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Page 51 / 96 Scroll up to view Page 46 - 50
Phone Adapter with Router
43
Chapter 6: Using the Web-based Utility
The Voice Tab
Hold Reminder Ring
. Select the ring pattern that will remind you of a call on hold when the phone is on-hook.
Call Back Ring
. Select the ring pattern for call back notification.
Cfwd Ring Splash Len
. Enter the duration of the ring splash when a call is forwarded. The range is 0 to
10.0 seconds.
Cblk Ring Splash Len
. Enter the duration of the ring splash when a call is blocked. The range is 0 to
10.0 seconds.
VMWI Ring Splash Len
. Enter the duration of the ring splash when new messages arrive before the VoiceMail
Waiting Indication (VMWI) signal is applied. The range is 0 to 10.0 seconds.
When you have finished making your change, click the
Submit All Changes
button to save the changes, or click
the
Undo All Changes
button to undo your change.
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Page 52 / 96
Phone Adapter with Router
44
Chapter 6: Using the Web-based Utility
The Voice Tab
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Page 53 / 96
Phone Adapter with Router
45
Appendix A: Troubleshooting
Common Problems and Solutions
Appendix A: Troubleshooting
This appendix provides solutions to problems that may occur during the installation and operation of the Phone
Adapter. Read the description below to solve your problems. If you can't find an answer here, check the website
of your Internet Telephony Service Provider (ITSP) or the Linksys website at
www.linksys.com
.
Common Problems and Solutions
1.
I don’t hear a dial tone, and the PHONE LED is not lit.
Go through this checklist until your problem is solved:
•
Make sure the telephone is plugged into the PHONE port.
•
Disconnect and re-connect the RJ-11 telephone cable between the Phone Adapter and telephone.
•
Make sure your telephone is set to its tone setting (not pulse).
•
Make sure your network has an active Internet connection. Try to access the Internet. If you do not have
a connection, power off your network devices, including the Phone Adapter and cable/DSL modem. Wait
30 seconds, and power on the cable/DSL modem first. Then power on the Phone Adapter and other
network devices.
•
Verify your account information and confirm that the phone line is registered with your ITSP.
2.
I’m trying to access the Phone Adapter’s Web-based Utility, but I do not see the login screen.
Instead, I see a screen saying, “404 Forbidden.”
If you are using Windows Explorer, perform the following steps until you see the Web-based Utility’s login
screen (Netscape Navigator will require similar steps):
A.
Click
File
. Make sure
Work Offline
is NOT checked.
B.
Press
CTRL + F5
. This is a hard refresh, which will force Windows Explorer to load new webpages, not
cached ones.
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Phone Adapter with Router
46
Appendix A: Troubleshooting
Common Problems and Solutions
C.
Click
Tools
. Click
Internet Options
. Click the
Security
tab. Click the
Default level
button. Make sure
the security level is Medium or lower. Then click the
OK
button.
3.
I need to set a static IP address on a PC.
The Phone Adapter, by default, assigns an IP address range of 192.168.0.100 to 192.168.0.150 using the
DHCP server on the Phone Adapter. To set a static IP address, you can only use the ranges 192.168.0.2 to
192.168.0.99 and 192.168.0.151 to 192.168.0.254. Each PC or network device that uses TCP/IP must have a
unique address to identify itself in a network. If the IP address is not unique to a network, Windows will
generate an IP conflict error message.
You can assign a static IP address to a PC by performing the following
steps:
For Windows 98 and Millennium:
A.
Click
Start
,
Setting
, and
Control Panel
. Double-click
Network
.
B.
In
The following network components are installed
box, select the
TCP/IP
-> associated with your
Ethernet adapter. If you only have one Ethernet adapter installed, you will only see one TCP/IP line with
no association to an Ethernet adapter.
Highlight it and click the
Properties
button.
C.
In the
TCP/IP properties
window, select the
IP address
tab, and select
Specify an IP address
. Enter a
unique IP address that is not used by any other computer on the network connected to the Phone
Adapter. You can only use an IP address in the ranges 192.168.0.2 to 192.168.0.99 and 192.168.0.151 to
192.168.0.254.
Make sure that each IP address is unique for each PC or network device.
D.
Click the
Gateway
tab, and in the
New Gateway
prompt, enter
192.168.0.1
, which is the default IP
address of the Phone Adapter. Click the
Add
button to accept the entry.
E.
Click the
DNS
tab, and make sure the
DNS Enabled
option is selected. Enter the Host and Domain
names (e.g., John for Host and home for Domain). Enter the DNS entry provided by your ISP. If your ISP
has not provided the DNS IP address, contact your ISP to get that information or go to its website for the
information.
F.
Click the
OK
button in the
TCP/IP properties
window, and click
Close
or
OK
for the
Network
window.
G.
Restart the computer when asked.
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Phone Adapter with Router
47
Appendix A: Troubleshooting
Common Problems and Solutions
For Windows 2000:
A.
Click
Start
,
Settings
, and
Control Panel
. Double-click
Network and Dial-Up Connections
.
B.
Right-click the
Local Area Connection
that is associated with the Ethernet adapter you are using, and
select the
Properties
option.
C.
In the
Components checked are used by this connection
box, highlight
Internet Protocol (TCP/IP)
, and
click the
Properties
button. Select
Use the following IP address
option.
D.
Enter a unique IP address that is not used by any other computer on the network connected to the Phone
Adapter. You can only use an IP address in the ranges 192.168.0.2 to 192.168.0.99 and 192.168.0.151 to
192.168.0.254.
E.
Enter the Subnet Mask,
255.255.255.0
.
F.
Enter the Default Gateway,
192.168.0.1
(Phone Adapter’s default IP address).
G.
Toward the bottom of the window, select
Use the following DNS server addresses
, and enter the
Preferred DNS server and Alternative DNS server (provided by your ISP). Contact your ISP or go on its
website to find the information.
H.
Click the
OK
button in the
Internet Protocol (TCP/IP) Properties
window, and click the
OK
button in the
Local Area Connection Properties
window.
I.
Restart the computer if asked.
For Windows XP:
The following instructions assume you are running Windows XP with the default interface. If you are using
the Classic interface (where the icons and menus look like previous Windows versions), please follow the
instructions for Windows 2000.
A.
Click
Start
and
Control Panel
.
B.
Click the
Network and Internet Connections
icon and then the
Network Connections
icon.
C.
Right-click the
Local Area Connection
that is associated with the Ethernet adapter you are using, and
select the
Properties
option.
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