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Wireless-G Broadband Router
15. I can’t access my e-mail, web, or VPN, or I am getting corrupted data from the
Internet.
The Maximum Transmission Unit (MTU) setting may need to be adjusted. By
default, the MTU is set at 1500.
For most DSL users, it is strongly recom-
mended to use MTU 1492.
If you are having some difficulties, perform the fol-
lowing steps:
A. To connect to the Router, go to the web browser, and enter
or the
IP address
of the Router.
B.
Enter the password, if asked. (The default password is
admin
.)
C.
Click the
System
tab.
D.
Look for the MTU option, and select
Manual
. In the
Size
field, enter
1492
.
E.
Click the
Apply
button to continue.
If your difficulties continue, change the Size to different values. Try this list of
values, one value at a time, in this order, until your problem is solved:
1462
1400
1362
1300
16. The Diag LED stays lit continuously.
• The Diag LED lights up when the device is first powered up. Meantime,
the system will boot up itself and check for proper operation. After fin-
ishing the checking procedure, the LED turns off to show that the system
is working fine. If the LED remains lit after this time, the device is not
working properly. Try to flash the firmware by assigning a static IP
address to the computer, and then upgrade the firmware. Try using the
following settings, IP Address: 192.168.1.50 and Subnet Mask:
255.255.255.0.
17. When I enter a URL or IP address, I get a time-out error or am prompted to retry.
• Check if other PCs work. If they do, ensure that your workstation’s IP set-
tings are correct (IP Address, Subnet Mask, Default Gateway, and DNS).
Restart the computer that is having a problem.
• If the PCs are configured correctly, but still not working, check the
Router. Ensure that it is connected and powered on. Connect to it and
check its settings. (If you cannot connect to it, check the LAN and power
connections.)
• If the Router is configured correctly, check your Internet connection
(DSL/cable modem, etc.) to see if it is working correctly. You can remove
the Router to verify a direct connection.
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Instant Wireless
®
Series
13. The firmware upgrade failed, and/or the Diag LED is flashing.
The upgrade could have failed for a number of reasons.
Follow these steps to
upgrade the firmware and/or make the Diag LED stop flashing:
A.
If the firmware upgrade failed, use the
TFTP
program (it was downloaded
along with the firmware). Open the pdf that was downloaded along with the
firmware and TFTP program, and follow the pdf’s instructions.
B.
Set a
static IP address
on the PC; refer to “Problem #1, I need to set a stat-
ic IP address.” Use the following IP address settings for the computer you
are using:
IP Address: 192.168.1.50
Subnet Mask: 255.255.255.0
Gateway: 192.168.1.1
C.
Perform the upgrade using the TFTP program or the Router’s web-based
utility through its
System
tab.
14. My DSL service’s PPPoE is always disconnecting.
PPPoE is not actually a dedicated or always-on connection.
The DSL ISP can
disconnect the service after a period of inactivity, just like a normal phone dial-
up connection to the Internet.
There is a setup option to “keep alive” the con-
nection.
This may not always work, so you may need to re-establish connec-
tion periodically.
A. To connect to the Router, go to the web browser, and enter
or the
IP address
of the Router.
B.
Enter the
password
, if asked. (The default password is
admin
.)
C. On the
Setup
screen, select the option
Keep Alive
, and set the
Redial
Period
option at
20
(seconds).
D.
Click the
Apply
button.
E.
Click the
Status
tab, and click the
Connect
button.
F.
You may see the login status display as
Connecting
. Press the
F5
key to
refresh the screen, until you see the login status display as
Connected
.
G.
Click the
Apply
button to continue.
If the connection is lost again, follow steps E to G to re-establish connection.
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• Manually configure the TCP/IP settings with a DNS address provided by
your ISP.
• Make sure that your browser is set to connect directly and that any dial-
up is disabled. For Internet Explorer, click
Tools
,
Internet Options
, and
then the
Connection
tab. Make sure that Internet Explorer is set to
Never
dial a connection
. For Netscape Navigator, click
Edit
,
Preferences
,
Advanced
, and
Proxy
. Make sure that Netscape Navigator is set to
Direct connection to the Internet
.
18. The Full/Col LED keeps flickering continuously.
• Check the Category 5 Ethernet network cable and its RJ-45 connectors.
• There may be interference with other network devices. Try removing
other PCs or network devices to see if the problem persists. Eliminate
each network device one at a time to determine the cause.
What is the maximum number of IP addresses that the Router will support?
The Router will support up to 253 IP addresses.
Is IPSec Pass-Through supported by the Router?
