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9
Troubleshooting
Linksys EA-Series
Your Internet cable is not plugged in
message
If you get a “Your Internet cable is not plugged in” message when trying to set
up your router, follow these troubleshooting steps.
To fix the problem:
1.
Make sure that an Ethernet or Internet cable (or a cable like the one
supplied with your router) is securely connected to the yellow
Internet
port on the back of the router and to the appropriate port on your
modem. This port on the modem is usually labeled
Ethernet
, but may
be named
Internet
or
WAN
.
Back view of router
Back view of cable modem
Back view of DSL modem
2.
Make sure that your modem is connected to power and is turned on. If it
has a power switch, make sure that it is set to the
ON
or
l
position.
3.
If your Internet service is cable, verify that the cable modem’s
CABLE
port
is connected to the coaxial cable provided by your ISP.
Or
, if your Internet service is DSL, make sure that the DSL phone line is
connected to the modem’s
DSL
port.
4.
If your computer was previously connected to your modem with a USB
cable, disconnect the USB cable.
5.
Install the router again.
Cannot access your router
message
If you cannot access your router because your computer is not connected to
your network, follow these troubleshooting steps.
To access your router, you must be connected to your own network. If you
currently have wireless Internet access, the problem may be that you have
accidentally connected to a different wireless network.
To fix the problem on Windows computers:
1.
On your Windows desktop, right-click the wireless icon in the system tray.
2.
Click
View Available Wireless Networks
. A list of available networks
appears.
Page 12 / 28
10
Troubleshooting
Linksys EA-Series
3.
Click your own network name, and click
Connect
. In the example below,
the computer was connected to another wireless network named
JimsRouter
. The name of the Linksys E-Series network,
BronzeEagle
in this
example
,
is shown selected.
4.
If you are prompted to enter a network key, type your password (Security
Key) into the
Network key
and
Confirm network key
fields, then click
Connect
.
Your computer will connect to the network, and you should be able to
access the router.
To fix the problem on Mac computers:
1.
In the menu bar across the top of the screen, click the
WiFi
icon. A list
of wireless networks appears. Linksys Smart Wi-Fi has automatically
assigned your network a name.
In the example below, the computer was connected to another wireless
network named
JimsRouter
. The name of the Linksys E-Series network,
BronzeEagle
in this example
,
is shown selected.
2.
Click the wireless network name of your Linksys E-Series router
(
BronzeEagle
in the example).
3.
Type your wireless network password (Security Key) into the
Password
field, and click
OK
.
Page 13 / 28
11
Specifications
Linksys EA-Series
11
11
Linksys EA6350
Model Name
Linksys Smart Wi-Fi Router AC 1200
Description
Dual-Band AC Router with Gigabit and 1×USB
Model Number
EA6350
Switch Port Speed
10/100/1000 Mbps (Gigabit Ethernet)
Radio Frequency
2.4 and 5 GHz
# of Antennas
2 external adjustable antennas
Ports
Power, USB (1), Internet, Ethernet (1-4)
Buttons
Reset, Wi-Fi Protected Setup, power
LEDs
Top panel: Power
Back panel: Internet, Ethernet (1-4)
UPnP
Supported
Security Features
WPA2, RADIUS
Security Key Bits
Up to 128-bit encryption
Storage File System Support
FAT, NTFS, and HFS+
Browser Support
Internet Explorer 8 or higher, Firefox 4 or
higher, Google Chrome 10 or higher, and
Safari 4 or higher
Environmental
Dimensions
10.8
”
x 1.58
”
x 7.25
”
(256 x 40 x 184 mm)
Unit Weight
17.67 oz (501 g)
Power
12V, 2A
Certifications
FCC, IC, CE, Wi-Fi a/b/g/n/draft ac, Windows 7,
Windows 8, DLNA
Operating Temp.
32 to 104°F (0 to 40°C)
Storage Temp.
-4 to 140°F (-20 to 60°C)
Operating Humidity
10 to 80% relative humidity, non-condensing
Storage Humidity
5 to 90% non-condensing
NOTES
For regulatory, warranty, and safety information, see the CD that
came with your router or go to
Linksys.com/support
.
Specifications are subject to change without notice.
Maximum performance derived from IEEE Standard 802.11
specifications. Actual performance can vary, including lower
wireless network capacity, data throughput rate, range and
coverage. Performance depends on many factors, conditions and
variables, including distance from the access point, volume of
network traffic, building materials and construction, operating
system used, mix of wireless products used, interference and other
adverse conditions.
Specifications
Page 14 / 28
Visit
linksys.com/support
f
or award-winning technical support
BELKIN, LINKSYS and many product names and logos are trademarks
of the Belkin group of companies. Third-party trademarks mentioned are
the property of their respective owners.© 2014 Belkin International,
Inc. and/or its affiliates. All rights reserved.
LNKPG-00119 Rev. A00
Page 15 / 28
EA6350
Guide de
l’utilisateur

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