Linksys WRV200 Router Manual PDF (Setup & Configuration Guide)

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Chapter µ

Configuring the Wireless-G Router

³±

Wireless-G VPN Router with RangeBooster

Status > System Performance

System Performance

Internet/Wireless

Statistics for the network traffic on the Internet connection

and wireless connectivity are shown in five separate

columns.

Connection

The status of the connection is shown here.

Packets Received

The number of packets received is

displayed here.

Packets Sent

The number of packets sent is displayed

here.

Bytes Received

The number of bytes received is shown

here.

Bytes Sent

The number of bytes sent is shown here.

Error Packets Received

The number of error packets

received is displayed here.

Dropped Packets Received

The number of dropped

packets received is displayed here.

LAN

Statistics for the network traffic on each of the four LAN

ports are shown in four separate columns.

Connection

The status of the connection is shown here.

Packets Received

The number of packets received is

displayed here.

Packets Sent

The number of packets sent is displayed

here.

Bytes Received

The number of bytes received is shown

here.

Bytes Sent

The number of bytes sent is shown here.

Error Packets Received

The number of error packets

received is displayed here.

Dropped Packets Received

The number of dropped

packets received is displayed here.

Click

Refresh

to update the on-screen information. For

help information, click

Status > VPN Clients

The

Status > VPN Client Status

screen displays status

information about the Router’s QuickVPN clients.

Status > VPN Clients

VPN Summary

VPN Client Users Display

Select the group of VPN client

users whose information you wish to see.

No.

This is the number assigned to the VPN client.

Username

The Username assigned to the VPN client will

be displayed here.

Status

This is the status of the VPN connection.

Start Time

The time the VPN connection began is

displayed here.

End Time

The time the VPN connection ended is shown

here.

Duration

This is the length of time the VPN connection

has lasted.

Disconnect

If you want to disconnect a VPN client, click

this checkbox.

Click

Refresh

to update the on-screen information.

Click

Disconnect

to disconnect the VPN clients whose

Disconnect

checkboxes have been checked. For help

information, click

Page 37 / 72

³²

Troubleshooting

Wireless-G VPN Router with RangeBooster

Appendix A

Appendix A:

Troubleshooting

This appendix provides solutions to problems that may

occur during the installation and operation of the Router.

Read the descriptions below to help solve your problems.

If you can’t find an answer here, check the Linksys website

at www.linksys.com.

I need to set a static IP address on a PC.

The Router, by default, assigns an IP address range of

192.168.1.100 to 192.168.1.149 using the DHCP server on

the Router. To set a static IP address, you can only use the

ranges 192.168.1.2 to 192.168.1.99 and 192.168.1.150 to

192.168.1.254. Each PC or network device that uses TCP/IP

must have a unique address to identify itself in a network.

If the IP address is not unique to a network, Windows will

generate an IP conflict error message. You can assign

a static IP address to a PC by performing the following

steps:

Windows ²000

Click

Start

Settings

, and

Control Panel

. Double-click

Network and Dial-Up Connections

Right-click

the

Local

Area

Connection

that

associated with the Ethernet adapter you are using,

and click

Properties

In the

Components checked are used by this connection

box, select

Internet Protocol (TCP/IP

), and click

Properties

. Select

Use the following IP address

Enter a unique IP address that is not used by any other

computer on the network connected to the Router. You

can only use an IP address in the ranges 192.168.1.2 to

192.168.1.99 and 192.168.1.151 to 192.168.1.254.

Enter the Subnet Mask,

²µµ.²µµ.²µµ.0

Enter the Default Gateway,

±9².±¶8.±.±

(Router’s

default IP address).

Select

Use the following DNS server addresses

, and

enter the Preferred DNS server and Alternative DNS

server (provided by your ISP). Contact your ISP or go

on its website to find the information.

Click

in the

Internet Protocol (TCP/IP) Properties

window, and click

in the

Local Area Connection

Properties

window.

Restart the computer if asked.

Windows XP

Click

Start

and

Control Panel

Click the

Network and Internet Connections

icon

and then the

Network Connections

icon.

Right-click the

Local Area Connection

associated

with your Ethernet adapter, and click

Properties

In the

This connection uses the following items

box,

select

Internet Protocol (TCP/IP)

. Click

Properties

Select

Use the following IP address

, and enter

a unique IP address that is not used by any other

computer on the network connected to the Router. You

can only use an IP address in the ranges 192.168.1.2 to

192.168.1.99 and 192.168.1.151 to 192.168.1.254.

