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Page 96 / 101 Scroll up to view Page 91 - 95
96
DI-724U User’s Manual
D-Link Systems, Inc.
Contacting Technical Support
You can find
software updates and user documentation on the D-Link website.
D-Link provides free technical support for customers within the United States and within
Canada for the duration of the warranty period on this product.
U.S. and Canadian customers can contact D-Link technical support through our web
site, or by phone.
Tech Support for customers within the United States:
D-Link Technical Support over the Telephone:
(877) 453-5465
24 hours a day, seven days a week.
D-Link Technical Support over the Internet:
Tech Support for customers within Canada:
D-Link Technical Support over the Telephone:
(800) 361-5265
Monday to Friday 7:30am to 3:00am EST
Saturday and Sunday, 9:00am to12:00am EST
D-Link Technical Support over the Internet:
When contacting technical support, please provide the following information:
·
Serial number of the unit
·
Model number or product name
·
Software type and version number
Contacting Technical Support
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Page 97 / 101
97
DI-724U User’s Manual
D-Link Systems, Inc.
Getting Started
Warranty
Subject to the terms and conditions set forth herein, D-Link Systems, Inc. (“D-Link”) provides this Limited
warranty for its product only to the person or entity that originally purchased the product from:
·
D-Link or its authorized reseller or distributor and
·
Products purchased and delivered within the fifty states of the United States, the District of Columbia,
U.S. Possessions or Protectorates, U.S. Military Installations, addresses with an APO or FPO.
Limited Warranty:
D-Link warrants that the hardware portion of the D-Link products described below
will be free from material defects in workmanship and materials from the date of original retail purchase
of the product, for the period set forth below applicable to the product type (“Warranty Period”), except
as otherwise stated herein.
1-Year Limited Warranty for the Product(s) is defined as follows:
·
Hardware (excluding power supplies and fans) One (1) Year
·
Power Supplies and Fans One (1) Year
·
Spare parts and spare kits Ninety (90) days
D-Link’s sole obligation shall be to repair or replace the defective Hardware during the Warranty Period
at no charge to the original owner or to refund at D-Link’s sole discretion.
Such repair or replacement
will be rendered by D-Link at an Authorized D-Link Service Office.
The replacement Hardware need not
be new or have an identical make, model or part.
D-Link may in its sole discretion replace the defective
Hardware (or any part thereof) with any reconditioned product that D-Link reasonably determines is
substantially equivalent (or superior) in all material respects to the defective Hardware.
Repaired or
replacement Hardware will be warranted for the remainder of the original Warranty Period from the date
of original retail purchase.
If a material defect is incapable of correction, or if D-Link determines in its
sole discretion that it is not practical to repair or replace the defective Hardware, the price paid by the
original purchaser for the defective Hardware will be refunded by D-Link upon return to D-Link of the
defective Hardware.
All Hardware (or part thereof) that is replaced by D-Link, or for which the purchase
price is refunded, shall become the property of D-Link upon replacement or refund.
Limited Software Warranty:
D-Link warrants that the software portion of the product (“Software”) will
substantially conform to D-Link’s then current functional specifications for the Software, as set forth in the
applicable documentation, from the date of original retail purchase of the Software for a period of ninety
(90) days (“Warranty Period”), provided that the Software is properly installed on approved hardware
and operated as contemplated in its documentation. D-Link further warrants that, during the Warranty
Period, the magnetic media on which D-Link delivers the Software will be free of physical defects.
D-
Link’s sole obligation shall be to replace the non-conforming Software (or defective media) with software
that substantially conforms to D-Link’s functional specifications for the Software or to refund at D-Link’s
sole discretion.
Except as otherwise agreed by D-Link in writing, the replacement Software is provided
only to the original licensee, and is subject to the terms and conditions of the license granted by D-Link
for the Software.
Software will be warranted for the remainder of the original Warranty Period from the
date or original retail purchase.
If a material non-conformance is incapable of correction, or if D-Link
determines in its sole discretion that it is not practical to replace the non-conforming Software, the price
paid by the original licensee for the non-conforming Software will be refunded by D-Link; provided that
the non-conforming Software (and all copies thereof) is first returned to D-Link.
The license granted
respecting any Software for which a refund is given automatically terminates.
