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Appendix A: Troubleshooting
Common Problems and Solutions
Wireless-B Media Link for Music
Appendix A: Troubleshooting
This appendix provides solutions to problems that may occur during the installation and operation of the
Wireless-B Media Link for Music. Read the description below to solve your problems. If you can't find an answer
here, check the Linksys website at
www.linksys.com
.
Common Problems and Solutions
1.
The Media Link cannot find the Media Server on the network. What should I do?
Follow these instructions until your problem is solved:
Make sure the Media Link’s network settings are correct. For instructions on how to view the Media Link’s
status information, refer to “Chapter 6: Using the LCD Menus of the Wireless-B Media Link for Music” or
“Chapter 6: Using the Web-based Utility of the Wireless-B Media Link.”
In Musicmatch Jukebox, click the
Options
menu. Select
Settings
, and then select the
CD
Lookup/Connectivity
tab. Make sure the checkboxes next to
Enable Music Server
and
Universal Plug and
Play
are checked.
Make sure your network is operating properly.
2.
I don’t hear any music from my speakers (WMLS11B only).
Follow these instructions until your problem is solved:
Make sure the speaker power cord is securely connected to the Media Link’s Speaker DC port and the
right speaker’s DC 12V port. For more information, refer to “Chapter 5: Connecting the Wireless-B Media
Link for Music to Your Audio System.”
Make sure the colored-coded RCA audio cable is securely connected to the Media Link’s 2CH Output ports
and the right speaker’s INPUT ports. Then make sure the RCA speaker cable linking the two speakers is
secure.
3.
When I listen to music, I hear too much bass/midrange/treble. How can I make adjustments?
Adjust the equalizer (EQ) settings. The Media Link offers six preset EQ settings. Select the one that best suits
your musical sensibility.
4.
The Media Link’s LCD screen is displaying the Wired Network icon, but I want to use the Media LInk
on my wireless network.
Unplug the Ethernet network cable from the Media Link’s Ethernet port. On the LCD screen, scroll down to
Network Setup, and select it. Then select
Change to wireless
and press the right arrow button. The Media
LInk will restart itself and operate in its wireless mode.
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45
Appendix A: Troubleshooting
Frequently Asked Questions
Wireless-B Media Link for Music
Frequently Asked Questions
How do I set my favorite Internet radio stations?
You have two ways to set your favorite radio stations.
Using the Media Link’s LCD screen, scroll down to Internet Radio. Select the radio station you would like to set
as your favorite. Press the
Select
button on the remote, and select
Add to Favorites
. Then press the
Select
button again.
If you already know the URL for the station you would like to play, access the Media Link’s Web-based Utility.
Click the
Favorites
tab. Enter the station’s name and URL. Click the
Apply
button to save your changes. The
Media Link will restart itself after you click the Apply button. If it does not restart automatically, power the
Media Link off and back on again. Refer to “Chapter 7: Using the Web-based Utility of the Wireless-B Media
Link for Music” for more information.
What kind of Internet radio stations does the Media LInk support?
The Media LInk currently supports only Internet radio stations that broadcast via MP3 streaming. The Media LInk
will not play stations that broadcast via Windows Media Audio or Real Audio.
Can I have more than one Media Server on my network?
Yes. You can install the Media Server software on multiple computers; however, the Media LInk can only connect
to one Media Server at a time. You can switch to a different Media Server using the LCD screen. Scroll down to
Media Server, and press the right arrow button. Then select the Media Server you want to use.
Can I use the digital output to play music streamed from the Rhapsody service?
No. Music streamed from Rhapsody will not play from the digital output. In its music stream, Rhapsody embeds
Digital Content Management information that the Media Link cannot interpret.
I have my own speakers. Can I use them with the Media Link?
Yes, if they are powered speakers. The Media Link’s RCA outputs are pre-amp outputs, so they have to be
connected to an amplified source. The Media Link will not work with non-powered speakers.
What is the IEEE 802.11b standard?
