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Appendix E - Warranty
Warranty
Subject to the terms and conditions set forth herein, D-Link Canada, Inc. (“D-Link”) provides this Limited Warranty:
• Only to the person or entity that originally purchased the product from D-Link or its authorized reseller or distributor, and
• Only for products that are purchased from D-Link or its authorized reseller or distributor and delivered within Canada.
Limited.Warranty:
D-Link warrants that the hardware portion of the D-Link product described below (“Hardware”) will be free from material defects in
workmanship and materials under normal use from the date of original retail purchase of the product, for the period set forth below
(“Warranty Period”), except as otherwise stated herein.
• Hardware: One (1) year
• Power supplies: One (1) year
• Spare parts and spare kits: Ninety (90) days
The customer’s sole and exclusive remedy and the entire liability of D-Link and its suppliers under this Limited Warranty will be, at
D-Link’s option, to repair or replace the defective Hardware during the Warranty Period at no charge to the original owner or to refund the
actual purchase price paid. Any repair or replacement will be rendered by D-Link at an Authorized D-Link Service Office. The replacement
hardware need not be new or have an identical make, model or part. D-Link may, at its option, replace the defective Hardware or any part
thereof with any reconditioned product that D-Link reasonably determines is substantially equivalent (or superior) in all material respects
to the defective Hardware. Repaired or replacement hardware will be warranted for the remainder of the original Warranty Period or ninety
(90) days, whichever is longer, and is subject to the same limitations and exclusions. If a material defect is incapable of correction, or if
D-Link determines that it is not practical to repair or replace the defective Hardware, the actual price paid by the original purchaser for the
defective Hardware will be refunded by D-Link upon return to D-Link of the defective Hardware. All Hardware or part thereof that is replaced
by D-Link, or for which the purchase price is refunded, shall become the property of D-Link upon replacement or refund.
Limited.Software.Warranty:
D-Link warrants that the software portion of the product (“Software”) will substantially conform to D-Link’s then current functional specifications
for the Software, as set forth in the applicable documentation, from the date of original retail purchase of the Software for a period of ninety
(90) days (“Software Warranty Period”), provided that the Software is properly installed on approved hardware and operated as contemplated
in its documentation. D-Link further warrants that, during the Software Warranty Period, the magnetic media on which D-Link delivers the
Software will be free of physical defects. The customer’s sole and exclusive remedy and the entire liability of D-Link and its suppliers under
this Limited Warranty will be, at D-Link’s option, to replace the non-conforming Software (or defective media) with software that substantially
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Appendix E - Warranty
conforms to D-Link’s functional specifications for the Software or to refund the portion of the actual purchase price paid that is attributable
to the Software. Except as otherwise agreed by DLink in writing, the replacement Software is provided only to the original licensee, and
is subject to the terms and conditions of the license granted by D-Link for the Software. Replacement Software will be warranted for the
remainder of the original Warranty Period and is subject to the same limitations and exclusions. If a material non-conformance is incapable
of correction, or if D-Link determines in its sole discretion that it is not practical to replace the non-conforming Software, the price paid by
the original licensee for the non-conforming Software will be refunded by D-Link; provided that the non-conforming Software (and all copies
thereof) is first returned to D-Link. The license granted respecting any Software for which a refund is given automatically terminates.
Non-Applicability.of.Warranty:
The Limited Warranty provided hereunder for Hardware and Software portions of D-Link’s products will not be applied to and does not cover
any refurbished product and any product purchased through the inventory clearance or liquidation sale or other sales in which D-Link, the
sellers, or the liquidators expressly disclaim their warranty obligation pertaining to the product and in that case, the product is being sold
“As-Is” without any warranty whatsoever including, without limitation, the Limited Warranty as described herein, notwithstanding anything
stated herein to the contrary.
Submitting.A.Claim:
The customer shall return the product to the original purchase point based on its return policy. In case the return policy period has expired
and the product is within warranty, the customer shall submit a claim to D-Link as outlined below:
• Customers need to provide their receipt (proof of purchase) even if the product is registered. Without a receipt, no warranty
service will be done. The registration is not considered a proof of purchase.
