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40
Appendix A: Troubleshooting
Frequently Asked Questions
Broadband Router
I set up an Unreal Tournament Server, but others on the LAN cannot join. What do I need to do?
If you have a dedicated Unreal Tournament server running, you need to create a static IP for each of the LAN
computers and forward ports 7777, 7778, 7779, 7780, 7781, and 27900 to the IP address of the server. You can
also use a port forwarding range of 7777 to 27900. If you want to use the UT Server Admin, forward another port
(8080 usually works well but is used for remote admin. You may have to disable this.), and then in the
[UWeb.WebServer] section of the server.ini file, set the ListenPort to 8080 (to match the mapped port above) and
ServerName to the IP assigned to the Router from your ISP.
Can multiple gamers on the LAN get on one game server and play simultaneously with just one public IP
address?
It depends on which network game or what kind of game server you are using.
For example, Unreal Tournament
supports multi-login with one public IP.
How do I get
Half-Life: Team Fortress
to work with the Router?
The default client port for Half-Life is 27005.
The computers on your LAN need to have “+clientport 2700x”
added to the HL shortcut command line; the x would be 6, 7, 8, and on up. This lets multiple computers connect
to the same server. One problem: Version 1.0.1.6 won’t let multiple computers with the same CD key connect at
the same time, even if on the same LAN (not a problem with 1.0.1.3).
As far as hosting games, the HL server does
not need to be in the DMZ. Just forward port 27015 to the local IP address of the server computer.
How can I block corrupted FTP downloads?
If you are experiencing corrupted files when you download a file with your FTP client, try using another FTP
program.
The web page hangs; downloads are corrupt, or nothing but junk characters are being displayed on the
screen. What do I need to do?
Force your Ethernet adapter to 10Mbps or half duplex mode, and turn off the “Auto-negotiate” feature of your
Ethernet adapter as a temporary measure. (Please look at the Network Control Panel in your Ethernet adapter’s
Advanced Properties tab.) Make sure that your proxy setting is disabled in the browser. Check our website at
www.linksys.com
for more information.
If all else fails in the installation, what can I do?
Reset the Router by holding down the Reset button for ten seconds. Reset your cable or DSL modem by powering
the unit off and then on.
Obtain and flash the latest firmware release that is readily available on the Linksys
website,
www.linksys.com
.
How can I be notified of new Router firmware upgrades?
All Linksys firmware upgrades are posted on the Linksys website at
www.linksys.com
, where they can be
downloaded for free.
The Router’s firmware can be upgraded using the Web-based Utility. If the Router’s Internet
connection is working well, there is no need to download a newer firmware version, unless that version contains
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41
Appendix A: Troubleshooting
Frequently Asked Questions
Broadband Router
new features that you would like to use.
Downloading a more current version of Router firmware will not
enhance the quality or speed of your Internet connection, and may disrupt your current connection stability.
Will the Router function in a Macintosh environment?
Yes, but the Router’s setup pages are accessible only through Internet Explorer 5.0 or Netscape Navigator 5.0 or
higher for Macintosh.
I am not able to get the web configuration screen for the Router. What can I do?
You may have to remove the proxy settings on your Internet browser, e.g., Netscape Navigator or Internet
Explorer.
Or remove the dial-up settings on your browser.
Check with your browser documentation, and make
sure that your browser is set to connect directly and that any dial-up is disabled. Make sure that your browser is
set to connect directly and that any dial-up is disabled. For Internet Explorer, click
Tools
,
Internet Options
, and
then the
Connection
tab. Make sure that Internet Explorer is set to
Never dial a connection
. For Netscape
Navigator, click
Edit
,
Preferences
,
Advanced
, and
Proxy
. Make sure that Netscape Navigator is set to
Direct
connection to the Internet
.
What is DMZ Hosting?
Demilitarized Zone (DMZ) allows one IP address (computer) to be exposed to the Internet.