Non-Applicability of Warranty:
The Limited Warranty provided hereunder for hardware and software
of D-Link’s products will not be applied to and does not cover any refurbished product and any product
purchased through the inventory clearance or liquidation sale or other sales in which D-Link, the sellers,
or the liquidators expressly disclaim their warranty obligation pertaining to the product and in that case,
the product is being sold “As-Is” without any warranty whatsoever including, without limitation, the Limited
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Page 98 / 101
98
DI-724U User’s Manual
D-Link Systems, Inc.
Warranty
Warranty as described herein, notwithstanding anything stated herein to the contrary.
Submitting A Claim
:
The customer shall return the product to the original purchase point based on
its return policy.
In case the return policy period has expired and the product is within warranty, the
customer shall submit a claim to D-Link as outlined below:
·
The customer must submit with the product as part of the claim a written description of the Hardware
defect or Software nonconformance in sufficient detail to allow D-Link to confirm the same.
·
The original product owner must obtain a Return Material Authorization (“RMA”) number from the
Authorized D-Link Service Office and, if requested, provide written proof of purchase of the product
(such as a copy of the dated purchase invoice for the product) before the warranty service is provided.
·
After an RMA number is issued, the defective product must be packaged securely in the original or
other suitable shipping package to ensure that it will not be damaged in transit, and the RMA number
must be prominently marked on the outside of the package.
Do not include any manuals or accessories
in the shipping package.
D-Link will only replace the defective portion of the Product and will not ship
back any accessories.
·
The customer is responsible for all in-bound shipping charges to D-Link.
No Cash on Delivery
(“COD”) is allowed.
Products sent COD will either be rejected by D-Link or become the property of D-Link.
Products shall be fully insured by the customer. D-Link will not be held responsible for any packages that
are lost in transit to D-Link.
The repaired or replaced packages will be shipped to the customer via UPS
Ground or any common carrier selected by D-Link, with shipping charges prepaid. Expedited shipping
is available if shipping charges are prepaid by the customer and upon request.
·
Return Merchandise Ship-To Address
USA:
17595 Mt. Herrmann, Fountain Valley, CA 92708
Canada:
2180 Winston Park Drive, Oakville, ON, L6H 5W1 (Visit http://www.dlink.ca for detailed warranty
information within Canada)
D-Link may reject or return any product that is not packaged and shipped in strict compliance with the
foregoing requirements, or for which an RMA number is not visible from the outside of the package. The
product owner agrees to pay D-Link’s reasonable handling and return shipping charges for any product
that is not packaged and shipped in accordance with the foregoing requirements, or that is determined
by D-Link not to be defective or non-conforming.
What Is Not Covered:
This limited warranty provided by D-Link does not cover: Products, if in D-Link’s
judgment, have been subjected to abuse, accident, alteration, modification, tampering, negligence,
misuse, faulty installation, lack of reasonable care, repair or service in any way that is not contemplated
in the documentation for the product, or if the model or serial number has been altered, tampered with,
defaced or removed; Initial installation, installation and removal of the product for repair, and shipping
costs; Operational adjustments covered in the operating manual for the product, and normal maintenance;
Damage that occurs in shipment, due to act of God, failures due to power surge, and cosmetic damage;
Any hardware, software, firmware or other products or services provided
by anyone other than D-Link;
Products that have been purchased from inventory clearance or liquidation sales or other sales in which
D-Link, the sellers, or the liquidators expressly disclaim their warranty obligation pertaining to the product.
Repair by anyone other than D-Link or an Authorized D-Link Service Office will void this Warranty.
Disclaimer of Other Warranties:
EXCEPT FOR THE LIMITED WARRANTY SPECIFIED HEREIN,
THE PRODUCT IS PROVIDED “AS-IS” WITHOUT ANY WARRANTY OF ANY KIND WHATSOEVER
INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE AND NON-INFRINGEMENT. IF ANY IMPLIED WARRANTY CANNOT BE
DISCLAIMED IN ANY TERRITORY WHERE A PRODUCT IS SOLD, THE DURATION OF SUCH IMPLIED
WARRANTY SHALL BE LIMITED TO NINETY (90) DAYS. EXCEPT AS EXPRESSLY COVERED UNDER
THE LIMITED WARRANTY PROVIDED HEREIN, THE ENTIRE RISK AS TO THE QUALITY, SELECTION
AND PERFORMANCE OF THE PRODUCT IS WITH THE PURCHASER OF THE PRODUCT.
