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Chapter 5: Using the Linksys Parental Control Service
Support Center
Wireless-G ADSL Gateway with 2 Phone Ports
Support Center
On the left of the
Support Center
screen, you can access the Activity Reports, Family Settings, and Suggest a
Rating webpages. These and the Support Center webpage are accessible from every screen. (Click
Billing and
Support
to return to the Support Center webpage.)
On the
Support Center
screen, you also have access to the following:
Subscribe to Service
Click
Subscribe to Service
to sign up for your Parental Controls subscription before your free trial period
expires. The
Purchase Linksys Parental Control Service
screen will appear. Follow these instructions:
1.
Select a subscription option.
2.
Complete the
Billing Contact Info
and
Billing Information
sections. (Fields marked with an asterisk must be
filled out.)
3.
Click the
Update
button to save your changes, or click the
Cancel
button to cancel changes.
Ask for Help
If you need more information about the Parental Control Service, click this link.
Figure 5-9: Support Center
Figure 5-10: Subscribe to Service
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Chapter 5: Using the Linksys Parental Control Service
Support Center
Wireless-G ADSL Gateway with 2 Phone Ports
Update Account Info
Click this link to update your contact information or change your Parental Controls billing and support password
(this is separate from your Parental Controls user password). The
Update Contact Information
screen will appear.
Follow these instructions:
1.
Complete the
First Name
and
Last Name
fields. (Fields marked with an asterisk must be filled out.)
2.
Enter your new billing and support password in the
Parental Control Password
field. Re-enter the new
password in the
Confirm Password
field.
3.
Complete the
Email
field (the e-mail address you enter will receive service administration notices only).
4.
Click the
Save
button to save your changes, or click the
Cancel
button to cancel changes.
Reconnect Router
If the Router has lost its connection to the Parental Control Service or if you have reset the Router back to its
factory default settings after you have signed up for Parental Control Service, click
Reconnect Router
to regain
the connection.
Unsubscribe
If you want to cancel your Parental Control Service account, click this link. Click the
Proceed
button on the
following screen to cancel your Parental Control Service.
Figure 5-11: Update Contact Information
Figure 5-12: Cancel Your Parental Control Account
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64
Chapter 5: Using the Linksys Parental Control Service
Activity Reports
Wireless-G ADSL Gateway with 2 Phone Ports
Activity Reports
On the
Activity Reports
screen, you will be able to view a report of Internet activities for your entire family or a
specific family member. Click
Family
to view family reports, or click an individual’s name to view his or her
reports. After you have selected Family or a specific name, you will see a choice of reports to view.
Reports
For the family or a specific family member, these are the reports you can view:
Summary (not available if you selected Family)
Web Report
Instant-Messaging Report
E-mail Report
Summary
Click this link to view a summary of Internet activities, including Top Allowed or Blocked E-mail Addresses, Top
Allowed or Blocked Instant-Message Addresses, and Alerts. (This report is not available for the entire family.)
Web Report
Click this link to view all web-browsing activities. Each entry lists details under five column headings: Date,
Family Member, Reason, Web Site, and Web Category. You can click a column heading to sort entries. To view the
activities during a specific time period, use the
Day Range
drop-down menu. Click the
Refresh
button to update
the report. To delete specific entries, click the checkbox next to specific entries, and then click the
Delete
button.
To save all reports to your computer, click the
Download
button. The reports will be saved as a tab-delimited text
file called PcReport. To scroll through the entries, click
First
,
Previous
, or
Next
.
Instant-Messaging Report
Click
Instant-Messaging Report
to see all activities with Instant Messages. Each entry lists details under five
column headings: Date, Family Member, Reason, Local Screen Name, and Remote Screen Name. You can click a
column heading to sort entries. To view the activities during a specific time period, use the
Day Range
drop-down
menu. Click the
Refresh
button to update the report. To delete specific entries, click the checkbox next to specific
entries, and then click the
Delete
button. To save all reports to your computer, click the
Download
button. The
reports will be saved as a tab-delimited text file called PcReport. To scroll through the entries, click
First
,
Previous
, or
Next
.
Figure 5-13: Activity Reports
Figure 5-14: Types of Reports
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65
Chapter 5: Using the Linksys Parental Control Service
Activity Reports
Wireless-G ADSL Gateway with 2 Phone Ports
E-mail Report
Click this link to view all e-mail activities. Each entry lists details under five column headings: Date, Family
Member, Reason, Sender’s E-mail Address, and Receiver’s E-mail Address. You can click a column heading to
sort entries. To view the activities during a specific time period, use the
Day Range
drop-down menu. Click the
Refresh
button to update the report. To delete specific entries, click the checkbox next to specific entries, and
then click the
Delete
button. To save all reports to your computer, click the
Download
button. The reports will be
saved as a tab-delimited text file called PcReport. To scroll through the entries, click
First
,
Previous
, or
Next
.
Figure 5-15: Web Report
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Chapter 5: Using the Linksys Parental Control Service
Family Settings
Wireless-G ADSL Gateway with 2 Phone Ports
Family Settings
On the
Family Settings
screen, you will be able to change the settings for a family member or add a new family
member. Click a family member’s name to change his or her Internet privileges. You will see the
All Settings
screen, which lists several categories of settings. Refer to the “All Settings” section for more information.
New Family Member
To add a new family member, click the
New Family Member
button. On the
Name & Password
screen, follow
these instructions:
1.
Enter the nickname and password that the new family member will use to access the Internet. Re-enter the
Password in the
Re-enter Password
field. Click the
Cancel
button to cancel your changes. Click the
Next
button to continue.
2.
Click the radio button next to the appropriate age category for the new family member. There are five
categories: Child (under 12), Youth (12-15), Mature Teen (16-17), Adult, and Family Manager. Read the online
category descriptions to learn what types of restrictions are enabled for each category, or refer to the
“Maturity Level” section.
3.
Click the
Back
button to return to the previous screen. Click the
Cancel
button to cancel your change. Click
the
Finish
button to save this new family member profile (the default restrictions of the age category you
select will be active).
If you want to customize the restrictions for the new family member, click the
Customize
button. You will see
the
All Settings
screen, which lists several categories of settings, such as Time, Web Browsing, E-mail, and
Instant-Messaging Restrictions. Follow the on-screen instructions; for more information, refer to the “Time
Restrictions,” “Web Browsing Restrictions,” E-mail Restrictions,” and “Instant-Messaging Restrictions”
sections. Click the
I’m Done
button when you are finished with your changes.
I’m Done
. When you have finished making changes to your Parental Controls account, click the
I’m Done
button
to exit the Parental Controls Billing & Support Center website.
Figure 5-17: New Family Member
Figure 5-16: Family Settings
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