D-Link DIR-825v2 Router Manual PDF (Setup & Configuration Guide)

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D-Link DIR-825 User Manual

Appendix F - Warranty

Warranty

Subject to the terms and conditions set forth herein, D-Link Systems, Inc. (“D-Link”) provides this Limited Warranty:

• Only to the person or entity that originally purchased the product from D-Link or its authorized reseller or distributor, and

• Only for products purchased and delivered within the ﬁfty states of the United States, the District of Columbia, U.S. Possessions

or Protectorates, U.S. Military Installations, or addresses with an APO or FPO.

Limited.Warranty:

D-Link warrants that the hardware portion of the D-Link product described below (“Hardware”) will be free from material defects in workmanship

and materials under normal use from the date of original retail purchase of the product, for the period set forth below (“Warranty Period”), except

as otherwise stated herein.

• Hardware (excluding power supplies and fans): One (1) year

• Power supplies and fans: One (1) year

• Spare parts and spare kits: Ninety (90) days

The customer’s sole and exclusive remedy and the entire liability of D-Link and its suppliers under this Limited Warranty will be, at

D-Link’s option, to repair or replace the defective Hardware during the Warranty Period at no charge to the original owner or to refund the actual

purchase price paid. Any repair or replacement will be rendered by D-Link at an Authorized D-Link Service Oﬃce. The replacement hardware

need not be new or have an identical make, model or part. D-Link may, at its option, replace the defective Hardware or any part thereof with any

reconditioned product that D-Link reasonably determines is substantially equivalent (or superior) in all material respects to the defective Hardware.

Repaired or replacement hardware will be warranted for the remainder of the original Warranty Period or ninety (90) days, whichever is longer,

and is subject to the same limitations and exclusions. If a material defect is incapable of correction, or if D-Link determines that it is not practical

to repair or replace the defective Hardware, the actual price paid by the original purchaser for the defective Hardware will be refunded by D-Link

upon return to D-Link of the defective Hardware. All Hardware or part thereof that is replaced by D-Link, or for which the purchase price is refunded,

shall become the property of D-Link upon replacement or refund.

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Appendix F - Warranty

Limited.Software.Warranty:

D-Link warrants that the software portion of the product (“Software”) will substantially conform to D-Link’s then current functional speciﬁcations

for the Software, as set forth in the applicable documentation, from the date of original retail purchase of the Software for a period of ninety (90)

days (“Software Warranty Period”), provided that the Software is properly installed on approved hardware and operated as contemplated in its

documentation. D-Link further warrants that, during the Software Warranty Period, the magnetic media on which D-Link delivers the Software will be

free of physical defects. The customer’s sole and exclusive remedy and the entire liability of D-Link and its suppliers under this Limited Warranty will

be, at D-Link’s option, to replace the non-conforming Software (or defective media) with software that substantially conforms to D-Link’s functional

speciﬁcations for the Software or to refund the portion of the actual purchase price paid that is attributable to the Software. Except as otherwise

agreed by D-Link in writing, the replacement Software is provided only to the original licensee, and is subject to the terms and conditions of the

license granted by D-Link for the Software. Replacement Software will be warranted for the remainder of the original Warranty Period and is subject

to the same limitations and exclusions. If a material non-conformance is incapable of correction, or if D-Link determines in its sole discretion that it

is not practical to replace the non-conforming Software, the price paid by the original licensee for the non-conforming Software will be refunded by

D-Link; provided that the non-conforming Software (and all copies thereof) is ﬁrst returned to D-Link. The license granted respecting any Software

for which a refund is given automatically terminates.

Non-Applicability.of.Warranty:

The Limited Warranty provided hereunder for Hardware and Software portions of D-Link’s products will not be applied to and does not cover any

refurbished product and any product purchased through the inventory clearance or liquidation sale or other sales in which D-Link, the sellers, or

the liquidators expressly disclaim their warranty obligation pertaining to the product and in that case, the product is being sold “As-Is” without

any warranty whatsoever including, without limitation, the Limited Warranty as described herein, notwithstanding anything stated herein to the

contrary.

Submitting.A.Claim.(USA):

The customer shall return the product to the original purchase point based on its return policy. In case the return policy period has expired and

the product is within warranty, the customer shall submit a claim to D-Link as outlined below:

• The customer must submit with the product as part of the claim a written description of the Hardware defect or Software

nonconformance in suﬃcient detail to allow DLink to conﬁrm the same, along with proof of purchase of the product (such as a

copy of the dated purchase invoice for the product) if the product is not registered.

