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EtherFast
®
Cable/DSL Firewall Router with 4-Port Switch/VPN Endpoint
75
Specify an IP Address behind the DMZ Port:
If you have multiple PCs
connected to Port 4/DMZ via a hub or switch, you can specify which PC is
the DMZ host. To expose a computer with a specific IP address, enter that
computer’s IP address in this field. To get the IP address of a computer,
refer to “Appendix G: Finding the MAC Address and IP Address for Your
Ethernet Adapter.”
Specify a MAC Address behind the DMZ Port:
If you have multiple PCs
connected to Port 4/DMZ via a hub or switch, you can specify which PC is
the DMZ host. To expose a PC with a specific MAC address, enter that
computer’s MAC address in this field. To get the MAC address of a com-
puter, refer to “Appendix G: Finding the MAC Address and IP Address for
Your Ethernet Adapter.”
Click the
PCs behind DMZ Port
button to view all computers connected on
Port 4/DMZ (multiple computers can be connected via a hub or switch).
Current DMZ Host
The IP address of the current DMZ host is displayed here.
When finished, click the
Apply
button and click the
Continue
button to save
the settings. Otherwise, click the
Cancel
button to undo changes made on this
screen.
74
From the MAC Address Clone screen, shown in Figure 7-43, you can change
the Router’s WAN Mac Address.
The Router’s
MAC address
is a 12-digit code assigned to a unique piece of
hardware for identification, like a social security number. If your ISP requires
MAC address registration, find your adapter’s MAC address by following the
instructions in “Appendix G: Finding the MAC Address and IP Address for
Your Ethernet Adapter.”
To define a MAC address for the WAN port, click the first radio button next to
User Defined WAN MAC Address
, and enter the 12 digits of your adapter’s
MAC address in the on-screen fields. This “clones” your network adapter’s
MAC address onto the Router, so you do NOT have to call your ISP to change
the registered MAC address to the Router’s MAC address.
If you want to clone the MAC address of the PC you are CURRENTLY using
to configure the Router, then click the second radio button. The Router will
automatically detect your PC’s MAC address. It is recommended that the PC
registered with the ISP is used to open the MAC Address Clone page.
When finished making your changes on this screen, click the
Apply
button and
then the
Continue
button to save these changes, or click the
Cancel
button to
undo your changes.
MAC Address Clone
Figure 7-43
Instant Broadband
®
Series
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EtherFast
®
Cable/DSL Firewall Router with 4-Port Switch/VPN Endpoint
DynDNS.org
To order DynDNS service, click the appropriate link at the top of the
DDNS
screen.
Username
,
Password
, and
Host Name
Enter the Username, Password, and
Host Name of the account you set up with DynDNS.org.
Internet IP Address
The Router’s current Internet IP Address is displayed
here. Because it is dynamic, this will change.
Status
The status of the DDNS service connection is displayed here.
When finished making your changes on this screen, click the
Apply
button and
then the
Continue
button to save these changes, or click the
Cancel
button to
undo your changes.
77
Instant Broadband
®
Series
76
The Router offers a Dynamic Domain Name System (DDNS) feature. DDNS
lets you assign a fixed host and domain name to a dynamic Internet IP address.
It is useful when you are hosting your own website, FTP server, or other serv-
er behind the Router.
Before you can use this feature, you need to sign up for DDNS service at one
of two DDNS service providers, DynDNS.org or TZO.
DDNS Service
The DDNS feature is disabled by default. To enable this fea-
ture, select your DDNS service provider,
DynDNS.org
or
TZO.com
, from the
drop-down menu.
The features available on the
DDNS
screen will vary, depending on which
DDNS service provider you use.
DDNS
Figure 7-44
Figure 7-45
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EtherFast
®
Cable/DSL Firewall Router with 4-Port Switch/VPN Endpoint
79
Instant Broadband
®
Series
TZO.com
To sign up for a free, 30-day trial of TZO service, order TZO service, or man-
age your TZO service, click the appropriate link at the top of the
DDNS
screen.
