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131
D-Link DIR-860L User Manual
Section 5 - Connecting to a Wireless Network
It is recommended to enable WPA on your wireless router or access point before configuring your wireless adapter. If you are
joining an existing network, you will need to know the WPA key being used.
2. Highlight the wireless network (SSID) you would like to
connect to and click
Connect
.
1.
Open the Windows® XP Wireless Utility by right-clicking on the
wireless computer icon in your system tray (lower-right corner
of screen). Select
View Available Wireless Networks
.
WPA/WPA2
Page 137 / 173
132
D-Link DIR-860L User Manual
Section 5 - Connecting to a Wireless Network
3. The
Wireless Network Connection
box will appear. Enter the WPA-PSK
passphrase and click
Connect
.
It may take 20-30 seconds to connect to the wireless network. If the
connection fails, please verify that the WPA-PSK settings are correct. The
WPA-PSK passphrase must be exactly the same as on the wireless router.
Page 138 / 173
133
D-Link DIR-860L User Manual
Section 6 - Troubleshooting
Troubleshooting
This chapter provides solutions to problems that can occur during the installation and operation of the DIR-860L. Read the
following descriptions if you are having problems. The examples below are illustrated in Windows® XP.
If you have a different
operating system, the screenshots on your computer will look similar to the following examples.
1. Why can’t I access the web-based configuration utility?
When entering the IP address of the D-Link router (192.168.0.1 for example), you are not connecting to a website nor do you
have to be connected to the Internet. The device has the utility built-in to a ROM chip in the device itself. Your computer must
be on the same IP subnet to connect to the web-based utility.
• Make sure you have an updated Java-enabled web browser. We recommend the following:
- Microsoft Internet Explorer® 7 and higher
- Mozilla Firefox 3.5 and higher
- Google™ Chrome 8 and higher
- Apple Safari 4 and higher
• Verify physical connectivity by checking for solid link lights on the device. If you do not get a solid link light, try using a
different cable or connect to a different port on the device if possible. If the computer is turned off, the link light may not be
on.
• Disable any Internet security software running on the computer. Software firewalls such as Zone Alarm, Black Ice, Sygate,
Norton Personal Firewall, and Windows
®
XP firewall may block access to the configuration pages. Check the help files included
with your firewall software for more information on disabling or configuring it.
Page 139 / 173
134
D-Link DIR-860L User Manual
Section 6 - Troubleshooting
Reset Router/Forgot Pa
sword
• Configure your Internet settings:
• Go to
Start
>
Settings
>
Control Panel
. Double-click the
Internet Options
Icon. From the
Security
tab, click
the button to restore the settings to their defaults.
• Click the
Connection
tab and set the dial-up option to Never Dial a Connection. Click the LAN Settings button.
Make sure nothing is checked. Click
OK
.
• Go to the
Advanced
tab and click the button to restore these settings to their defaults. Click
OK
three times.
• Close your web browser (if open) and open it.
•
Access the web management. Open your web browser and enter the IP address of your D-Link router in the address bar. This
should open the login page for your web management.
• If you still cannot access the configuration, unplug the power to the router for 10 seconds and plug back in. Wait about 30
seconds and try accessing the configuration. If you have multiple computers, try connecting using a different computer.
2. What can I do if I forgot my password?
If you forgot your password, you must reset your router. Unfortunately this process will
change all your settings back to the factory defaults.
To reset the router, locate the reset button (hole) on the bottom of the unit. With the
router powered on, use a paperclip to hold the button down for 10 seconds. Release the
button and the router will go through its reboot process. Wait about 30 seconds to access
the router. To re-configure the router, refer to page 13.
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135
D-Link DIR-860L User Manual
Section 6 - Troubleshooting
3. Why can’t I connect to certain sites or send and receive e-mails when connecting through my router?
If you are having a problem sending or receiving e-mail, or connecting to secure sites such as eBay, banking sites, and Hotmail,
we suggest lowering the MTU in increments of ten (Ex. 1492, 1482, 1472, etc).
To find the proper MTU Size, you’ll have to do a special ping of the destination you’re trying to go to. A destination could be
another computer, or a URL.
• Click on
Start
and then click
Run
.
• Windows® 95, 98, and Me users type in
command
(Windows® NT, 2000, XP, Vista®, and 7 users type in
cmd
) and
press
Enter
(or click
OK
).
• Once the window opens, you’ll need to do a special ping. Use the following syntax:
ping [url] [-f] [-l] [MTU value]
Example:
ping yahoo.com -f -l 1472

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