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Page 91 / 103 Scroll up to view Page 86 - 90
87
D-Link DIR-842 User Manual
Section 5 - Troubleshooting
• Configure your Internet settings:
• Go to
Start
>
Settings
>
Control Panel
. Double-click the
Internet Options
Icon. From the
Security
tab, click
the button to restore the settings to their defaults.
• Click the
Connection
tab and set the dial-up option to Never Dial a Connection. Click the LAN Settings button.
Make sure nothing is checked. Click
OK
.
• Go to the
Advanced
tab and click the button to restore these settings to their defaults. Click
OK
three times.
• Close your web browser (if open) and open it.
•
Access the web management. Open your web browser and enter the IP address of your D-Link router in the address bar. This
should open the login page for your web management.
• If you still cannot access the configuration, unplug the power to the router for 10 seconds and plug back in. Wait about 30
seconds and try accessing the configuration. If you have multiple computers, try connecting using a different computer.
2. What can I do if I forgot my password?
If you forgot your password, you must reset your router. Unfortunately this process will change all your settings back to the
factory defaults.
To reset the router, locate the reset button (hole) on the rear panel of the unit. With the router powered on, use a paperclip
to hold the button down for 10 seconds. Release the button and the router will go through its reboot process. Wait about 30
seconds to access the router. The default IP address is 192.168.0.1. When logging in, the username is
admin
and leave the
password box empty.
Page 92 / 103
88
D-Link DIR-842 User Manual
Section 5 - Troubleshooting
3. Why can’t I connect to certain sites or send and receive emails when connecting through my router?
If you are having a problem sending or receiving email, or connecting to secure sites such as eBay, banking sites, and Hotmail,
we suggest lowering the MTU in increments of ten (Ex. 1492, 1482, 1472, etc).
To find the proper MTU Size, you’ll have to do a special ping of the destination you’re trying to go to. A destination could be
another computer, or a URL.
• Click on
Start
and then click
Run
.
• Windows® 95, 98, and Me users type in
command
(Windows® NT, 2000, XP, Vista®, and 7 users type in
cmd
) and
press
Enter
(or click
OK
).
• Once the window opens, you’ll need to do a special ping. Use the following syntax:
ping [url] [-f] [-l] [MTU value]
Example:
ping yahoo.com -f -l 1472
Page 93 / 103
89
D-Link DIR-842 User Manual
Section 5 - Troubleshooting
You should start at 1472 and work your way down by 10 each time. Once you get a reply, go up by 2 until you get a fragmented
packet. Take that value and add 28 to the value to account for the various TCP/IP headers. For example, lets say that 1452 was the
proper value, the actual MTU size would be 1480, which is the optimum for the network we’re working with (1452+28=1480).
Once you find your MTU, you can now configure your router with the proper MTU size.
To change the MTU rate on your router follow the steps below:
• Open your browser, enter the IP address of your router (192.168.0.1) and click
OK
.
• Enter your username (admin) and password (blank by default). Click
OK
to enter the web configuration page
for the device.
• Click on
Setup
and then click
Manual Configure
.
• To change the MTU enter the number in the MTU field and click
Save Settings
to save your settings.
• Test your email. If changing the MTU does not resolve the problem, continue changing the MTU in increments
of ten.
Page 94 / 103
90
D-Link DIR-842 User Manual
Appendix A - Wireless Basics
D-Link wireless products are based on industry standards to provide easy-to-use and compatible high-speed wireless
connectivity within your home, business or public access wireless networks. Strictly adhering to the IEEE standard, the D-Link
wireless family of products will allow you to securely access the data you want, when and where you want it. You will be able
to enjoy the freedom that wireless networking delivers.
A wireless local area network (WLAN) is a cellular computer network that transmits and receives data with radio signals instead of
wires. Wireless LANs are used increasingly in both home and office environments, and public areas such as airports, coffee shops
and universities. Innovative ways to utilize WLAN technology are helping people to work and communicate more efficiently.
Increased mobility and the absence of cabling and other fixed infrastructure have proven to be beneficial for many users.
Wireless users can use the same applications they use on a wired network.
Wireless adapter cards used on laptop and desktop
systems support the same protocols as Ethernet adapter cards.
Under many circumstances, it may be desirable for mobile network devices to link to a conventional Ethernet LAN in order to
use servers, printers or an Internet connection supplied through the wired LAN.
A wireless router is a device used to provide
this link.
Wireless Basics
Page 95 / 103
91
D-Link DIR-842 User Manual
Appendix A - Wireless Basics
What is Wireless?
Wireless or Wi-Fi technology is another way of connecting your computer to the network without using wires. Wi-Fi uses radio
frequency to connect wirelessly, so you have the freedom to connect computers anywhere in your home or office network.
Why D-Link Wireless
?
D-Link is the worldwide leader and award winning designer, developer, and manufacturer of networking products. D-Link
delivers the performance you need at a price you can afford. D-Link has all the products you need to build your network.
How does wireless work?
Wireless works similar to how cordless phone work, through radio signals to transmit data from one point A to point B. But
wireless technology has restrictions as to how you can access the network. You must be within the wireless network range area
to be able to connect your computer. There are two different types of wireless networks Wireless Local Area Network (WLAN),
and Wireless Personal Area Network (WPAN).
Wireless Local Area Network (WLAN)
In a wireless local area network, a device called an Access Point (AP) connects computers to the network. The access point has
a small antenna attached to it, which allows it to transmit data back and forth over radio signals. With an indoor access point
as seen in the picture, the signal can travel up to 300 feet. With an outdoor access point the signal can reach out up to 30 miles
to serve places like manufacturing plants, industrial locations, college and high school campuses, airports, golf courses, and
many other outdoor venues.

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