Yes, it is a built-in feature that the Router automatically enables.
Where is the Router installed on the network?
In a typical environment, the Router is installed between the cable/DSL modem
and the LAN.
Plug the Router into the cable/DSL modem’s Ethernet port.
Does the Router support IPX or AppleTalk?
No. TCP/IP is the only protocol standard for the Internet and has become the
global standard for communications. IPX, a NetWare communications protocol
used only to route messages from one node to another, and AppleTalk, a com-
munications protocol used on Apple and Macintosh networks, can be used for
LAN to LAN connections, but those protocols cannot connect from the Internet
to a LAN.
Does the Internet connection of the Router support 100Mbps Ethernet?
The Router’s current hardware design supports up to 100Mbps Ethernet on its
Internet port; however, the Internet connection speed will vary depending on
the speed of your broadband connection. The Router also supports 100Mbps
over the auto-sensing Fast Ethernet 10/100 switch on the LAN side of the
Router.
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What is
Network Address Translation
and what is it used for?
Network Address Translation (NAT) translates multiple IP addresses on the pri-
vate LAN to one public address that is sent out to the Internet. This adds a level
of security since the address of a PC connected to the private LAN is never
transmitted on the Internet. Furthermore, NAT allows the Router to be used
with low cost Internet accounts, such as DSL or cable modems, when only one
TCP/IP address is provided by the ISP. The user may have many private
addresses behind this single address provided by the ISP.
Does the Router support any operating system other than Windows 95, Windows
98, Windows Millennium, Windows 2000, Windows NT, or Windows XP?
Yes, but Linksys does not, at this time, provide technical support for setup, con-
figuration or troubleshooting of any non-Windows operating systems.
Does the Router support ICQ send file?
Yes, with the following fix: click
ICQ menu -> preference -> connections
tab->
, and check
I am behind a firewall or proxy
. Then set the firewall time-
out to
80
seconds in the firewall setting. The Internet user can then send a file
to a user behind the Router.
I set up an Unreal Tournament Server, but others on the LAN cannot join. What do
I need to do?
If you have a dedicated Unreal Tournament server running, you need to create
a static IP for each of the LAN computers and forward ports 7777, 7778, 7779,
7780, 7781, and 27900 to the IP address of the server. You can also use a port
forwarding range of 7777 ~ 27900. If you want to use the UT Server Admin,
forward another port. (Port 8080 usually works well but is used for remote
admin. You may have to disable this.) Then in the [UWeb.WebServer] section
of the server.ini file, set the ListenPort to 8080 (to match the mapped port
above) and ServerName to the IP assigned to the Router from your ISP.
Can multiple gamers on the LAN get on one game server and play simultaneously
with just one public IP address?
It depends on which network game or what kind of game server you are using.
For example, Unreal Tournament supports multi-login with one public IP.
How do I get
Half-Life: Team Fortress
to work with the Router?
The default client port for Half-Life is 27005.
The computers on your LAN
need to have “+clientport 2700x” added to the HL shortcut command line; the
x would be 6, 7, 8, and on up. This lets multiple computers connect to the same
server.
One problem:
Version 1.0.1.6 won’t let multiple computers with the
Frequently Asked Questions
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78
your browser is set to connect directly and that any dial-up is disabled. Make
sure that your browser is set to connect directly and that any dial-up is disabled.
For Internet Explorer, click
Tools
,
Internet Options
, and then the
Connection
tab. Make sure that Internet Explorer is set to
Never dial a connection
. For
Netscape Navigator, click
Edit
,
Preferences
,
Advanced
, and
Proxy
. Make
sure that Netscape Navigator is set to
Direct connection to the Internet
.
What is DMZ Hosting?
Demilitarized Zone (DMZ) allows one IP address (computer) to be exposed to
the Internet. Some applications require multiple TCP/IP ports to be open.
It is
recommended that you set your computer with a static IP if you want to use
DMZ Hosting. To get the LAN IP address, see “Appendix D: Finding the MAC
Address and IP Address for Your Ethernet Adapter.”
If DMZ Hosting is used, does the exposed user share the public IP with the Router?
No.
Does the Router pass PPTP packets or actively route PPTP sessions?
The Router allows PPTP packets to pass through.
Is the Router cross-platform compatible?
Any platform that supports Ethernet and TCP/IP is compatible with the Router.
How many ports can be simultaneously forwarded?
Theoretically, the Router can establish 520 sessions at the same time, but you
can only forward 10 ranges of ports.
Does the Router replace a modem?
Is there a cable or DSL modem in the Router?
No, the Router must work in conjunction with a cable or DSL modem.
