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X P LO R N E T
H U B
U S E R G U I D E
Safety Precautions
Before connecting your Xplornet Hub, please read the following safety
precautions:
• Always use the power adapter that came with the device.
• Do not put anything on top of the unit.
• Keep the Xplornet Hub dry, clean and well-ventilated.
• Use a soft, dry cloth to clean the device – do not use liquid or spray to
clean it.
• Keep the air vent clean and clear of debris and keep all liquid away from
the device’s surface. Should anything fall into the Xplornet Hub through
the air vent, it could result in fire or damage to the device.
• To avoid injury, do not open the Xplornet Hub. Tampering with the
device could void your warranty.
2
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X P LO R N E T
H U B
U S E R G U I D E
Xplornet Hub
AC Power Adapter
Two (2) RJ-45 network cables
RJ-11 telephone cable
3
In the Box
You will find the following items included:
If any parts are missing, please contact
Xplornet Support
:
By Email:
By Phone:
1-866-841-6001
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X P LO R N E T
H U B
U S E R G U I D E
4
Indicators
The following indicators are arranged across the top of the Xplornet Hub.
WLAN refers to the wireless local area network, also known as WiFi. The WiFi
function is available only when this service is activated.
WPS refers to the Wi-Fi Protected Setup™, a feature that lets you easily
connect WPS-supported client devices (such as wireless printers) to your router
wirelessly.
Indicator
Color
Status
Description
Power
OFF
The device is powered OFF
Green
ON
The device is powered ON
WAN
OFF
There is no connection to the modem
Green
Flashing
Data is being passed to or from the modem
ON
The connection to the modem is ok
Internet
OFF
There is no connection to the Internet
Green
Flashing
Data is being passed to or from the Internet
ON
The connection to the Internet is ok
LAN1 - LAN4
OFF
There is no connection on this Ethernet port
Green
Flashing
Data is being passed to this Ethernet port
ON
There is a working connection in this Ethernet port
WLAN
OFF
WiFi is turned off
Green
Flashing
Data is being passed across WiFi
ON
WiFi is turned on
WPS
OFF
WPS is not actively connecting a device
Green
Flashing
WPS is connecting to a wireless device
ON
(Lasts for 5 minutes) A connection has been made
using WPS
Phone
OFF
There is no phone connected, or the phone is not
registered with the phone service
Green
Flashing
Voice data is being passed to or from the phone
service
ON
The connection to the phone service is ok
USB1
OFF
USB port is disabled or USB device is not connected
Green
Flashing
Date is transmitting through USB port
ON
USB device is connected and available
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X P LO R N E T
H U B
U S E R G U I D E
5
Ports and Buttons
Power plug, on/off switch and cable attachment ports are located on the back
of the Xplornet Hub.
Buttons
Description
ON/OFF
Power button
WPS
Used to establish secure connection to a new device
WLAN
This button is not used
Reset
Reset button, not to be used unless advised by Xplornet
representative. This button is used to restore the factory
default settings when pressed for more than 5 seconds in
power-ON state
Ports
Description
Power
Power jack, 12 volt DC
LAN1
-
LAN4
RJ-45 LAN network ports, connected to the local network
through the RJ-45 network cable
Phone
RJ-11 port, connected to the phone through the telephone
line
WAN
Uplink Ethernet interface
USB1
USB HOST port, not to be used unless advised by Xplornet
representative. This port is used for the USB storage device
connection
USB2
This port is not used
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X P LO R N E T
H U B
U S E R G U I D E
6
Connecting Your Xplornet Hub
The Xplornet Hub is your main connection point for your Xplornet Internet
service. Devices inside the home are then attached to the Xplornet Hub. These
steps will guide you in the setup of the Xplornet Hub.
The Xplornet Hub should be the only device directly attached to the
Xplornet service modem and should not be connected to a LAN port of
any WiFi router that you may already be using at your location.
COMPLETE SETUP:
1 2 3 4 5 6
7
8
9
1
USB interface
2
On/Off button
3
Reset button
4
Power port
5
WPS button
6
WLAN button
7
LAN interface
8
WAN interface
9
Phone interface
Modem
Computer
USB
AC
Power
Adapter
Phone

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