• The customer must obtain a Case ID Number from D-Link Technical Support at 1-877-453-5465, who will attempt to assist the

customer in resolving any suspected defects with the product. If the product is considered defective, the customer must obtain a

Return Material Authorization (“RMA”) number by completing the RMA form and entering the assigned Case ID Number at https://

rma.dlink.com/.

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Appendix F - Warranty

• After an RMA number is issued, the defective product must be packaged securely in the original or other suitable shipping package

to ensure that it will not be damaged in transit, and the RMA number must be prominently marked on the outside of the package.

Do not include any manuals or accessories in the shipping package. D-Link will only replace the defective portion of the product

and will not ship back any accessories.

• The customer is responsible for all in-bound shipping charges to D-Link. No Cash on Delivery (“COD”) is allowed. Products sent COD

will either be rejected by D-Link or become the property of D-Link. Products shall be fully insured by the customer and shipped

to D-Link Systems, Inc., 17595 Mt. Herrmann, Fountain Valley, CA 92708. D-Link will not be held responsible for any packages that

are lost in transit to D-Link. The repaired or replaced packages will be shipped to the customer via UPS Ground or any common

carrier selected by D-Link. Return shipping charges shall be prepaid by D-Link if you use an address in the United States, otherwise

we will ship the product to you freight collect. Expedited shipping is available upon request and provided shipping charges are

prepaid by the customer. D-Link may reject or return any product that is not packaged and shipped in strict compliance with the

foregoing requirements, or for which an RMA number is not visible from the outside of the package. The product owner agrees to

pay D-Link’s reasonable handling and return shipping charges for any product that is not packaged and shipped in accordance

with the foregoing requirements, or that is determined by D-Link not to be defective or non-conforming.

Submitting.A.Claim.(Canada):

The customer shall return the product to the original purchase point based on its return policy. In case the return policy period has expired and

the product is within warranty, the customer shall submit a claim to D-Link as outlined below:

• Customers need to provide their receipt (proof of purchase) even if the product is registered. Without a receipt, no warranty service will

be done. The registration is not considered a proof of purchase.

• The customer must submit with the product as part of the claim a written description of the Hardware defect or Software nonconformance

in suﬃcient detail to allow D-Link to conﬁrm the same, along with proof of purchase of the product (such as a copy of the dated purchase

invoice for the product) if the product is not registered.

• The customer must obtain a Case ID Number from D-Link Technical Support at 1-800-361-5265, who will attempt to assist the customer

in resolving any suspected defects with the product. If the product is considered defective, the customer must obtain a Return Material

Authorization (“RMA”) number by completing the RMA form and entering the assigned Case ID Number at https://rma.dlink.ca/.

• After an RMA number is issued, the defective product must be packaged securely in the original or other suitable shipping package to

ensure that it will not be damaged in transit, and the RMA number must be prominently marked on the outside of the package. Do not

include any manuals or accessories in the shipping package. D-Link will only replace the defective portion of the product and will not ship

back any accessories.

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Appendix F - Warranty

• The customer is responsible for all in-bound shipping charges to D-Link. No Cash on Delivery (“COD”) is allowed. Products sent COD will

be rejected by D-Link. Products shall be fully insured by the customer and shipped to D-Link Networks, Inc., 2525 Meadowvale Boulevard

Mississauga, Ontario, L5N 5S2

Canada. D-Link will not be held responsible for any packages that are lost in transit to D-Link. The repaired

or replaced packages will be shipped to the customer via Purolator Canada or any common carrier selected by D-Link. Return shipping

charges shall be prepaid by D-Link if you use an address in Canada, otherwise we will ship the product to you freight collect. Expedited

shipping is available upon request and provided shipping charges are prepaid by the customer. D-Link may reject or return any product

that is not packaged and shipped in strict compliance with the foregoing requirements, or for which an RMA number is not visible from

the outside of the package. The product owner agrees to pay D-Link’s reasonable handling and return shipping charges for any product

that is not packaged and shipped in accordance with the foregoing requirements, or that is determined by D-Link not to be defective or

non-conforming.

