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igor2930 Series User’s Guide
283
8.
When you see the following page, please type in the account and password (that you just
created) in the fields of
UserName
and
Password
. Then type the code in the box of
Auth Code according to the value displayed on the right side of it.
Now, click
Login
. Your account has been activated. You can access into MyVigor server to
activate the service (e.g., WCF) that you want.
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5
T
T
r
r
o
o
u
u
b
b
l
l
e
e
S
S
h
h
o
o
o
o
t
t
i
i
n
n
g
g
This section will guide you to solve abnormal situations if you cannot access into the Internet
after installing the router and finishing the web configuration. Please follow sections below
to check your basic installation status stage by stage.
z
Checking if the hardware status is OK or not.
z
Checking if the network connection settings on your computer are OK or not.
z
Pinging the router from your computer.
z
Checking if the ISP settings are OK or not.
z
Backing to factory default setting if necessary.
If all above stages are done and the router still cannot run normally, it is the time for you to
contact your dealer for advanced help.
5.1 Checking If the Hardware Status Is OK or Not
Follow the steps below to verify the hardware status.
1.
Check the power line and WLAN/LAN cable connections.
Refer to “
2.1 Hardware Installation”
for details.
2.
Turn on the router. Make sure the
ACT LED
blink once per second and the
correspondent
LAN LED
is bright.
3.
If not, it means that there is something wrong with the hardware status. Simply back to
“2.1 Hardware Installation”
to execute the hardware installation again. And then, try
again.
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5.2 Checking If the Network Connection Settings on Your
Computer Is OK or Not
Sometimes the link failure occurs due to the wrong network connection settings. After trying
the above section, if the link is stilled failed, please do the steps listed below to make sure
the network connection settings is OK.
For Windows
±
The example is based on Windows XP. As to the examples for other operation
systems, please refer to the similar steps or find support notes in
www.draytek.com
.
1.
Go to
Control Panel
and then double-click on
Network Connections
.
2.
Right-click on
Local Area Connection
and click on
Properties
.
3.
Select
Internet Protocol (TCP/IP)
and then click
Properties
.
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4.
Select
Obtain an IP address automatically
and
Obtain DNS server address
automatically
.
For Mac OS
1.
Double click on the current used Mac OS on the desktop.
2.
Open the
Application
folder and get into
Network
.
3.
On the
Network
screen, select
Using DHCP
from the drop down list of Configure
IPv4.

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