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Cable Gateway
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44
DTIM Interval
This value indicates the interval of the Delivery
Traffic Indication Message (DTIM). A DTIM
field is a countdown field informing clients of the
next window for listening to broadcast and multi-
cast messages. When the Cable Gateway has
buffered broadcast or multicast messages for
associated clients, it sends the next DTIM with a
DTIM Interval value.
Clients for the Cable
Gateway hear the beacons and awaken to receive
the broadcast and multicast messages.
Fragmentation Threshold
This value indicates how much of the Cable
Gateway’s resources are devoted to recovering
packet errors. The value should remain at its
default setting of 2,346. If you have decreased this
value and experience high packet error rates, you
can increase it again, but it will likely decrease
overall network performance. Only minor modifi-
cations of this value are recommended.
RTS Threshold
This value should remain at its default setting of
2,347. Should you encounter inconsistent data
flow, only minor modifications are recommended.
click the
Apply
button to save any changes.
The Advanced Tab
From the Advanced tab, shown in Figure 5-9, you can configure the Cable
Gateway’s more advanced wireless features.
Basic Data Rates
The basic transfer rates should be set depending on the
speed of your wireless network. You must select
1, 2 Mbps
if you have older 802.11 compliant equipment on your net-
work, such as wireless adapters that support only 1 or 2
Mbps. Faster wireless adapters can support the second
choice from the drop-down menu:
1, 2, 5.5, 11 Mbps
.
Control TX Rates
The control transfer rates should be set depending on the
speed of your wireless network. You must select
1, 2 Mbps
if you have older 802.11 compliant equipment on your net-
work, such as wireless adapters that support only 1 or 2
Mbps. Faster wireless adapters can support the second
choice from the drop-down menu:
1, 2, 5.5, 11 Mbps
.
Beacon Interval
This value indicates the frequency interval of the beacon. A
beacon is a packet broadcast by the Cable Gateway to keep
the network synchronized. A beacon includes the wireless
LAN service area, the IP address, the Broadcast destination
addresses, a time stamp, Delivery Traffic Indicator Maps,
and the Traffic Indicator Message (TIM).
Figure 5-8
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5.
I can’t access the Internet from the Cable Gateway.
• Check if both ends of the network cable and power adapter are properly
connected. Check if the status LEDs on the front panel are functioning
properly.
If using Windows 95, 98 or Me, check the TCP/IP setup on the client side.
Run
winipcfg
by clicking on the
Start
button, selecting
Run
, and typing
winipcfg
in the Run field. Press
Enter
.
The PC should have an IP address
of 192.168.0.xxx (“xxx” is from 2 to 254.). The Subnet Mask is
255.255.255.0; the default gateway IP should be the Cable Gateway’s IP
Address, and check that the DNS is correct.
• Check the same setup values in the Cable Gateway’s Summary page.
6.
When I enter a URL or IP address, I get a time out error.
• Check to see if your other PCs work. If they do, verify that your PC’s IP
settings are correct (IP address, Subnet Mask, Default Gateway, and
DNS)
If the PCs are configured correctly, but still not working, check the Cable
Gateway. Make sure that it is connected and ON. Connect to it and check
its settings. (If you cannot connect to it, check the LAN and power con-
nections.)
If the Cable Gateway is configured correctly, check your Internet connec-
tion to see that it is working correctly.
Manually configure the TCP/IP with a DNS address provided by your ISP.
What is the maximum number of IP addresses that the Cable Gateway will sup-
port?
The Cable Gateway will support up to 253 IP addresses.
Does the Cable Gateway support IPSec Pass-Through?
Yes, it is a feature built
into the Cable Gateway.
Does the Cable Gateway support IPX or AppleTalk?
No. TCP/IP is the only proto-
col standard for the Internet and has become the global standard for commu-
nications. IPX, a NetWare communications protocol used only to route mes-
sages from one node to another, and AppleTalk, a communications protocol
used on Apple and Macintosh networks, can be used for LAN to LAN con-
nections, but those protocols cannot connect from WAN to LAN.
47
Cable Gateway
Instant Broadband
®
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46
Frequently Asked Questions
Appendix A: Troubleshooting
This section provides possible solutions to problems regarding the Cable
Gateway’s installation and operation. If your situation is described here, the
problem should be solved by applying the corresponding solution.
If you can’t
find an answer here, check the Linksys website at
www.linksys.com
.
1.
The Cable Gateway is not working.
• Verify that the Power cord and other network cables are plugged in.
Check the LAN and Cable Modem - Cable LEDs on the Cable Gateway’s
front and verify that they are lit appropriately.
• Check the settings on your PC.
• Check the Cable Gateway’s settings.