Which modems are compatible with the Router?
The Router is compatible with virtually any cable or DSL modem that supports
Ethernet.
What are the advanced features of the Router?
The Router’s advanced features include Advanced Wireless settings, Filters,
Port Forwarding, Routing, and DDNS.
What is the maximum number of VPN sessions allowed by the Router?
The maximum number depends on many factors. At least one IPSec session
will work through the Router; however, simultaneous IPSec sessions
may
be
possible, depending on the specifics of your VPNs.
same CD key connect at the same time, even if on the same LAN (not a prob-
lem with 1.0.1.3).
As far as hosting games, the HL server does not need to be
in the DMZ. Just forward port 27015 to the local IP address of the server com-
puter.
How can I block corrupted FTP downloads?
If you are experiencing corrupted files when you download a file with your FTP
client, try using another FTP program.
The web page hangs; downloads are corrupt, or nothing but junk characters are
being displayed on the screen. What do I need to do?
Force your Ethernet adapter to 10Mbps or half duplex mode, and turn off the
“Auto-negotiate” feature of your Ethernet adapter as a temporary measure.
(Please look at the Network Control Panel in your Ethernet adapter’s Advanced
Properties tab.) Make sure that your proxy setting is disabled in the browser.
Check our website at
www.linksys.com
for more information.
If all else fails in the installation, what can I do?
Reset the Router by holding down the reset button until the Diag LED fully
turns on and off. Reset your cable or DSL modem by powering the unit off and
then on.
Obtain and flash the latest firmware release that is readily available
on the Linksys website,
www.linksys.com
.
How will I be notified of new Router firmware upgrades?
All Linksys firmware upgrades are posted on the Linksys website at
www.linksys.com
, where they can be downloaded for free. To upgrade the
Router’s firmware, use the
System
tab of the Router’s web-based utility. If the
Router’s Internet connection is working well, there is no need to download a
newer firmware version, unless that version contains new features that you
would like to use.
Downloading a more current version of Router firmware
will not enhance the quality or speed of your Internet connection, and may dis-
rupt your current connection stability.
Will the Router function in a Macintosh environment?
Yes, but the Router’s setup pages are accessible only through Internet Explorer
4.0 or Netscape Navigator 4.0 or higher for Macintosh.
I am not able to get the web configuration screen for the Router.
What can I do?
You may have to remove the proxy settings on your Internet browser, e.g.,
Netscape Navigator or Internet Explorer.
Or remove the dial-up settings on
your browser.
Check with your browser documentation, and make sure that
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What is roaming?
Roaming is the ability of a portable computer user to communicate continu-
ously while moving freely throughout an area greater than that covered by a sin-
gle access point. Before using the roaming function, the workstation must make
sure that it is the same channel number with the access point of dedicated cov-
erage area.
To achieve true seamless connectivity, the wireless LAN must incorporate a
number of different functions. Each node and access point, for example, must
always acknowledge receipt of each message. Each node must maintain contact
with the wireless network even when not actually transmitting data. Achieving
these functions simultaneously requires a dynamic RF networking technology
that links access points and nodes. In such a system, the user’s end node under-
takes a search for the best possible access to the system. First, it evaluates such
factors as signal strength and quality, as well as the message load currently
being carried by each access point and the distance of each access point to the
wired backbone. Based on that information, the node next selects the right
access point and registers its address. Communications between end node and
host computer can then be transmitted up and down the backbone.
As the user moves on, the end node’s RF transmitter regularly checks the sys-
tem to determine whether it is in touch with the original access point or whether
it should seek a new one. When a node no longer receives acknowledgment
from its original access point, it undertakes a new search. Upon finding a new
access point, it then re-registers, and the communication process continues.
What is ISM band?
The FCC and their counterparts outside of the U.S. have set aside bandwidth
for unlicensed use in the ISM (Industrial, Scientific and Medical) band.
Spectrum in the vicinity of 2.4 GHz, in particular, is being made available
worldwide. This presents a truly revolutionary opportunity to place convenient
high-speed wireless capabilities in the hands of users around the globe.
What is Spread Spectrum?
Spread Spectrum technology is a wideband radio frequency technique devel-
oped by the military for use in reliable, secure, mission-critical communica-
tions systems. It is designed to trade off bandwidth efficiency for reliability,
integrity, and security. In other words, more bandwidth is consumed than in the
case of narrowband transmission, but the trade-off produces a signal that is, in
effect, louder and thus easier to detect, provided that the receiver knows the
parameters of the spread-spectrum signal being broadcast. If a receiver is not
How can I check whether I have static or DHCP IP Addresses?