Some applications
require multiple TCP/IP ports to be open.
It is recommended that you set your computer with a static IP if you
want to use DMZ Hosting. To get the LAN IP address, see “Appendix C: Finding the MAC Address and IP Address
for Your Ethernet Adapter.”
If DMZ Hosting is used, does the exposed user share the public IP with the Router?
No.
Does the Router pass PPTP packets or actively route PPTP sessions?
The Router allows PPTP packets to pass through.
Is the Router cross-platform compatible?
Any platform that supports Ethernet and TCP/IP is compatible with the Router.
How many ports can be simultaneously forwarded?
Theoretically, the Router can establish 4,000 sessions at the same time, but you can only forward 30 ranges of
ports.
Does the Router replace a modem? Is there a cable or DSL modem in the Router?
No, this version of the Router must work in conjunction with a cable or DSL modem.
Which modems are compatible with the Router?
The Router is compatible with virtually any cable or DSL modem that supports Ethernet.
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42
Appendix A: Troubleshooting
Frequently Asked Questions
Broadband Router
How can I check whether I have static or DHCP IP addresses?
Ask your ISP to find out.
How do I get mIRC to work with the Router?
Under the Setup => Forwarding tab, set port forwarding to
113
for the PC on which you are using mIRC.
If your questions are not addressed here, refer to the Linksys website,
www.linksys.com
.
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43
Appendix B: Upgrading Firmware
Broadband Router
Appendix B: Upgrading Firmware
You can use the Router’s Web-based Utility to upgrade the firmware; however, if you do so, you may lose the
settings you have configured on the Router.
To upgrade the Router’s firmware, follow these instructions:
1.
Download the Router’s firmware upgrade file from the Linksys website,
www.linksys.com
or click the
Firmware Download from Linksys Web Site
button that appears on the
System Management
screen under
the
Advanced Setup
tab. Select the Router from the pull-down menu and choose the firmware from the
options.
2.
After downloading the file, extract it on your computer.
3.
Under Firmware Upgrade, on the same screen, click the
Browse
button to select the firmware file.
4.
Click the
Firmware Upgrade Right Now
button, and follow the on-screen instructions.
Figure B-1: Advanced Setup Tab - System Management
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Page 50 / 68
44
Appendix C: Finding the MAC Address and IP Address for Your Ethernet Adapter
Windows 98 or Me Instructions
10/100 4-Port VPN Router
Appendix C: Finding the MAC Address and IP Address for
Your Ethernet Adapter
This section describes how to find the MAC address for your computer’s Ethernet adapter so you can use the MAC
address cloning feature of the Router. You can also find the IP address of your computer’s Ethernet adapter. This
IP address is used for the Router’s filtering, forwarding, and/or DMZ features. Follow the steps in this appendix to
find the adapter’s MAC or IP address in Windows 98, Me, 2000, or XP.
Windows 98 or Me Instructions
1.
Click
Start
and
Run
. In the
Open
field, enter
winipcfg
. Then press the
Enter
key or the
OK
button.
2.
When the
IP Configuration
screen appears, select the Ethernet adapter you have connected to the Router via a
CAT 5 Ethernet network cable.
3.
Write down the Adapter Address as shown on your computer screen. This is the MAC address for your
Ethernet adapter and is shown as a series of numbers and letters.
The MAC address/Adapter Address is what you will use for MAC address cloning or MAC filtering.
The example shows the Ethernet adapter’s IP address as 192.168.1.100. Your computer may show something
different.
Windows 2000 or XP Instructions
1.
Click
Start
and
Run
. In the
Open
field, enter
cmd
. Press the
Enter
key or click the
OK
button.
2.
At the command prompt, enter
ipconfig /all
. Then press the
Enter
key.
Figure C-2: MAC Address/Adapter Address
Figure C-1: IP Configuration Screen
Note:
The MAC address is also called the Adapter Address.
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