2.
I can’t connect to the Cable Gateway.
Verify that the Cable Gateway is properly installed; LAN connections are
OK, and it is powered ON.
• Make sure that your PC and the Cable Gateway are on the same network
segment. If you are not sure, initiate the DHCP function, and let the PC
get the IP address automatically.
Make sure that your PC is using an IP address within the default range of
192.168.0.2 to 192.168.0.254 and thus compatible with the Cable
Gateway default IP Address of 192.168.0.1
Also, the Subnet Mask should be set to 255.255.255.0 to match the Cable
Gateway. For the Cable Gateway, you can check these settings by using
Control Panel-Network to check the Properties for the TCP/IP protocol.
3.
The Diag LED stays lit when it shouldn’t.
The Diag LED lights up when the device is first powered up. The system
will boot up itself and check for proper operation. After finishing the
checking procedure, the LED turns off to show the system is working
fine. If the LED remains lit after this time, the device is not working prop-
erly. Contact your cable provider if this problem persists.
4.
The Cable Link LED will not go solid.
• Verify that the coaxial cable is firmly plugged into the Cable Gateway’s
cable port, with the other end plugged directly into the Cable wall jack.
• Verify that your Cable account is active.
Common Problems and Solutions
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How do I get
Half-Life:Team Fortress
to work with the Cable Gateway?
The default
client port for Half-Life is 27005.
The computers on your LAN need to have
“+clientport 2700x” added to the HL shortcut command line; the x would be
6, 7, 8, and on up. This lets multiple computers connect to the same server.
One problem:
Version 1.0.1.6 won’t let multiple computers with the same CD
key connect at the same time, even if on the same LAN (not a problem with
1.0.1.3).
As far as hosting games, the HL server does not need to be in the
DMZ. Just forward port 27015 to the local IP address of the server computer.
The web page hangs; downloads are corrupt, or nothing but junk characters are
being displayed on the screen. What do I need to do?
Force your Ethernet
adapter to 10Mbps or half duplex mode, and turn off the “Auto-negotiate”
feature of your Ethernet adapter as a temporary measure. (Please look at the
Network Control Panel in your Ethernet adapter’s Advanced Properties tab.)
Make sure that your proxy setting is disabled in the browser. Check our web-
site at
www.linksys.com
for more information.
If all else fails in the installation, what can I do?
Reset the Cable Gateway by
holding down the reset button until the Diag LED fully turns on and off.
Will the Cable Gateway function in a Macintosh environment?
Yes, but the Cable
Gateway’s setup pages are accessible only through Internet Explorer v4.0 or
Netscape Navigator v4.0 or higher for Macintosh. NOTE: Linksys does not
provide technical support for Macintosh computers.
With which type of firewall is the Cable Gateway equipped?
The Cable Gateway
uses NAT and TCP/IP port inspections. It also has SPI (Stateful Packet
Inspection).
I am not able to access the Cable Gateway’s web configuration screen.
What can
I do?
You may have to remove the proxy settings on your Internet browser,
e.g., Netscape Navigator or Internet Explorer.
Or remove the dial-up settings
on your browser.
Check with your browser documentation.
What is DMZ?
Demilitarized Zone (DMZ) allows one IP address (computer) to
be exposed to the Internet.
Some applications require multiple TCP/IP ports
to be open.
It is recommended that you set your computer with a static IP if
you want to use DMZ.
If DMZ is used, does the exposed user share the public IP with the Cable Gateway?
No.
What is
Network Address Translation
and what is it used for?
Network Address
Translation (NAT) translates multiple IP addresses on the private LAN to one
public address that is sent out to the Internet. This adds a level of security
since the address of a PC connected to the private LAN is never transmitted
on the Internet. Furthermore, NAT allows the Cable Gateway to be used with
low cost Internet accounts, when only one TCP/IP address is provided by the
ISP. The user may have many private addresses behind this single address pro-
vided by the ISP.
Does the Cable Gateway support any operating system other than Windows 95, 98,
Me, NT, 2000, or XP?
Yes, but Linksys does not, at this time, provide technical
support for setup, configuration or troubleshooting of any non-Windows
operating systems. USB features are only supported by Windows 98, Me,
2000, and XP.
Does the Cable Gateway support ICQ send file?
Yes, with the following fix: click
ICQ menu -> preference -> connections tab->
, and check
I am behind a
firewall or proxy
. Then set the firewall time-out to
80
seconds in the firewall
setting. The Internet user can then send a file to a user behind the Cable
Gateway.
How do I get KaZaA to work with the Cable Gateway?
KaZaA
is fully compatible
with the Cable Gateway, but you must make sure that, during installation, you
select “no idea” when asked about your firewall selection.
