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4.9.7
System Log
The section is to view the system log. Click the "Refresh" button to
update the log. Click the "Clear" button to clear all information. The log
will automatically clear once it reaches 150 different entries.
5.
FAQs
This section provides solutions to problems that may occur when
installing and operating the device.
1. Q: I cannot access the device management interface. What should I do?
Make sure the System LED on the device front panel is on.
Make sure all cables are correctly connected and the
corresponding LAN LED on the device is on.
Verify that your PC's TCP/IP settings are configured correctly. If you
select the "Use the following IP address" option, set your PC's IP
address to any IP address between 10.10.10.2 - 10.10.10.254. You
can also select the "Obtain an IP address automatically" option.
Delete your browser cache and cookies or try using a different
browser. Make sure you enter 10.10.10.252 in the address bar.
Press the WPS/RST button for about 7 seconds to restore your
device to factory default settings. Then log into your device
again.
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39
2. Q: I changed the login password and unfortunately forgot it. What
should I do?
Press the WPS/RST button for about 7 seconds to restore your device
to factory default settings.
3. Q: My computer shows an IP address conflict error after connecting to
the device. What should I do?
Make sure there are no other DHCP servers on your LAN or that no
DHCP servers are disabled.
Make sure the device LAN IP address is not used by other devices
on your LAN. The device default LAN IP address is 10.10.10.252.
Make sure that the statically assigned IP addresses of the PCs on
LAN are not used by other PCs.
4. Q: I have problems connecting to the Internet/Secure websites do
not open or only display part of a web page. What should I do?
This problem mainly happens to users who use PPPoE or Dynamic IP
Internet connection types. You need to change the MTU size. Try
changing the MTU to 1450 or 1400. If this does not help, gradually
reduce the MTU from the maximum value until the problem
disappears.
6.
Warranty
HooToo products are covered by a 12 month limited warranty from the
date of its original purchase. If any problems occur, please contact our
support team.
We can only provide after sales service for products that are sold by
HooToo or HooToo authorized retailers and distributors. If you have
purchased your unit from a different place, please contact your
seller for return and warranty issues
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NORTH AMERICA
E-mail :
Tel : 1-888-456-8468
Tech Support: 408-627-7503
(Monday-Friday: 9:00 – 17:00 PST)
Address: 46724 Lakeview Blvd, Fremont, CA 94538
EUROPE
E-mail:
EU Importer: ZBT International Trading GmbH, Lederstr 21a,
22525 Hamburg, Deutschland
ASIA PACIFIC
E-mail: [email protected] (JP)
www.hootoo.com
FCC Compliance
This device complies with Part 15 of the FCC Rules. Operation is subject
to the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must withstand any interference
received, including interference that may cause undesired operation.

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