WRT 1900AC

|

Troubleshooting

48

AFTER SETUP

The Internet appears to be unavailable

If the Internet has difficulty communicating with your router, the problem may

appear as a “Cannot find [Internet address]” message in your Web browser. If you

know that the Internet address is correct, and if you’ve tried several valid Internet

addresses with the same result, the message could mean that there’s a problem

with your ISP or modem communicating with your router.

Try the following:

•

Make sure that the network and power cables are securely connected.

•

Make sure that the power outlet that your router is connected to has power.

•

Reboot your router.

•

Contact your ISP and ask about outages in your area.

The most common method of troubleshooting your router is to turn it off then back

on again. Your router can then reload its custom settings, and other devices (such

as the modem) will be able to rediscover the router and communicate with it. This

process is called rebooting.

REBOOTING YOUR ROUTER

To reboot your router using the power cord, do the following:

•

Disconnect the power cord from the router and the modem.

•

Wait

10 seconds, and reconnect the power cord to the modem. Make sure it

has power.

•

Wait until the modem’s online indicator has stopped blinking, or two minutes.

Reconnect the power cord to the router.

Wait until the power indicator stops blinking. Wait two minutes before trying to

connect to the Internet from a computer.

To reboot your router using Linksys Smart Wi-Fi, do the following:

•

Log in to Linksys Smart Wi-Fi. (See “How to connect to Linksys Smart Wi-Fi” on

page 11.)

•

Under R

outer Settings

, click

Troubleshooting

.

•

Click the

Diagnostics

tab.

Under

Reboot

, click

Reboot

.

A confirmation screen opens.

Click

Yes

. The router will reboot. While the router is rebooting, all connected

devices will lose their Internet connection.

WRT 1900AC

|

Troubleshooting

49

LINKSYS SMART Wi³Fi DOES NOT OPEN IN YOUR WEB

BROWSER

The latest versions of the most common Web browsers work with Linksys Smart

Wi-Fi.

•

Internet Explorer 8 or higher

•

Firefox 8 or higher

•

Google Chrome

10 or higher

•

Safari 5 (for Mac) or higher

YOU CANNOT ACCESS LINKSYS SMART Wi³Fi

To access your router directly, see “How to manually set up your router” on page 21.

ALL OTHER TROUBLESHOOTING HAS BEEN UNSUCCESSFUL

•

If you tried previous troubleshooting steps and your network still doesn’t work,

you may need to restore your router’s factory defaults.

•

When all other troubleshooting has failed, you may want to restore the router to

its basic factory settings, which are the most common settings used in home net-

works. Resetting the router erases your custom settings, so you must restore the

settings after. We recommend that you back up your configuration before reset-

ting your router to factory defaults. See “How to back up and restore your router

configuration” on page 42.

•

To restore your router to factory defaults, you can use the Reset button on the

router or use Linksys Smart Wi-Fi. For instructions, see “How to restore factory

defaults” on page 43.

Specifications

LINKSYS WRT1±²²AC

WRT 1900AC

|

Specifications

50

Model Name

Linksys Smart Wi-Fi Router AC 1900

Description

Dual-Band AC Router with gigabit and 2xUSB

Model Number

WRT1900AC

Switch Port Speed

10/100/1000 Mbps (gigabit Ethernet)

Radio Frequency

2.4 GHz and 5 GHz

# of Antennas

4 external adjustable antennas

Ports

Power, 1 x USB 3.0, 1 x combo USB 2.0/eSATA,

Internet, Ethernet (1-4), R-SMA (4)

Buttons

Reset, Wi-Fi Protected Setup, Power

Front Panel Indicators

POWER, INTERNET, 2.4 GHz, 5GHz, eSATA,

USB´, USB2, Ethernet (´-4), Wi-Fi Protected Setup

UPnP

Supported

Security Features

WEP, WPA2, RADIUS

Security Key Bits

Up to 128-bit encryption

Storage File System Support

FAT, NTFS, and HFS+

Browser Support

Internet Explorer 8 or higher, Firefox 4 or higher,

Google Chrome 10 or higher, and Safari 4 or higher

Environmental

Dimensions

9.68" x 7.64" x 2.05" without antennas

(246 x 194 x 52 mm)

Unit Weight

36.68 oz (´.040 Kg)

Power

12V, 4A

Certifications

FCC, IC, CE, Wi-Fi a/b/g/n/draft ac, Windows 7,

Windows 8, DLNA

Operating Temp.

32 to 104°F (0 to 40°C)

Storage Temp.

-4 to 140°F (-20 to 60°C)

Operating Humidity

10 to 80% relative humidity, non-condensing

Storage Humidity

5 to 90% non-condensing

Note:

For regulatory, warranty, and safety information, see the CD that came with

your router or go to

Linksys.com/support

.

Specifications are subject to change without notice.

Maximum performance derived from IEEE Standard 802.11 specifications.

Actual performance can vary, including lower wireless network capacity, data

throughput rate, range and coverage. Performance depends on many factors,

conditions and variables, including distance from the access point, volume of

network traffic, building materials and construction, operating system used, mix

of wireless products used, interference and other adverse conditions.

Visit

linksys.com/support

for award-winning technical support

BELKIN, LINKSYS and many product names and logos are trademarks of the Belkin group of companies.

Third-party trademarks mentioned are the property of their respective owners. © 2014 Belkin International,

Inc. and/or its affiliates. All rights reserved.

8820-0´897 Rev. B00

GUIDE DE

L'UTILISATEUR

DES PERFORMANCES OPTIMISÉES

ROUTEUR SANS FIL

DOUBLE BANDE GIGABIT