Set your proxy set-
tings to “No Proxy Server” in your
File>Preferences.
I
set up an Unreal Tournament Server, but others on the LAN cannot join. What do
I need to do?
If you have a dedicated Unreal Tournament server running, you
need to create a static IP for each of the LAN computers and forward ports
7777, 7778, 7779, 7780, 7781, and 27900 to the IP address of the server. You
can also use a port forwarding range of 7777 ~ 27900. If you want to use the
UT Server Admin, forward another port (8080 usually works well but is used
for remote admin. You may have to disable this.), and then in the
[UWeb.WebServer] section of the server.ini file, set the ListenPort to 8080 (to
match the mapped port above) and ServerName to the IP assigned to the
Cable Gateway from your ISP.
Can multiple gamers on the LAN get on one game server and play simultaneously
with just one public IP address?
It depends on which network game or what
kind of game server you are using.
For example, Unreal Tournament supports
multi-login with one public IP.
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Appendix B:Configuring Wireless
Security in Windows XP
An acronym for Wired Equivalent Privacy, WEP is an encryption scheme used
to protect your wireless data communications.
WEP uses a combination of 64-
bit or 128-bit keys to provide access control to your network and encryption
security for every data transmission.
To decode a data transmission, each point
in a network must use an identical 64-bit or 128-bit key.
Higher encryption lev-
els mean higher levels of security, but due to the complexity of the encryption,
they may mean decreased network performance.
You may also have heard the term “40-bit” used in conjunction with WEP
Encryption.
This is simply another term for 64-bit WEP encryption.
This level
of WEP encryption has been called 40-bit because it uses a 40-bit secret key
along with a 24-bit Initialization Vector (40 + 24 = 64).
Wireless vendors may
use either name.
Linksys uses the term “64-bit” when referring to this level of
encryption.
If possible, make sure your wireless network is functioning before attempting
to configure WEP.
A 128-bit WEP encrypted wireless network will NOT communicate with a 64-
bit WEP encrypted wireless network.
Therefore, make sure that all of your
wireless devices are using the same encryption level.
All wireless devices com-
plying with the 802.11b standard will support 64-bit WEP.
Configure WEP in
the Wireless Setup section
of “Chapter 5: Using the
Gateway’s Web-based Utility.” Go to
Features Setup
tab.
Click on
Wireless
,
then
Setup
. Use the WEP Key in the Key 1 field to configure WEP in Windows
XP.
Note:
WEP Encryption is an additional data security measure and
not essential for Gateway operation.
Does the Cable Gateway pass PPTP packets or actively route PPTP sessions?
The
Cable Gateway allows PPTP packets to pass through.
Is the Cable Gateway cross-platform compatible?
Any platform that supports
Ethernet and TCP/IP is compatible with the Cable Gateway.
How many ports can be simultaneously forwarded?
Theoretically, the Cable
Gateway can establish 520 sessions at the same time, but you can only for-
ward 10 ranges of ports.
Does the Cable Gateway replace a modem?
Is there a cable modem in the Cable
Gateway?
Yes. The Cable Gateway has an integrated cable modem, so this
product will replace your current cable modem.
What are the Cable Gateway’s advanced features?
The Cable Gateway’s
advanced features include Filters, Forwarding, and DMZ host.
How do I get mIRC to work with the Cable Gateway?
Set port forwarding to 113
for the computer on which you are using mIRC.
If you are experiencing dif-
ficulty after setting the port forwarding, try changing the Direct Client-to-
Client (DCC) settings to a range from 1024 to 1030 on the DCC option and
Forwarding page of the Web-based Setup Utility.
If your questions are not addressed here, refer to the contact information
on the last page of this manual, or online at
support.linksys.com
.
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2.
In the “Control Panel” window, click the
Network and Internet
Connections
icon.
3.
Click on the
Network Connections
icon.
4.
The “Network Connections” window will appear.
Under LAN or High-
Speed Internet you will see all Network cards that are installed and operat-
ing in your computer. Double-click the
Wireless Network Connection
icon associated with your wireless adapter.
If the “Wireless Network Connection Status” window appears, continue to
the next step.
53
Cable Gateway
Instant Broadband
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Series
The following steps will help you enable WEP and enter the encryption key
manually for your wireless PC cards, in order to enable your Windows XP sys-
tem to communicate with the Gateway wirelessly.
These steps assume that you are running Windows XP in the default mode.
Be sure you have the WEP Key generated in the Gateway, shown in the Key 1
field.
1.
Click the
Start
button and go to the
Control Panel
.
52
Figure B-2
Figure B-3
Figure B-1
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