19216811.liveTroubleshooting
Your computer cannot connect to the Internet.
Follow the instructions until your computer can connect to the Internet:
•
Make sure that the Modem Router is powered on. The Power LED should be green
and not flashing.
•
If the Power LED is flashing, then power off all of your network devices, including
the Modem Router and computers. Then power on each device in the following
order:
1.
Modem Router
2.
Computer
•
Check the LEDs on the device’s front panel.
Make sure the Power, DSL, and at
least one of the numbered Ethernet LEDs are lit.
If they are not, then check the
cable connections. The computer should be connected to one of the Ethernet ports
numbered 1-4 on the device, and the device’s DSL port must be connected to the
ADSL line.
When you double-click the web browser, you are
prompted for a user name and password.
If you want to get rid of the prompt, follow these instructions.
Launch the web browser and perform the following steps (these steps are specific to
Internet Explorer but are similar for other browsers):
1.
Select
Tools > Internet Options
.
2.
Click the
Connections
tab.
3.
Select
Never dial a connection
.
4.
Click
OK
.
You are using a static IP address and cannot connect.
Refer to Windows Help and
change your Internet Protocol (TCP/IP) Properties to
Obtain
an IP address automatically
.
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