Domain Name
,
Email Address
, and
TZO Password Key
Enter the Domain
Name, Email Address, and TZO Password Key of the service you set up with
TZO.
Internet IP Address
The Router’s current Internet IP Address is displayed
here. Because it is dynamic, this will change.
Status
The status of the DDNS service connection is displayed here.
When finished making your changes on this screen, click the
Apply
button and
then the
Continue
button to save these changes, or click the
Cancel
button to
undo your changes.
78
Appendix A: Troubleshooting
This appendix consists of two parts: “Common Problems and Solutions” and
“Frequently Asked Questions.” Provided are possible solutions to problems
regarding the installation and operation of the Router. If your situation is
described here, the problem should be solved by applying the corresponding
solution. If you can’t find an answer here, check the Linksys website at
www.linksys.com
.
1.
I need to set a static IP address on a PC.
The Router, by default, assigns an IP address range of 192.168.1.100 to
192.168.1.150 using the DHCP server on the Router. To set a static IP address,
you can only use the ranges 192.168.1.2 to 192.168.1.99 and 192.168.1.151 to
192.168.1.254. Each PC or network device that uses TCP/IP must have a
unique address to identify itself in a network. If the IP address is not unique to
a network, Windows will generate an IP conflict error message.
You can assign
a static IP address to a PC by performing the following steps:
For Windows 95, 98, and Me:
A. Click
Start
,
Settings
, and
Control Panel
. Double-click
Network
.
B. In
The following network components are installed
box, select the
TCP/IP->
associated with your Ethernet adapter. If you only have one Ethernet adapter
installed, you will only see one TCP/IP line with no association to an Ethernet
adapter.
Highlight it and click the
Properties
button.
C. In the
TCP/IP properties
window, select the
IP address
tab, and select
Specify an IP address
. Enter a unique
IP address
that is not used by any
other computer on the network connected to the Router. You can only use
an IP address in the ranges 192.168.1.2 to 192.168.1.99 and 192.168.1.151
to 192.168.1.254.
Make sure that each IP address is unique for each PC or
network device.
D.
Click the
Gateway
tab, and in the
New Gateway
prompt, enter
192.168.1.1
,
which is the default IP address of the Router. Click the
Add
button to accept
the entry.
E.
Click the
DNS
tab, and make sure the
DNS Enabled
option is selected.
Enter the
Host
and
Domain
names (e.g., John for Host and home for
Domain). Enter the
DNS entry
provided by your ISP. If your ISP has not
provided the DNS IP address, contact your ISP to get that information or go
to its website for the information.
F.
Click the
OK
button in the
TCP/IP properties
window, and click
Close
or
the
OK
button for the Network window.
G.
Restart the computer when asked.
Common Problems and Solutions
Figure 7-46
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EtherFast
®
Cable/DSL Firewall Router with 4-Port Switch/VPN Endpoint
81
Instant Broadband
®
Series
For Windows 2000:
A. Click
Start
,
Settings
, and
Control Panel
. Double-click
Network and
Dial-Up Connections
.
B.
Right-click the
Local Area Connection
that is associated with the Ethernet
adapter you are using, and select the
Properties
option.
C. In the
Components checked are used by this connection
box, highlight
Internet Protocol (TCP/IP)
, and click the
Properties
button. Select
Use
the following IP address
option.
D.
Enter a unique
IP address
that is not used by any other computer on the
network connected to the Router. You can only use an IP address in the
ranges 192.168.1.2 to 192.168.1.99 and 192.168.1.151 to 192.168.1.254.
E.
Enter the Subnet Mask,
255.255.255.0
.
F.
Enter the Default Gateway,
192.168.1.1
(Router’s default IP address).
G. Toward the bottom of the window, select
Use the following DNS server
addresses
, and enter the
Preferred DNS server
and
Alternative DNS
server
(provided by your ISP). Contact your ISP or go on its website to find
the information.
