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5.3 Pinging the Router from Your Computer
The default gateway IP address of the router is
192.168.1.1. For some reason, you might
need to use “ping” command to check the link status of the router.
The most important
thing is that the computer will receive a reply from
192.168.1.1.
If not, please check the
IP address of your computer. We suggest you setting the network connection as
get IP
automatically
. (Please refer to the section 5.2)
Please follow the steps below to ping the router correctly.
For Windows
1.
Open the
Command
Prompt window (from
Start menu> Run
).
2.
Type
command
(for Windows 95/98/ME) or
cmd
(for Windows NT/ 2000/XP/Vista).
The DOS command dialog will appear.
3.
Type ping
192.168.1.1 and press [Enter]. If the link is OK, the line of
“Reply from
192.168.1.1:bytes=32 time<1ms TTL=255”
will appear.
4.
If the line does not appear, please check the IP address setting of your computer.
For Mac OS (Terminal)
1.
Double click on the current used Mac OS on the desktop.
2.
Open the
Application
folder and get into
Utilities
.
3.
Double click
Terminal
. The Terminal window will appear.
4.
Type
and press [Enter]. If the link is OK, the line of
“64 bytes from
192.168.1.1: icmp_seq=0 ttl=255 time=xxxx ms
” will appear.
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5.4 Checking If the ISP Settings are OK or Not
Click
WAN>>
Internet Access
and then check whether the ISP settings are set correctly.
Click
Details Page
of WAN1/WAN2
to review the settings that you configured previously.
5.5 Backing to Factory Default Setting If Necessary
Sometimes, a wrong connection can be improved by returning to the default settings. Try to
reset the router by software or hardware.
Warning:
After pressing
factory default setting
, you will loose all settings you did
before. Make sure you have recorded all useful settings before you pressing. The
password of factory default is null.
Software Reset
You can reset the router to factory default via Web page.
Go to
System Maintenance
and
choose
Reboot System
on the web page. The following
screen will appear. Choose
Using factory default configuration
and click
OK
. After few
seconds, the router will return all the settings to the factory settings.
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Hardware Reset
While the router is running (ACT LED blinking), press the
Factory Reset
button and hold
for more than 5 seconds. When you see the
ACT
LED blinks rapidly, please release the
button. Then, the router will restart with the default configuration.
After restore the factory default setting, you can configure the settings for the router again to
fit your personal request.
5.6 Contacting Your Dealer
If the router still cannot work correctly after trying many efforts, please contact your dealer
for further help right away. For any questions, please feel free to send e-mail to
19216811.live