40

Chapter 5: Configuring the Wireless-G Cable Gateway

The Status Tab

Wireless-G Cable Gateway

Advanced

On this screen you can restore factory defaults or disable NAT and routing functions of the Gateway.

Restore Factory Defaults. If you wish to restore the Gateway to its factory default settings and lose all your

settings, click

Yes

.

To begin the restore process, click the

Save Settings

button to save these changes, or click the

Cancel Changes

button to undo your changes.

Routing and NAT. Click

Disable

to disable all NAT and routing functions of the Gateway, and allow only the cable

modem function. The IP address of the device will change to 192.168.100.1.

Click the

Save Settings

button to save these changes, or click the

Cancel Changes

button to undo your

changes.

The Status Tab

Gateway

This screen displays information about your Gateway and its WAN (Internet) Connections.

Information

This section displays the Standard Specification Compliance, Hardware Version, Software Version, Cable Modem

MAC Address, Cable Modem Serial Number, and CM Certification.

Standard Specification Compliant.

The specification is displayed here.

Hardware Version. The current hardware version is displayed here.

Software Version. The current software version is displayed here.

Cable Modem MAC Address.

The MAC Address of the cable modem is displayed here.

Cable Modem Serial Number. The serial number of the cable modem is displayed here.

CM Certificate. The installation status of the CM certificate is displayed here.

Figure 5-29: Advanced Administration

Figure 5-30: Gateway

41

Chapter 5: Configuring the Wireless-G Cable Gateway

The Status Tab

Wireless-G Cable Gateway

Status

The Internet connection status information is displayed. This section indicates the System Up Time, Network

Access, WAN IP Address, Subnet Mask, Gateway IP Address, DNS server(s), WAN DHCP IP Address Lease, and

WAN DHCP IP Expiration.

System Up Time. This indicates how long the Gateway has been active.

Network Access. This indicates whether access to the network has been achieved.

WAN IP Address. This indicates the IP Address that is assigned to the Gateway.

Subnet Mask. The Subnet Mask of the Gateway is displayed here.

Gateway IP Address. The IP Address of the Gateway is shown here.

DNS Server(s). The IP address(es) of the DNS server(s) are displayed here.

WAN DHCP IP Address Lease. This indicates how long the lease is.

WAN DHCP IP Expires. This indicates when the lease expires.

Renew DHCP Lease. Click the

Renew DHCP Lease

button to replace your Gateway’s current IP address with a

new IP address.

Connection

The cable connection information is displayed.

The Startup Procedure information displayed is Acquire Downstream Channel, Connectivity State, Boot State, and

Security.

The Downstream Channel information displayed is the Lock Status, Modulation, Channel ID, Provisioned Rate,

Symbol Rate, Downstream Power, and SNR.

The Upstream Channel information that is displayed is Lock Status, Modulation, Channel ID, Provisioned Rate,

Symbol Rate, and Upstream Power.

Figure 5-31: Connection

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Chapter 5: Configuring the Wireless-G Cable Gateway

The Status Tab

Wireless-G Cable Gateway

Local Network

This feature is used to release a DHCP client from the server.

Select the DHCP Client whose IP address that you want to release, and then click the

Release

button.

Click the

Refresh

button to refresh the on-screen information.

Modem Log

The Modem log displays a log of Modem activity.

Click the

Refresh

button if you want to refresh your screen. To delete all log entries, click the

Clear Log

button.

Figure 5-33: Modem Log

Figure 5-32: Local Network

43

Appendix A: Troubleshooting

Common Problems and Solutions

Wireless-G Cable Gateway

Appendix A: Troubleshooting

This appendix consists of two parts: “Common Problems and Solutions” and “Frequently Asked Questions.”

Provided are possible solutions to problems that may occur during the installation and operation of the Gateway.

Read the descriptions below to help you solve your problems. If you can’t find an answer here, check the Linksys

website at www.linksys.com.

Common Problems and Solutions

1.

I need to set a static IP address on a computer.

You can assign a static IP address to a computer by performing the following steps:

•

For Windows 98 and Me:

1.