• The customer must submit with the product as part of the claim a written description of the Hardware defect or Software
nonconformance in sufficient detail to allow D-Link to confirm the same, along with proof of purchase of the product (such
as a copy of the dated purchase invoice for the product) if the product is not registered.
• The customer must obtain a Case ID Number from D-Link Technical Support at 1-800-361-5265, who will attempt to assist
the customer in resolving any suspected defects with the product. If the product is considered defective, the customer must
obtain a Return Material Authorization (“RMA”) number from customer service.
• After an RMA number is issued, the defective product must be packaged securely in the original or other suitable shipping
package to ensure that it will not be damaged in transit, and the RMA number must be prominently marked on the outside
of the package. Do not include any manuals or accessories in the shipping package. D-Link will only replace the defective
portion of the product and will not ship back any accessories.
• The customer is responsible for all in-bound shipping charges to D-Link. No Cash on Delivery (“COD”) is allowed. Products
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Appendix E - Warranty
sent COD will be rejected by D-Link. Products shall be fully insured by the customer and shipped to D-Link Canada, Inc.,
2525 Meadowvale Boulevard, Mississauga, Ontario, Canada L5N 5S2. D-Link will not be held responsible for any packages
that are lost in transit to D-Link. The repaired or replaced packages will be shipped to the customer via UPS Ground or any
common carrier selected by D-Link. Return shipping charges shall be prepaid by D-Link if you use an address in Canada,
otherwise we will ship the product to you freight collect. Expedited shipping is available upon request and provided shipping
charges are prepaid by the customer. D-Link may reject or return any product that is not packaged and shipped in strict
compliance with the foregoing requirements, or for which an RMA number is not visible from the outside of the package.
The product owner agrees to pay D-Link’s reasonable handling and return shipping charges for any product that is not
packaged and shipped in accordance with the foregoing requirements, or that is determined by D-Link not to be defective
or non-conforming.
• RMA phone number: 1-877-354-6561
Hours of Operation: Monday-Friday, 10:30AM – 7:00PM EST
What.Is.Not.Covered:
The Limited Warranty provided herein by D-Link does not cover:
Products that, in D-Link’s judgment, have been subjected to abuse, accident, alteration, modification, tampering, negligence, misuse, faulty
installation, lack of reasonable care, repair or service in any way that is not contemplated in the documentation for the product, or if the
model or serial number has been altered, tampered with, defaced or removed; Initial installation, installation and removal of the product for
repair, and shipping costs; Operational adjustments covered in the operating manual for the product, and normal maintenance; Damage
that occurs in shipment, due to act of God, failures due to power surge, and cosmetic damage; Any hardware, software, firmware or other
products or services provided by anyone other than D-Link; and Products that have been purchased from inventory clearance or liquidation
sales or other sales in which D-Link, the sellers, or the liquidators expressly disclaim their warranty obligation pertaining to the product.
While necessary maintenance or repairs on your Product can be performed by any company, we recommend that you use only an Authorized
D-Link Service Office. Improper or incorrectly performed maintenance or repair voids this Limited Warranty.
Disclaimer.of.Other.Warranties:
EXCEPT FOR THE LIMITED WARRANTY SPECIFIED HEREIN, THE PRODUCT IS PROVIDED “AS-IS” WITHOUT ANY WARRANTY
OF ANY KIND WHATSOEVER INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE AND NONINFRINGEMENT.
IF ANY IMPLIED WARRANTY CANNOT BE DISCLAIMED IN ANY TERRITORY WHERE A PRODUCT IS SOLD, THE DURATION OF
SUCH IMPLIED WARRANTY SHALL BE LIMITED TO THE DURATION OF THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE.
EXCEPT AS EXPRESSLY COVERED UNDER THE LIMITED WARRANTY PROVIDED HEREIN, THE ENTIRE RISK AS TO THE QUALITY,
SELECTION AND PERFORMANCE OF THE PRODUCT IS WITH THE PURCHASER OF THE PRODUCT.