Enter the Subnet Mask,

²µµ.²µµ.²µµ.0

Enter the Default Gateway,

±9².±¶8.±.±

(Router’s

default IP address).

Select

Use the following DNS server addresses

, and

enter the Preferred DNS server and Alternative DNS

server (provided by your ISP). Contact your ISP or go

on its website to find the information.

Click

in the

Internet Protocol (TCP/IP) Properties

window. Click

in the

Local Area Connection

Properties

window.

I want to test my Internet connection.

Check your TCP/IP settings.

Windows ²000

Click

Start

Settings

, and

Control Panel

. Double-

click

Network and Dial-Up Connections

Right-click the

Local Area Connection

that is

associated with the Ethernet adapter you are using,

and click

Properties

the

Components

checked

are

used

this

connection

box, select

Internet Protocol (TCP/IP)

and click

Properties

. Make sure that

Obtain an IP

address automatically

and

Obtain DNS server

address automatically

are selected.

Click

in the

Internet Protocol (TCP/IP) Properties

window, and click

in the

Local Area Connection

Properties

window.

Restart the computer if asked.

Windows XP

The following instructions are for the default interface

of Windows XP. If you are using the Classic interface (the

icons and menus look like previous Windows versions),

please follow the instructions for Windows 2000.

Click

Start

and

Control Panel

Page 38 / 72

³³

Troubleshooting

Wireless-G VPN Router with RangeBooster

Appendix A

Click the

Network and Internet Connections

icon

and then the

Network Connections

icon.

Right-click the

Local Area Connection

associated

with your Ethernet adapter, and click

Properties

In the

This connection uses the following items

box, select

Internet Protocol (TCP/IP)

and click

Properties

. Make sure that

Obtain an IP address

automatically

and

Obtain DNS server address

automatically

are selected.

Open a command prompt:

Windows 2000 and XP:

Click

Start

and

Run

. In the

Open

field, type

cmd

. Press

Enter

or click

At the command prompt, type

ping ±9².±¶8.±.±

and

press

Enter

If you get a reply, the computer is communicating

with the Router.

If you do NOT get a reply, check the cable, and make

sure

Obtain an IP address automatically

is selected

in the TCP/IP settings for your Ethernet adapter.

At the command prompt, type

ping

followed by your

Internet IP address and press

Enter

. The Internet

IP Address can be found in the web interface of the

Router. For example, if your Internet IP address is

1.2.3.4, you would enter

ping ±.².³.´

and press

Enter

If you get a reply, the computer is connected to

the Router.

If you do NOT get a reply, try the ping command

from a different computer to verify that your

original computer is not the cause of the problem.

At the command prompt, type

ping www.linksys.com

and press

Enter

If you get a reply, the computer is connected to

the Internet. If you cannot open a web page, try

the ping command from a different computer to

verify that your original computer is not the cause

of the problem.

If you do NOT get a reply, there may be a problem

with the connection. Try the ping command from

a different computer to verify that your original

computer is not the cause of the problem.

I am not getting an IP address on the Internet with my

Internet connection.

Refer to “I want to test my Internet connection” above

to verify that you have connectivity.

If you need to clone the MAC address of your Ethernet

adapter onto the Router, see the MAC Address Clone

section of “Chapter 5: Configuring the Wireless-G

Router” for details.

•

Make sure you are using the right Internet settings.

Contact your ISP to see if your Internet connection type

is DHCP, Static IP Address, or PPPoE (commonly used by

DSL consumers). Please refer to the Basic Setup section

of “Chapter 5: Configuring the Wireless-G Router” for

details on Internet Connection Type settings.

Make sure you use the right cable. Check to see if the

Internet LED is solidly lit.

Make sure the cable connecting from your cable or

DSL modem is connected to the Router’s Internet port.

Verify that the Status page of the Router’s Web-based

Utility shows a valid IP address from your ISP.

Turn off the computer, Router, and cable/DSL modem.

Wait 30 seconds, and then turn on the Router, cable/

DSL modem, and computer. Check the System

Summary tab of the Router’s Web-based Utility to see

if you get an IP address.

I am not able to access the Router’s Web-based Utility

Setup page.

Refer to “I want to test my Internet connection” above

to verify that your computer is properly connected to

the Router.

Verify that your computer has an IP Address, Subnet

Mask, Gateway, and DNS.