Click

Start

,

Settings

, and

Control Panel

. Double-click

Network

.

2.

In The following network components are installed box, select the TCP/IP-> associated with your

Ethernet adapter. If you only have one Ethernet adapter installed, you will only see one TCP/IP line

with no association to an Ethernet adapter. Highlight it and click the Properties button.

3.

In the TCP/IP properties window, select the IP address tab, and select Specify an IP address. Enter a

unique IP address that is not used by any other computer on the network connected to the Gateway.

Make sure that each IP address is unique for each computer or network device.

4.

Click the

Gateway

tab, and in the New Gateway prompt, enter 192.168.1.1, which is the default IP

address of the Gateway. Click the Add button to accept the entry.

5.

Click the

DNS

tab, and make sure the DNS Enabled option is selected. Enter the Host and Domain

names (e.g., John for Host and home for Domain). Enter the DNS entry provided by your ISP. If your ISP

has not provided the DNS IP address, contact your ISP to get that information or go to its website for

the information.

6.

Click the

OK

button in the TCP/IP properties window, and click Close or the OK button for the Network

window.

7.

Restart the computer when asked.

•

For Windows 2000:

1.

Click

Start

,

Settings

, and

Control Panel

. Double-click

Network and Dial-Up Connections

.

2.

Right-click the Local Area Connection that is associated with the Ethernet adapter you are using, and

select the Properties option.

3.

In the Components checked are used by this connection box, highlight Internet Protocol (TCP/IP), and

click the

Properties

button. Select

Use the following IP address

option.

4.

Enter a unique IP address that is not used by any other computer on the network connected to the

Gateway.

5.

Enter the Subnet Mask, 255.255.255.0.

6.

Enter the Default Gateway, 192.168.0.1 (Gateway’s default IP address).

44

Appendix A: Troubleshooting

Common Problems and Solutions

Wireless-G Cable Gateway

7.

Toward the bottom of the window, select Use the following DNS server addresses, and enter the

Preferred DNS server and Alternative DNS server (provided by your ISP). Contact your ISP or go on its

website to find the information.

8.

Click the

OK

button in the Internet Protocol (TCP/IP) Properties window, and click the

OK

button in the

Local Area Connection Properties window.

9.

Restart the computer if asked.

•

For Windows XP:

The following instructions assume you are running Windows XP with the default interface. If you are using

the Classic interface (where the icons and menus look like previous Windows versions), please follow the

instructions for Windows 2000.

1.

Click

Start

and

Control Panel

.

2.

Click the

Network and Internet Connections

icon and then the

Network Connections

icon.

3.

Right-click the

Local Area Connection

that is associated with the Ethernet adapter you are using,

and select the Properties option.

4.

In the

This connection uses the following items

box, highlight

Internet Protocol (TCP/IP)

. Click

the

Properties

button.

5.

Enter a unique IP address that is not used by any other computer on the network connected to the

Gateway.

6.

Enter the Subnet Mask, 255.255.255.0.

7.

Enter the Default Gateway, 192.168.0.1 (Gateway’s default IP address).

8.

Toward the bottom of the window, select Use the following DNS server addresses, and enter the

Preferred DNS server and Alternative DNS server (provided by your ISP). Contact your ISP or go on its

website to find the information.

9.

Click the

OK

button in the Internet Protocol (TCP/IP) Properties window. Click the

OK

button in the

Local Area Connection Properties window.

2.

The Gateway is not working.

•

Verify that the Power cord and other network cables are plugged in.

•

Check the LEDs on the Gateway’s front and verify that they are lit appropriately.

•

Check the settings on your PC.

•

Check the Gateway’s settings.

•

Verify that your cable ISP has been given the correct MAC Address for the cable modem function.

3.

I can’t connect to the Gateway.

•

Verify that the Gateway is properly installed; LAN connections are OK, and it is powered ON.

•

Make sure that your PC and the Gateway are on the same network segment. If you are not sure, initiate

the DHCP function, and let the PC get the IP address automatically.