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Page 86 / 104 Scroll up to view Page 81 - 85
¸³
FR-300RTR User Manual
Sect±on µ - Connect±ng to a W±reless Network
From the
Basic
>
Wizard
screen, click
Add.Wireless.Device.
with.WPS
.
Add Wireless Device with WPS Wizard
PIN:
Select this option to use PIN method. In order to use this
method you must know the wireless client’s 8 digit PIN and
click
Connect
.
PBC:.
Select this option to use PBC (Push Button) method to
add a wireless client. Click
Connect
.
Select
Auto
to add a wireless client using WPS (Wi-Fi Protected
Setup). Once you select
Auto.
and click
.Connect
, you will have
a 120 second time limit to apply the settings to your wireless
client(s) and successfully establish a connection.
If you select
Manual
, a settings summary screen will appear.
Write down the security key and enter this on your wireless
clients.
Page 87 / 104
¸3
FR-300RTR User Manual
Sect±on ¶ - Troubleshoot±ng
Troubleshooting
This chapter provides solutions to problems that can occur during the installation and operation of the FR-300RTR.
Read the following descriptions if you are having problems.
(The examples below are illustrated in Windows
®
XP.
If you
have a different operating system, the screen shots on your computer will look similar to the following examples.)
1±.Why.can’t.I.access.the.web-based.configuration.utility?
When entering the IP address of the Fry’s router (192.168.0.1 for example), you are not connecting to a website on
the Internet or have to be connected to the Internet. The device has the utility built-in to a ROM chip in the device itself.
Your computer must be on the same IP subnet to connect to the web-based utility.
• Make sure you have an updated Java-enabled web browser. We recommend the following:
• Internet Explorer 6.0 or higher
• Netscape 8 or higher
• Mozilla 1.7.12 (5.0) or higher
• Opera 8.5 or higher
• Safari 1.2 or higher (with Java 1.3.1 or higher)
• Camino 0.8.4 or higher
• Firefox 1.5 or higher
• Verify physical connectivity by checking for solid link lights on the device. If you do not get a solid link light, try using
a different cable or connect to a different port on the device if possible. If the computer is turned off, the link light may
not be on.
• Disable any Internet security software running on the computer. Software firewalls such as Zone Alarm, Black Ice,
Sygate, Norton Personal Firewall, and Windows
®
XP firewall may block access to the configuration pages. Check the
help files included with your firewall software for more information on disabling or configuring it.
Page 88 / 104
¸´
FR-300RTR User Manual
Sect±on ¶ - Troubleshoot±ng
• Configure your Internet settings:
• Go to
Start
>
Settings
>
Control.Panel
. Double-click the
Internet.Options
Icon. From the
Security
tab,
click the button to restore the settings to their defaults.
• Click the
Connection
tab and set the dial-up option to Never Dial a Connection. Click the LAN Settings
button. Make sure nothing is checked. Click
OK
.
• Go to the
Advanced
tab and click the button to restore these settings to their defaults. Click
OK
three
times.
• Close your web browser (if open) and open it.
• Access the web management. Open your web browser and enter the IP address of your Fry’s router in the address
bar. This should open the login page for your the web management.
• If you still cannot access the configuration, unplug the power to the router for 10 seconds and plug back in. Wait
about 30 seconds and try accessing the configuration. If you have multiple computers, try connecting using a different
computer.
2±.What.can.I.do.if.I.forgot.my.password?
If you forgot your password, you must reset your router. Unfortunately this process will change all your settings back
to the factory defaults.
To reset the router, locate the reset button (hole) on the rear panel of the unit. With the router powered on, use a
paperclip to hold the button down for 10 seconds. Release the button and the router will go through its reboot process.
Wait about 30 seconds to access the router. The default IP address is 192.168.0.1. When logging in, the username is
admin
and leave the password box empty.
Page 89 / 104
¸µ
FR-300RTR User Manual
Sect±on ¶ - Troubleshoot±ng
3±.Why.can’t.I.connect.to.certain.sites.or.send.and.receive.e-mails.when.connecting.through.my.router?.
If you are having a problem sending or receiving e-mail, or connecting to secure sites such as eBay, banking sites, and
Hotmail, we suggest lowering the MTU in increments of ten (Ex. 1492, 1482, 1472, etc).
Note:.AOL.DSL+.users.must.use.MTU.of.1400±.
To find the proper MTU Size, you’ll have to do a special ping of the destination you’re trying to go to. A destination could
be another computer, or a URL.
• Click on
Start
and then click
Run
.
• Windows
®
95, 98, and Me users type in
command
(Windows
®
NT, 2000, and XP users type in
cmd
) and
press
Enter.
(or click
OK
).
• Once the window opens, you’ll need to do a special ping. Use the following syntax:
. ping.[url].[-f].[-l].[MTU.value]
Example:
ping.yahoo±com.-f.-l.1472
Page 90 / 104
¸¶
FR-300RTR User Manual
Sect±on ¶ - Troubleshoot±ng
You should start at 1472 and work your way down by 10 each time. Once you get a reply, go up by 2 until you get a
fragmented packet. Take that value and add 28 to the value to account for the various TCP/IP headers. For example,
lets say that 1452 was the proper value, the actual MTU size would be 1480, which is the optimum for the network
we’re working with (1452+28=1480).
Once you find your MTU, you can now configure your router with the proper MTU size.
To change the MTU rate on your router follow the steps below:
• Open your browser, enter the IP address of your router (192.168.0.1) and click
OK
.
• Enter your username (admin) and password (blank by default). Click
OK
to enter the web configuration
page for the device.
• Click on
Setup
and then click
Manual.Configure
.
• To change the MTU enter the number in the MTU field and click
Save.Settings
to save your settings.
• Test your e-mail. If changing the MTU does not resolve the problem, continue changing the MTU in
increments of ten.

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