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Appendix E - Warranty
Limitation.of.Liability:
TO THE MAXIMUM EXTENT PERMITTED BY LAW, D-LINK IS NOT LIABLE UNDER ANY CONTRACT, NEGLIGENCE, STRICT LIABILITY
OR OTHER LEGAL OR EQUITABLE THEORY FOR ANY LOSS OF USE OF THE PRODUCT, INCONVENIENCE OR DAMAGES OF ANY
CHARACTER, WHETHER DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR
LOSS OF GOODWILL, LOSS OF REVENUE OR PROFIT, WORK STOPPAGE, COMPUTER FAILURE OR MALFUNCTION, FAILURE OF
OTHER EQUIPMENT OR COMPUTER PROGRAMS TO WHICH D-LINK’S PRODUCT IS CONNECTED WITH, LOSS OF INFORMATION
OR DATA CONTAINED IN, STORED ON, OR INTEGRATED WITH ANY PRODUCT RETURNED TO D-LINK FOR WARRANTY SERVICE)
RESULTING FROM THE USE OF THE PRODUCT, RELATING TO WARRANTY SERVICE, OR ARISING OUT OF ANY BREACH OF
THIS LIMITED WARRANTY, EVEN IF D-LINK HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE SOLE REMEDY
FOR A BREACH OF THE FOREGOING LIMITED WARRANTY IS REPAIR, REPLACEMENT OR REFUND OF THE DEFECTIVE OR
NONCONFORMING PRODUCT. THE MAXIMUM LIABILITY OF D-LINK UNDER THIS WARRANTY IS LIMITED TO THE PURCHASE
PRICE OF THE PRODUCT COVERED BY THE WARRANTY. THE FOREGOING EXPRESS WRITTEN WARRANTIES AND REMEDIES
ARE EXCLUSIVE AND ARE IN LIEU OF ANY OTHER WARRANTIES OR REMEDIES, EXPRESS, IMPLIED OR STATUTORY.
Governing.Law:
This Limited Warranty shall be governed by the laws of the Province of Ontario and the federal laws of Canada applicable herein. Some
provinces do not allow exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts,
so the foregoing limitations and exclusions may not apply. This Limited Warranty provides specific legal rights and you may also have other
rights which vary from province to province.
Trademarks:
D-Link is a registered trademark of D-Link Corporation/D-Link Canada, Inc. Other trademarks or registered trademarks are the property
of their respective owners.
Copyright.Statement:
No part of this publication or documentation accompanying this product may be reproduced in any form or by any means or used to make
any derivative such as translation, transformation, or adaptation without permission from D-Link Corporation/D-Link Canada, Inc., as
stipulated by the United States Copyright Act of 1976 and any amendments thereto. Contents are subject to change without prior notice.
Copyright ©2008 by D-Link Corporation/D-Link Canada, Inc. All rights reserved.
CE.Mark.Warning:
This is a Class B product. In a domestic environment, this product may cause radio interference, in which case the user may be required
to take adequate measures.
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Appendix E - Warranty
FCC.Statement:
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This equipment
generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
For detailed warranty information applicable to products purchased outside the United States, please contact the corresponding local
D-Link office.
FCC.Caution:
Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate
this equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation.
IMPORTANT.NOTE:
FCC.Radiation.Exposure.Statement:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed
and operated with minimum distance 20cm between the radiator & your body. To maintain compliance with FCC RF exposure compliance
requirements, please avoid direct contact to the transmitting antenna during transmitting.
If this device is going to be operated in 5.15 ~ 5.25GHz frequency range, then it is restricted in indoor environment only.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
The availability of some specific channels and/or operational frequency bands are country dependent and are firmware programmed at
the factory to match the intended destination. The firmware setting is not accessible by the end user.
We declare that the product is limited in CH1~CH11 by specified firmware controlled in the USA.

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