Set a static IP address on your system; refer to “I need

to set a static IP address” above.

Refer to “I need to remove the proxy settings or the

dial-up pop-up window (for PPPoE users)” below.

I can’t get my Virtual Private Network (VPN) to work

through the Router.

Access

the

Router’s

web

interface

going

http://±9².±¶8.±.±

or the IP address of the Router, and go

to the

VPN -> VPN Pass Through

tab. Make sure you have

IPSec passthrough and/or PPTP passthrough enabled.

VPNs that use IPSec with the ESP (Encapsulation Security

Payload known as protocol 50) authentication will work

fine. At least one IPSec session will work through the

Router; however, simultaneous IPSec sessions may be

possible, depending on the specifics of your VPNs.

VPNs that use IPSec and AH (Authentication Header

known as protocol 51) are incompatible with the Router.

AH has limitations due to occasional incompatibility with

the NAT standard.

Change the IP address for the Router to another subnet

to avoid a conflict between the VPN IP address and your

local IP address. For example, if your VPN server assigns

an IP address 192.168.1.X (X is a number from 1 to 254)

and your local LAN IP address is 192.168.1.X (X is the same

Page 39 / 72

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Troubleshooting

Wireless-G VPN Router with RangeBooster

Appendix A

number used in the VPN IP address), the Router will have

difficulties routing information to the right location. If

you change the Router’s IP address to 192.168.2.1, that

should solve the problem. Change the Router’s IP address

through the Setup tab of the Web-based Utility. If you

assigned a static IP address to any computer or network

device on the network, you need to change its IP address

accordingly to 192.168.2.Y (Y being any number from 1 to

254). Note that each IP address must be unique within the

network.

Your VPN may require port 500/UDP packets to be passed

to the computer that is connecting to the IPSec server.

Refer to “I need to set up online game hosting or use other

Internet applications” below for details.

Check the Linksys website at www.linksys.com for more

information.

I need to set up a server behind my Router.

To use a server like a web, ftp, or mail server, you need

to know the respective port numbers they are using. For

example, port 80 (HTTP) is used for web; port 21 (FTP) is

used for FTP, and port 25 (SMTP outgoing) and port 110

(POP3 incoming) are used for the mail server. You can get

more information by viewing the documentation provided

with the server you installed. Follow these steps to set up

port forwarding through the Router’s Web-based Utility.

We will be setting up web, ftp, and mail servers.

Access the Router’s Web-based Utility by going to

http://±9².±¶8.±.±

or the IP address of the Router. Go

to the

Firewall -> Port Forwarding

tab.

Select the Service from the

Application

column.

Enter the IP Address of the server that you want the

Internet users to access. For example, if the web

server’s Ethernet adapter IP address is 192.168.1.100,

you would enter 100 in the field provided. Then check

the

Enable

checkbox for the entry. Consider the

examples below:

Appli-

cation

Start

and End

Proto-

col

IP Address

Enable

HTTP

80 to 80

Both

192.168.1.100

FTP

21 to 21

TCP

192.168.1.101

SMTP

(outgoing)

25 to 25

Both

192.168.1.102

POP3

(incoming)

110 to

110

Both

192.168.1.102

Configure as many entries as you like.

When you have completed the configuration, click

Save

Settings

I need to set up online game hosting or use other Internet

applications.

If you want to play online games or use Internet

applications, most will work without doing any port

forwarding or DMZ hosting. There may be cases when you

want to host an online game or Internet application. This

would require you to set up the Router to deliver incoming

packets or data to a specific computer. This also applies to

the Internet applications you are using. The best way to

get the information on what port services to use is to go

to the website of the online game or application you want

to use. Follow these steps to set up online game hosting

or use a certain Internet application:

Access the Router’s Web-based Utility by going to

http://±9².±¶8.±.±

or the IP address of the Router. Go

to the

Firewall -> Port Forwarding

tab.

Select the Service from the

Application

column.

Enter the IP Address of the server that you want the

Internet users to access. For example, if the web

server’s Ethernet adapter IP address is 192.168.1.100,

you would enter 100 in the field provided. Then check

the

Enable

checkbox for the entry. Consider the

examples below:

Appli-

cation

Start

and End

Proto-

col

IP Address

Enable

7777 to

27900

Both

192.168.1.100

Halflife

27015 to

27015

Both

192.168.1.105

Anywhere

5631 to

5631

UDP

192.168.1.102

VPN IPSEC

500 to

500

UDP

192.168.1.100

Configure as many entries as you like.

