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77
Appendix A: Troubleshooting
Frequently Asked Questions
10/100 8-Port VPN Router
How many ports can be simultaneously forwarded?
Theoretically, the Router can establish 4,000 sessions at the same time, but you can only forward 30 ranges of
ports.
Does the Router replace a modem? Is there a cable or DSL modem in the Router?
No, this version of the Router must work in conjunction with a cable or DSL modem.
Which modems are compatible with the Router?
The Router is compatible with virtually any cable or DSL modem that supports Ethernet.
What is the maximum number of VPN sessions allowed by the Router?
The maximum number depends on many factors. At least one IPSec session will work through the Router;
however, simultaneous IPSec sessions may be possible, depending on the specifics of your VPNs.
How can I check whether I have static or DHCP IP addresses?
Ask your ISP to find out.
How do I get mIRC to work with the Router?
Under the Setup => Forwarding tab, set port forwarding to
113
for the PC on which you are using mIRC.
If your questions are not addressed here, refer to the Linksys website,
www.linksys.com
.
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78
Appendix B: Installing the Linksys VPN Client
10/100 8-Port VPN Router
Appendix B: Installing the Linksys VPN Client
When using your PC to log onto the Router from remote locations, you’ll want to use the Linksys QuickVPN Client.
Installing this Client takes just a few steps, provided below.
1.
Insert the RV082 User Guide CD into your PC’s CD-ROM drive.
2.
Click the
Start
button, select
Run
, and, in the window that appears, type
D:\Linksys_QuickVPN_1028.exe
(where D: is your CD-ROM drive). Then, click the
OK
button. The Client will immediately begin installing the
software onto your hard drive at C:\Program Files\Linksys\Linksys VPN Client.
3.
The License Agreement screen will appear. Read the agreement and click the
Yes
button to proceed. Clicking
the
Back
or
No
buttons will close the installation.
4.
The Linksys VPN Client software will now be installed. When it is finished, an screen will appear to tell you
that the installation is complete. Click the
Finish
button.
Figure B-1: Linksys VPN License Agreement
Figure B-2: Linksys VPN Installation Complete
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79
Appendix B: Installing the Linksys VPN Client
10/100 8-Port VPN Router
5.
At this point, the Linksys VPN Client (or QuickVPN) will open. From this screen, you can sign in with your
Profile Name, Username, and Password. Then, enter the Server Address of the VPN connection onto which
you will be logging. Once you’re done, click the
Connect
button to connect to the VPN connect. you can save
your VPN connection information by clicking the
Save
button or delete it by clicking the
Delete
button.
Clicking the
Help
button will open a help screen.
For future connections, there is an icon that gets placed on the desktop labeled: Linksys QuickVPN.
Figure B-3: Linksys QuickVPN
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80
Appendix C: Finding the MAC Address and IP Address for Your Ethernet Adapter
Windows 98 or Me Instructions
10/100 8-Port VPN Router
Appendix C: Finding the MAC Address and IP Address for Your
Ethernet Adapter
This section describes how to find the MAC address for your computer’s Ethernet adapter so you can use the MAC
address cloning feature of the Router. You can also find the IP address of your computer’s Ethernet adapter. This
IP address is used for the Router’s filtering, forwarding, and/or DMZ features. Follow the steps in this appendix to
find the adapter’s MAC or IP address in Windows 98, Me, 2000, or XP.
Windows 98 or Me Instructions
1.
Click
Start
and
Run
. In the
Open
field, enter
winipcfg
. Then press the
Enter
key or the
OK
button.
2.
When the
IP Configuration
screen appears, select the Ethernet adapter you have connected to the Router via a
CAT 5 Ethernet network cable.
3.
Write down the Adapter Address as shown on your computer screen. This is the MAC address for your
Ethernet adapter and is shown as a series of numbers and letters.
The MAC address/Adapter Address is what you will use for MAC address cloning or MAC filtering.
The example in Figure C-2 shows the Ethernet adapter’s IP address as 192.168.1.100. Your computer may
show something different.
Windows 2000 or XP Instructions
1.
Click
Start
and
Run
. In the
Open
field, enter
cmd
. Press the
Enter
key or click the
OK
button.
2.
At the command prompt, enter
ipconfig /all
. Then press the
Enter
key.
Figure C-2: MAC Address/Adapter
Address
Figure C-1: IP Configuration Screen
Note:
The MAC address is also called the Adapter Address.
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81
Appendix C: Finding the MAC Address and IP Address for Your Ethernet Adapter
For the Router’s Web-based Utility
10/100 8-Port VPN Router
3.
Write down the Physical Address as shown on your computer screen; it is the MAC address for your Ethernet
adapter. This appears as a series of numbers and letters.
The MAC address/Physical Address is what you will use for MAC address cloning or MAC filtering.
The example in Figure C-3 shows the Ethernet adapter’s IP address as 192.168.1.100. Your computer may
show something different.
For the Router’s Web-based Utility
For MAC address cloning, enter the MAC Address in the User Defined WAN1 or WAN2 MAC Address field or select
MAC Address from this PC
.
Click
Save Settings
to save the MAC Cloning settings or click the
Cancel Changes
button to undo your changes.
Figure C-3: MAC Address/Physical Address
Note:
The MAC address is also called the Physical Address.
Figure C-4: MAC Address Clone

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