Consult your ISP to obtain this information.
How do I get mIRC to work with the Router?
Under the
Port Forwarding
tab, set port forwarding to 113 for the PC on which
you are using mIRC.
Can the Router act as my DHCP server?
Yes. The Router has DHCP server software built-in.
Can I run an application from a remote computer over the wireless network?
This will depend on whether or not the application is designed to be used over
a network. Consult the application’s documentation to determine if it supports
operation over a network.
What is the IEEE 802.11b standard?
It is one of the IEEE standards for wireless networks. The 802.11b standard
allows wireless networking hardware from different manufacturers to commu-
nicate, provided that the hardware complies with the 802.11b standard. The
802.11b standard states a maximum data transfer rate of 11Mbps and an oper-
ating frequency of 2.4GHz.
What IEEE 802.11b features are supported?
The product supports the following IEEE 802.11b functions:
CSMA/CA plus Acknowledge protocol
Multi-Channel Roaming
Automatic Rate Selection
RTS/CTS feature
Fragmentation
Power Management
What is ad-hoc mode?
When a wireless network is set to ad-hoc mode, the wireless-equipped com-
puters are configured to communicate directly with each other. The ad-hoc
wireless network will not communicate with any wired network.
What is infrastructure mode?
When a wireless network is set to infrastructure mode, the wireless network is
configured to communicate with a wired network through a wireless access
point.
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tuned to the right frequency, a spread-spectrum signal looks like background
noise. There are two main alternatives, Direct Sequence Spread Spectrum
(DSSS) and Frequency Hopping Spread Spectrum (FHSS).
What is DSSS? What is FHSS? And what are their differences?
Frequency-Hopping Spread-Spectrum (FHSS) uses a narrowband carrier that
changes frequency in a pattern that is known to both transmitter and receiver.
Properly synchronized, the net effect is to maintain a single logical channel. To
an unintended receiver, FHSS appears to be short-duration impulse noise.
Direct-Sequence Spread-Spectrum (DSSS) generates a redundant bit pattern
for each bit to be transmitted. This bit pattern is called a chip (or chipping
code). The longer the chip, the greater the probability that the original data can
be recovered. Even if one or more bits in the chip are damaged during trans-
mission, statistical techniques embedded in the radio can recover the original
data without the need for retransmission. To an unintended receiver, DSSS
appears as low power wideband noise and is rejected (ignored) by most nar-
rowband receivers.
Will the information be intercepted while it is being transmitted through the air?
WLAN features two-fold protection in security. On the hardware side, as with
Direct Sequence Spread Spectrum technology, it has the inherent security fea-
ture of scrambling. On the software side, WLAN offers the encryption function
(WEP) to enhance security and access control.
What is WEP?
WEP is Wired Equivalent Privacy, a data privacy mechanism based on a 64-bit
or 128-bit shared key algorithm, as described in the IEEE 802.11 standard.
What is a MAC Address?
The Media Access Control (MAC) address is a unique number assigned by the
manufacturer to any Ethernet networking device, such as a network adapter,
that allows the network to identify it at the hardware level. For all practical pur-
poses, this number is usually permanent. Unlike IP addresses, which can
change every time a computer logs onto the network, the MAC address of a
device stays the same, making it a valuable identifier for the network.
How do I avoid interference?
If you are using the Router and one or more Access Points in close proximity
to one another, and they are set on the same channel, interference will be gen-
erated. To avoid interference, be sure to set the Router and all Access Points to
different channels (frequencies); in other words, assign a unique channel to the
Router and each Access Point.
82
How do I reset the Router?
Press the
Reset
button on the back panel for about ten seconds. This will reset
the Router to its default settings.
How do I resolve issues with signal loss?
There is no way to know the exact range of your wireless network without test-
ing. Every obstacle placed between the Router and a wireless PC will create
signal loss.
Lead glass, metal, concrete floors, water and walls will inhibit the
signal and reduce range.
Start with the Router and your wireless PC in the
same room and move it away in small increments to determine the maximum
range in your environment.
You may also try using different channels, as this may eliminate interference
affecting only one channel.
I have excellent signal strength, but I cannot see my network.
WEP is probably enabled on the Router, but not on your wireless adapter (or
vice versa).
Verify that the same WEP keys and levels (64 or 128) are being
used on all nodes of your wireless network.
How many channels/frequencies are available with the Router?
There are eleven available channels, ranging from 1 to 11 (in North America).
If your questions are not addressed here, refer to the Linksys website,
www.linksys.com
.

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