When you have completed the configuration, click

Save

Settings

I can’t get an Internet game, server, or application to work

If you are having difficulties getting any Internet game,

server, or application to function properly, consider

exposing one PC to the Internet using DeMilitarized

Zone (DMZ) hosting. This option is available when an

application requires too many ports or when you are not

sure which port services to use. Make sure you disable all

the forwarding entries if you want to successfully use DMZ

hosting, since forwarding has priority over DMZ hosting.

(In other words, data that enters the Router will be checked

first by the forwarding settings. If the port number that

the data enters from does not have port forwarding, then

Page 40 / 72

³µ

Troubleshooting

Wireless-G VPN Router with RangeBooster

Appendix A

the Router will send the data to whichever PC or network

device you set for DMZ hosting.) Follow these steps to set

DMZ hosting:

Access the Router’s Web-based Utility by going to

http://±9².±¶8.±.±

or the IP address of the Router. Go

to the

Firewall -> Port Forwarding

tab.

Disable the entries you have entered for forwarding.

Go to the

Firewall -> DMZ

tab.

Enter the Ethernet adapter’s IP address of the computer

you want exposed to the Internet. This will bypass the

NAT security for that computer.

Select

Enabled

to enable DMZ Hosting.

When you have completed the configuration, click

Save

Settings

I forgot my password, or the password prompt always

appears when saving settings to the Router.

Reset the Router to factory defaults by pressing the Reset

button for ten seconds and then releasing it. If you are still

getting prompted for a password when saving settings,

then perform the following steps:

Access the Router’s web interface by going to

http://192.168.1.1 or the IP address of the Router.

Enter the default password

admin

, and click the

Administration -> Management

tab.

Enter a different password in the

Admin Password

field,

and enter the same password in the

Re-enter to confirm

field to confirm the password.

Click

Save Settings

I am a PPPoE user, and I need to remove the proxy

settings or the dial-up pop-up window.

If you have proxy settings, you need to disable these on

your computer. Because the Router is the gateway for the

Internet connection, the computer does not need any

proxy settings to gain access. Please follow these directions

to verify that you do not have any proxy settings and that

the browser you use is set to connect directly to the LAN.

For Microsoft Internet Explorer µ.0 or higher:

Click

Start

Settings

, and

Control Panel

. Double-click

Internet Options

Click the

Connections

tab.

Click

LAN settings

and remove anything that is

checked.

Click

to go back to the previous screen.

Click the option

Never dial a connection

. This will

remove any dial-up pop-ups for PPPoE users.

For Netscape ´.· or higher:

Start

Netscape Navigator

, and click

Edit

Preferences

Advanced

, and

Proxies

Make sure you have

Direct connection to the Internet

selected on this screen.

Close all the windows to finish.

To start over, I need to set the Router to factory default.

Hold the Reset button for 15 seconds and then release

it. This will return the password, forwarding, and other

settings on the Router to the factory default settings. In

other words, the Router will revert to its original factory

configuration.

I need to upgrade the ﬁrmware.

In order to upgrade the firmware with the latest features,

you need to go to the Linksys website and download the

latest firmware at www.linksys.com. Follow these steps:

Go to the Linksys website at

www.linksys.com

and

download the latest firmware for your Router.

Extract the firmware file on your computer.

To upgrade the firmware, follow the steps in the

Upgrade section found in “Chapter 5: Configuring the

Wireless-G Router”.

My DSL service’s PPPoE is always disconnecting.

PPPoE is not actually a dedicated or always-on connection.

The DSL ISP can disconnect the service after a period of

inactivity, just like a normal phone dial-up connection to

the Internet. There is a setup option to “keep alive” the

connection. This may not always work, so you may need

to re-establish connection periodically.

To connect to the Router, go to the web browser, and

enter

http://±9².±¶8.±.±

or the IP address of the

Router.

Enter the password, if asked (default password is

admin

On the

Setup -> Basic Setup

tab, select the option

Keep Alive

, and set the

Redial Period

option to

²0

(seconds).

Click

Save Settings

If the connection is lost again, follow steps 1 and 2 to re-

establish connection.

I can’t access my email, web, or VPN, or I am getting

corrupted data from the Internet.

The Maximum Transmission Unit (MTU) setting may need

to be adjusted. By default, the MTU is set at 1500. For most

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