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16
ONLINE PROTECTION
ONLINE
PROTECTION
Stay protected online with EE and McAfee with our exclusive
12-month free offer
At EE we believe it’s important to help our customers and their
families stay safe when they’re online, whether it’s browsing
the internet, emailing, shopping or banking. This means
providing protection from viruses but also providing education
and tools to help parents and children understand and address
the risks so they can stay safe.
Want to know more about the software and its features?
You can find all the detailed product information on ee.co.uk
Ready to download and get your free 12-month anti-virus and
family protection?
Just follow the links on ee.co.uk/broadband. You will be able to
download your software and install it on up to 5 devices.
We’ve partnered with McAfee to offer you their latest
anti-virus software which also includes a fully featured
Family Protection module.
If you are a Broadband customer
you can have it for free for 12 months, irrespective of how
long you’ve been with us or which plan you are on.
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YOUR BRIGHT BOX 2 WIRELESS ROUTER
17
UPDATE SETTINGS FOR YOUR BRIGHT BOX
WIRELESS ROUTER FROM THE ADMIN PAGES:
1
Type
into a browser’s
address bar and click ‘Go’.
2
Enter the ‘router login’ username and password
- you’ll find these printed on your ‘KEEP MEE’ card and on the
back of the router.
3
Click ‘login’.
BROADBAND USERNAME AND PASSWORD
1
Go to the basic set-up tab.
2
From broadband settings enter your ‘broadband username’
and ‘broadband password’ - you chose these when you first
registered, they are printed on your ‘KEEP MEE’ card.
3
Click ‘save settings’.
WIRELESS SETTINGS
To update wireless settings, go to the ‘basic set-up’ tab and
then select ‘wireless settings’. From here, you can change your
wireless network name, wireless password and channel.
ADVANCED USERS
If you want more control over your router,
go to the ‘advanced set-up’ tab.
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18
DID YOU KNOW?
DID YOU KNOW?
Intelligent wireless
Improves your wireless broadband signal in the home.
Computers, TV’s and all your lovely gizmos give off signals that
can affect your wireless connection. It’s a good thing that your
router is all set up to help you avoid these signals and give you
better performance.
To improve your wireless signal at home, press the
‘intelligent wireless’ button on the top of the router.
All your devices will be moved automatically.
Your username and password can be found
on your ‘KEEP MEE’ card. Don’t forget to
put it somewhere safe.
Intelligent
wireless
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SUPPORT
19
SUPPORT
We hope you like your new Bright Box 2 Wireless Router. This
guide should have you all set for EE Broadband. If you’re still
having problems then give us a call and we’ll give you a hand.
GO ONLINE
my.ee.co.uk
ee.co.uk/
brightbox
ee.co.uk/
help
ee.co.uk/
education
ee.co.uk/
safety
OR CALL US ON
0844 873 8586*
Opening hours are 7am-11pm, 7 days a week.
BUSINESS CUSTOMER?
Call us on 0800 079 0147**
As a business customer you have access to our dedicated
Business Customer Services team 24 hours a day, every day.
*
Calls from an EE Home Phone are free. Calls from a BT landline cost 5.1p a minute.
** Calls to this number are free from an EE or BT landline.
Calls from mobiles and other networks may vary. Calls may be monitored and
recorded for training purposes. Prices correct as of April 2013.
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