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Page 99 / 101
99
DI-724U User’s Manual
D-Link Systems, Inc.
Warranty
Limitation of Liability:
TO THE MAXIMUM EXTENT PERMITTED BY LAW, D-LINK IS NOT LIABLE
UNDER ANY CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHER LEGAL OR EQUITABLE
THEORY FOR ANY LOSS OF USE OF THE PRODUCT, INCONVENIENCE OR DAMAGES OF ANY
CHARACTER, WHETHER DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL (INCLUDING,
BUT NOT LIMITED TO, DAMAGES FOR LOSS OF GOODWILL, LOSS OF REVENUE OR PROFIT,
WORK STOPPAGE, COMPUTER FAILURE OR MALFUNCTION, FAILURE OF OTHER EQUIPMENT
OR COMPUTER PROGRAMS TO WHICH D-LINK’S PRODUCT IS CONNECTED WITH, LOSS OF
INFORMATION OR DATA CONTAINED IN, STORED ON, OR INTEGRATED WITH ANY PRODUCT
RETURNED TO D-LINK FOR WARRANTY SERVICE) RESULTING FROM THE USE OF THE
PRODUCT, RELATING TO WARRANTY SERVICE, OR ARISING OUT OF ANY BREACH OF THIS
LIMITED WARRANTY, EVEN IF D-LINK HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES. THE SOLE REMEDY FOR A BREACH OF THE FOREGOING LIMITED WARRANTY IS
REPAIR, REPLACEMENT OR REFUND OF THE DEFECTIVE OR NON-CONFORMING PRODUCT.
THE MAXIMUM
LIABILITY OF D-LINK UNDER THIS WARRANTY IS LIMITED TO THE PURCHASE
PRICE OF THE PRODUCT COVERED BY THE WARRANTY. THE FOREGOING EXPRESS WRITTEN
WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ANY OTHER WARRANTIES
OR REMEDIES, EXPRESS, IMPLIED OR STATUTORY.
Governing Law
:
This Limited Warranty shall be governed by the laws of the State of California. Some
states do not allow exclusion or limitation of incidental or consequential damages, or limitations on how
long an implied warranty lasts, so the foregoing limitations and exclusions may not apply. This limited
warranty provides specific legal rights and the product owner may also have other rights which vary
from state to state.
Trademarks:
D-Link is a registered trademark of D-Link Systems, Inc. Other trademarks or registered
trademarks are the property of their respective manufacturers or owners.
Copyright Statement:
No part of this publication or documentation accompanying this Product may
be reproduced in any form or by any means or used to make any derivative such as translation,
transformation, or adaptation without permission from D-Link Corporation/D-Link Systems, Inc.,
as stipulated by the United States Copyright Act of 1976.
Contents are subject to change without
prior notice.
Copyright
©
2002 by D-Link Corporation/D-Link Systems, Inc. All rights reserved.
CE Mark Warning:
This is a Class B product. In a domestic environment, this product may cause radio
interference, in which case the user may be required to take adequate measures.
FCC Statement:
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communication. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more
of the following measures
:
·
Reorient or relocate the receiving antenna.
·
Increase the separation between the equipment and receiver.
·
Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
·
Consult the dealer or an experienced radio/TV technician for help.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
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100
DI-724U User’s Manual
D-Link Systems, Inc.
Warranty
FCC Caution:
Any changes or modifications not expressly approved by the party responsible for compliance could void
the user’s authority to operate this equipment.
IMPORTANT NOTE:
FCC Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.
This equipment should be installed and operated with minimum distance 20cm between the radiator &
your body. To maintain compliance with FCC RF exposure compliance requirements, please avoid direct
contact to the transmitting antenna during transmitting.
This transmitter must not be co-located or operating in conjunction with any other antenna or
transmitter.
D-Link declares that the DI-724U
(FCC ID: KA2DI634MA1) is limited in CH1~CH11 by specified firmware
controlled in the USA.
For detailed warranty outside the United States, please contact corresponding local D-Link
office.
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