It is one of the IEEE standards for wireless networks. The 802.11b standard allows wireless networking hardware
from different manufacturers to communicate, provided that the hardware complies with the 802.11b standard.
The 802.11b standard states a maximum data transfer rate of 11Mbps and an operating frequency of 2.4GHz.
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Appendix A: Troubleshooting
Frequently Asked Questions
Wireless-B Media Link for Music
What is ad-hoc mode?
When a wireless network is set to ad-hoc mode, the wireless-equipped computers are configured to
communicate directly with each other. The ad-hoc wireless network will not communicate with any wired
network.
What is infrastructure mode?
When a wireless network is set to infrastructure mode, the wireless network is configured to communicate with a
wired network through a wireless access point or router.
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47
Appendix B: Wireless Security
Security Precautions
Wireless-B Media Link for Music
Appendix B: Wireless Security
Linksys wants to make wireless networking as safe and easy for you as possible. The current generation of
Linksys products provide several network security features, but they require specific action on your part for
implementation. So, keep the following in mind whenever you are setting up or using your wireless network.
Security Precautions
The following is a complete list of security precautions to take (at least steps 1 through 5 should be followed):
1.
Change the default SSID.
2.
Disable SSID Broadcast.
3.
Change the default password for the Administrator account.
4.
Enable MAC Address Filtering.
5.
Change the SSID periodically.
6.
Enable WEP 128-bit Encryption. Please note that this may reduce your network performance.
7.
Change the WEP encryption keys periodically.
For information on implementing these security features, refer to “Chapter 4: Setting up the Wireless-B Media
Link for Music.”
Security Threats Facing Wireless Networks
Wireless networks are easy to find. Hackers know that in order to join a wireless network, wireless networking
products first listen for “beacon messages”. These messages can be easily decrypted and contain much of the
network’s information, such as the network’s SSID (Service Set Identifier). Here are the steps you can take:
Change the administrator’s password regularly.
With every wireless networking device you use, keep in mind
that network settings (SSID, WEP keys, etc.) are stored in its firmware. Your network administrator is the only
person who can change network settings. If a hacker gets a hold of the administrator’s password, he, too, can
change those settings. So, make it harder for a hacker to get that information. Change the administrator’s
password regularly.
NOTE:
Some of these security features are
available only through the network router or
access point. Refer to the router or access
point’s documentation for more information.
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48
Appendix B: Wireless Security
Security Threats Facing Wireless Networks
Wireless-B Media Link for Music
SSID.
There are several things to keep in mind about the SSID:
1.
Disable Broadcast
2.
Make it unique
3.
Change it often
Most wireless networking devices will give you the option of broadcasting the SSID. While this option may be
more convenient, it allows anyone to log into your wireless network. This includes hackers. So, don’t broadcast
the SSID.
Wireless networking products come with a default SSID set by the factory. (The Linksys default SSID is “linksys”.)
Hackers know these defaults and can check these against your network. Change your SSID to something unique
and not something related to your company or the networking products you use.
Change your SSID regularly so that any hackers who have gained access to your wireless network will have start
from the beginning in trying to break in.
MAC Addresses.
Enable MAC Address filtering. MAC Address filtering will allow you to provide access to only
those wireless nodes with certain MAC Addresses. This makes it harder for a hacker to access your network with
a random MAC Address.
WEP Encryption.
Wired Equivalent Privacy (WEP) is often looked upon as a panacea for wireless security
concerns. This is overstating WEP’s ability. Again, this can only provide enough security to make a hacker’s job
more difficult.
There are several ways that WEP can be maximized:
1.
Use the highest level of encryption possible
2.
Use “Shared” Key authentication
3.
Use multiple WEP keys
4.
Change your WEP key regularly
Implementing encryption may have a negative impact on your network’s performance. If you are transmitting
sensitive data over your network, encryption should be used.
These security recommendations should help keep your mind at ease while you are enjoying the most flexible
and convenient technology Linksys has to offer.
IMPORTANT:
Always remember that each
device in your wireless network MUST use
the same encryption method and encryption
key or your wireless network will not function
properly.
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