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71
2. The wireless client cannot access the Internet in the
Infrastructure mode.
Make sure the wireless client is associated and joined with the correct Access
Point.
To check this connection:
Right-click
on the
Local Area Connection icon
in the taskbar> select
View Available Wireless Networks
.
The
Connect to
Wireless Network
screen will appear.
Please make sure you have selected the
correct available network, as shown in the illustrations below.
Troubleshooting
Check that the
IP Address
assigned to the wireless adapter is within the
same
IP Address range
as the access point and gateway.
(Since the
DI-764 has an IP Address of 192.168.0.1, wireless adapters must have
an IP Address in the same range, e.g., 192.168.0.x.
Each device must
have a unique IP Address; no two devices may have the same IP
Address. The subnet mask must be the same for all the computers on
the network.)
To check the
IP Address
assigned to the wireless
adapter,
double-click
on the
Local Area Connection icon
in the
taskbar > select the
Support tab
and the
IP Address
will be displayed.
(Please refer to
Checking the IP Address
in the
Networking Basics
section of this manual.)
If it is necessary to assign a
Static IP Address
to the wireless adapter,
please refer to the appropriate section in
Networking Basics
.
If you are
entering a
DNS Server address
you must also enter the
Default
Gateway Address.
(Remember that if you have a DHCP-capable
router, you will not need to assign a Static IP Address.
See
Networking Basics: Assigning a Static IP Address.
)
default
!
!
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72
Troubleshooting
3.
Check that the drivers for the network adapters are
installed properly.
You may be using different network adapters than those illustrated here, but this
procedure will remain the same, regardless of the type of network adapters you are
using.
Click
Device
Manager
!
Select
the
Hardware
Tab
!
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73
Troubleshooting
!
!
!
!
!
Double-click
on
Network
Adapters
Right-click on
D-Link
Air
Pro DWL-A650
Wireless Cardbus
Adapter
Select
Properties
to check that the
drivers are
installed properly
Look under
Device
Status
to check that the
device is working
properly
Click
OK
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74
Troubleshooting
4.
What variables may cause my wireless products to lose reception?
D-Link products let you access your network from virtually anywhere you want.
However, the positioning of the products within your environment will affect the
wireless range.
Please refer to
Installation Considerations
in the
Wireless
Basics
section of this manual for further information about the most advanta-
geous placement of your D-Link wireless products.
5.
Why does my wireless connection keep dropping?
Antenna Orientation- Try different antenna orientations for the DI-764.
Try to keep the antenna at least 6 inches away from the wall or other
objects.
If you are using 2.4GHz cordless phones, X-10 equipment or other home
security systems, ceiling fans, and lights, your wireless connection will
degrade dramatically or drop altogether.
Try changing the Channel on
your Router, Access Point and Wireless adapter to a different Channel
to avoid interference.
Keep your product away (at least 3-6 feet) from electrical devices that
generate RF noise, like microwaves, Monitors, electric motors, etc.
6.
Why can±t I get a wireless connection?
To establish a wireless connection, while enabling Encryption on the DI-764,
you must also enable encryption on the wireless client.
For 802.11a, the Encryption settings are: 64, 128 or 152 bit.
Make sure
that the encryption bit level is the same on the Router and the Wireless
Client.
For 802.11b, the Encryption settings are: 64, 128, or 256 bit.
Make sure
that the encryption bit level is the same on the Router and the Wireless
Client.
Make sure that the SSID on the Router and the Wireless Client are exactly the
same.
If they are not, wireless connection will not be established.
Please note
that there are two separate SSIDs for 802.11a and 802.11b.
The default SSID
for both 802.11a and 802.11b is
default
.
!
!
!
!
!
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7.
Resetting the DI-764 to Factory Default Settings
After you have tried other methods for troubleshooting your network, you
may choose to
Reset
the DI-764 to the factory default settings.
Remember that D-Link
Air
Pro products network together, out of the box,
at the factory default settings.
To hard-reset the D-Link
Air
Pro DI-764 to Factory Default Settings, please
do the following:
Troubleshooting
!
!
!
!
After the DI-764 reboots (this may take a few minutes)
it will be reset to the factory
Default
settings
Use a paper clip to press the
Reset
button
Hold for about 10 seconds and then release
Locate the
Reset
button on the back of the DI-764

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