H.
Click the
OK
button in the
Internet Protocol (TCP/IP) Properties
window,
and click the
OK
button in the
Local Area Connection Properties
window.
I.
Restart the computer if asked.
For Windows NT 4.0:
A. Click
Start
,
Settings
, and
Control Panel
. Double-click the
Network
icon.
B.
Click the
Protocol
tab, and double-click
TCP/IP Protocol
.
C. When the window appears, make sure you have selected the correct
Adapter
for your Ethernet adapter.
D. Select
Specify an IP address
, and enter a unique
IP address
that is not
used by any other computer on the network connected to the Router. You
can only use an IP address in the ranges 192.168.1.2 to 192.168.1.99 and
192.168.1.151 to 192.168.1.254.
E.
Enter the Subnet Mask,
255.255.255.0
.
F.
Enter the Default Gateway,
192.168.1.1
(Router’s default IP address).
G.
Click the
DNS
tab, and enter the
Host
and
Domain
names (e.g., John for
Host and home for Domain). Under DNS Service Search Order, click the
Add
button.
Enter the
DNS IP address
in the DNS Server field, and click
the
Add
button. Repeat this action for all DNS IP addresses given by your
ISP.
H.
Click the
OK
button in the
TCP/IP Protocol Properties
window, and click
the
Close
button in the
Network
window.
I.
Restart the computer if asked.
80
For Windows XP:
The following instructions assume you are running Windows XP with the
default interface. If you are using the Classic interface (where the icons and
menus look like previous Windows versions), please follow the instructions for
Windows 2000.
A. Click
Start
and
Control Panel
.
B.
Click the
Network and Internet Connections
icon and then the
Network
Connections
icon.
C.
Right-click the
Local Area Connection
that is associated with the Ethernet
adapter you are using, and select the
Properties
option.
D. In the
This connection uses the following items
box, highlight
Internet
Protocol (TCP/IP)
. Click the
Properties
button.
E. Click the
use the following IP address
radio button. Enter a unique
IP
address
that is not used by any other computer on the network connected
to the Router. You can only use an IP address in the ranges 192.168.1.2 to
192.168.1.99 and 192.168.1.151 to 192.168.1.254.
F.
Enter the Subnet Mask,
255.255.255.0
.
G.
Enter the Default Gateway,
192.168.1.1
(Router’s default IP address).
H. Toward the bottom of the window, select
Use the following DNS server
addresses
, and enter the
Preferred DNS server
and
Alternative DNS
server
(provided by your ISP). Contact your ISP or go on its website to find
the information.
I.
Click the
OK
button in the
Internet Protocol (TCP/IP) Properties
window.
Click the
OK
button in the
Local Area Connection Properties
window.
2.
I want to test my Internet connection.
A.
Check your TCP/IP settings.
For Windows 95, 98, and Me:
Refer to “Appendix F: Installing the TCP/IP Protocol” and “Chapter 5:
Configure the PCs” for details. Make sure
Obtain IP address automati-
cally
is selected in the settings.
For Windows 2000:
• Click
Start
,
Settings
, and
Control Panel
. Double-click
Network and
Dial-Up Connections
.
• Right-click the
Local Area Connection
that is associated with the
Ethernet adapter you are using, and select the
Properties
option.
• In the
Components checked are used by this connection
box, highlight
Internet Protocol (TCP/IP)
, and click the
Properties
button. Make sure
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EtherFast
®
Cable/DSL Firewall Router with 4-Port Switch/VPN Endpoint
83
Instant Broadband
®
Series
82
C.
In the command prompt, type
and press the
Enter
key.
• If you get a reply, the computer is communicating with the Router.
• If you do NOT get a reply, please check the cable, and make sure
Obtain
an IP address automatically
is selected in the TCP/IP settings for your
Ethernet adapter.
D.