• RMA phone number: 1-800-361-5265 Hours of Operation: Monday-Friday, 9:00AM – 9:00PM EST

What.Is.Not.Covered:

The Limited Warranty provided herein by D-Link does not cover:

Products that, in D-Link’s judgment, have been subjected to abuse, accident, alteration, modiﬁcation, tampering, negligence, misuse, faulty installation,

lack of reasonable care, repair or service in any way that is not contemplated in the documentation for the product, or if the model or serial number

has been altered, tampered with, defaced or removed; Initial installation, installation and removal of the product for repair, and shipping costs;

Operational adjustments covered in the operating manual for the product, and normal maintenance; Damage that occurs in shipment, due to act

of God, failures due to power surge, and cosmetic damage; Any hardware, software, ﬁrmware or other products or services provided by anyone

other than D-Link; and Products that have been purchased from inventory clearance or liquidation sales or other sales in which D-Link, the sellers,

or the liquidators expressly disclaim their warranty obligation pertaining to the product.

While necessary maintenance or repairs on your Product can be performed by any company, we recommend that you use only an Authorized D-Link

Service Oﬃce. Improper or incorrectly performed maintenance or repair voids this Limited Warranty.

Disclaimer.of.Other.Warranties:

EXCEPT FOR THE LIMITED WARRANTY SPECIFIED HEREIN, THE PRODUCT IS PROVIDED “AS-IS” WITHOUT ANY WARRANTY OF ANY KIND WHATSOEVER

INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.

IF ANY IMPLIED WARRANTY CANNOT BE DISCLAIMED IN ANY TERRITORY WHERE A PRODUCT IS SOLD, THE DURATION OF SUCH IMPLIED WARRANTY

SHALL BE LIMITED TO THE DURATION OF THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE. EXCEPT AS EXPRESSLY COVERED UNDER THE

LIMITED WARRANTY PROVIDED HEREIN, THE ENTIRE RISK AS TO THE QUALITY, SELECTION AND PERFORMANCE OF THE PRODUCT IS WITH THE

PURCHASER OF THE PRODUCT.

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Appendix F - Warranty

Limitation.of.Liability:

TO THE MAXIMUM EXTENT PERMITTED BY LAW, D-LINK IS NOT LIABLE UNDER ANY CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHER LEGAL

OR EQUITABLE THEORY FOR ANY LOSS OF USE OF THE PRODUCT, INCONVENIENCE OR DAMAGES OF ANY CHARACTER, WHETHER DIRECT, SPECIAL,

INCIDENTAL OR CONSEQUENTIAL (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF GOODWILL, LOSS OF REVENUE OR PROFIT, WORK

STOPPAGE, COMPUTER FAILURE OR MALFUNCTION, FAILURE OF OTHER EQUIPMENT OR COMPUTER PROGRAMS TO WHICH D-LINK’S PRODUCT

IS CONNECTED WITH, LOSS OF INFORMATION OR DATA CONTAINED IN, STORED ON, OR INTEGRATED WITH ANY PRODUCT RETURNED TO D-LINK

FOR WARRANTY SERVICE) RESULTING FROM THE USE OF THE PRODUCT, RELATING TO WARRANTY SERVICE, OR ARISING OUT OF ANY BREACH OF

THIS LIMITED WARRANTY, EVEN IF D-LINK HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE SOLE REMEDY FOR A BREACH OF

THE FOREGOING LIMITED WARRANTY IS REPAIR, REPLACEMENT OR REFUND OF THE DEFECTIVE OR NONCONFORMING PRODUCT. THE MAXIMUM

LIABILITY OF D-LINK UNDER THIS WARRANTY IS LIMITED TO THE PURCHASE PRICE OF THE PRODUCT COVERED BY THE WARRANTY. THE FOREGOING

EXPRESS WRITTEN WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ANY OTHER WARRANTIES OR REMEDIES, EXPRESS, IMPLIED

OR STATUTORY.

Governing.Law:

This Limited Warranty shall be governed by the laws of the State of California. Some states do not allow exclusion or limitation of incidental or

consequential damages, or limitations on how long an implied warranty lasts, so the foregoing limitations and exclusions may not apply. This

Limited Warranty provides speciﬁc legal rights and you may also have other rights which vary from state to state.

Trademarks:

D-Link is a registered trademark of D-Link Corporation/D-Link Systems, Inc. Other trademarks or registered trademarks are the property of their

respective owners.

No part of this publication or documentation accompanying this product may be reproduced in any form or by any means or used to make any

derivative such as translation, transformation, or adaptation without permission from D-Link Corporation/D-Link Systems, Inc., as stipulated by the

United States Copyright Act of 1976 and any amendments thereto. Contents are subject to change without prior notice.

CE.Mark.Warning:

This is a Class B product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take

adequate measures.

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