In the command prompt, type
ping
followed by your WAN IP address
and
press the
Enter
key.
The WAN IP Address can be found in the web inter-
face of the Router. For example, if your WAN IP address is 1.2.3.4, you
would enter
ping 1.2.3.4
and press the
Enter
key.
• If you get a reply, the computer is connected to the Router.
• If you do NOT get a reply, try the ping command from a different comput-
er to verify that your original computer is not the cause of the problem.
E.
In the command prompt, type
ping www.yahoo.com
and press the
Enter
key.
• If you get a reply, the computer is connected to the Internet. If you cannot
open a webpage, try the ping command from a different computer to ver-
ify that your original computer is not the cause of the problem.
• If you do NOT get a reply, there may be a problem with the connection.
Try the ping command from a different computer to verify that your orig-
inal computer is not the cause of the problem.
3. I am not getting an IP address on the WAN with my Internet connection.
A.
Refer to “Problem #2, I want to test my Internet connection” to verify that
you have connectivity.
B.
If you need to register the MAC address of your Ethernet adapter with your
ISP, please see “Appendix G: Finding the MAC address and IP Address for
Your Ethernet Adapter.” If you need to clone the MAC address of your
Ethernet adapter onto the Router, see the MAC Address Clone section of
“Chapter 7: The Cable/DSL Firewall Router’s Web-based Utility” for
details.
C.
Make sure you are using the right WAN settings. Contact your ISP to see if
your WAN connection type is DHCP, Static IP Address, or PPPoE (com-
monly used by DSL consumers).
Please refer to the Setup section of
“Chapter 7: The Cable/DSL Firewall Router’s Web-based Utility” for
details on WAN settings.
D.
Make sure you have the right cable. Check to see if the WAN column has a
solidly lit Link LED.
E.
Make sure the cable connecting from your cable or DSL modem is con-
nected to the Router’s WAN port. Verify that the Status page of the Router’s
web interface shows a valid IP address from your ISP.
that
Obtain an IP address automatically
and
Obtain DNS server
address automatically
are selected.
• Click the
OK
button in the
Internet Protocol (TCP/IP) Properties
win-
dow, and click the
OK
button in the Local Area Connection Properties
window.
• Restart the computer if asked.
For Windows XP:
The following instructions assume you are running Windows XP with the
default interface. If you are using the Classic interface (where the icons
and menus look like previous Windows versions), please follow the
instructions for Windows 2000.
• Click
Start
and
Control Panel
.
• Click the
Network and Internet Connections
icon and then the
Network Connections
icon.
• Right-click the
Local Area Connection
that is associated with the
Ethernet adapter you are using, and select the
Properties
option.
• In the
This connection uses the following items
box, highlight
Internet
Protocol (TCP/IP)
, and click the
Properties
button.
Make sure that
Obtain an IP address automatically
and
Obtain DNS server address
automatically
are selected.
• Click the
OK
button in the
Internet Protocol (TCP/IP) Properties
win-
dow, and click the
OK
button in the
Local Area Connection Properties
window.
• Restart the computer if asked.
For Windows NT 4.0
:
• Click
Start
,
Settings
, and
Control Panel
. Double-click the
Network
icon.
• Click the
Protocol
tab, and double-click on
TCP/IP Protocol
.
• When the window appears, make sure you have selected the correct
Adapter
for your Ethernet adapter and set it for
Obtain an IP address
from a DHCP server
.
Click the
OK
button in the
TCP/IP Protocol Properties
window, and click
the
Close
button in the
Network
window.
• Restart the computer if asked.
B.
Open a command prompt.
• For
Windows 95, 98,
and
Me
, please click
Start
and
Run
. In the Open
field, type in
command
. Press the
Enter
key or click the
OK
button.
• For
Windows NT, 2000,
and
XP
, please click
Start
and
Run
. In the Open
field, type
cmd
. Press the
Enter
key or click the
OK
button.
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