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Contacting Technical Support
You can find the most recent software and user documentation on the D-Link
website.
D-Link
provides free technical support for customers within the United
States for the duration of the warranty period on this product.
U.S. customers can contact
D-Link
technical support through our web site or
by phone.
D-Link Technical Support over the Internet:
D-Link Technical Support over the Telephone:
Phone: 877-453-5465
24 hours a day, seven days a week.
When contacting Technical Support, please provide the following information:
•
Serial number of unit
•
Model number or product name
•
Software type and version number
Warranty and Registration
D-Link Systems, Inc. (“D-Link”) provides this 1-Year warranty for its product only to the person or entity
who originally purchased the product from:
•
D-Link or its authorized reseller or distributor.
•
Products purchased and delivered within the fifty United States, the District of Columbia, US
Possessions or Protectorates, US Military Installations, addresses with an APO or FPO.
1-Year Limited Hardware Warranty:
D-Link warrants that the hardware portion of the D-Link products
described below (“Hardware”) will be free from material defects in workmanship and materials from the
date of original retail purchase of the Hardware, for the period set forth below applicable to the product
type (“Warranty Period”).
1-Year Limited Warranty for the Product(s) is defined as follows
•
Hardware (excluding power supplies and fans)
•
Spare parts and spare kits Ninety (90) days.
D-Link’s sole obligation shall be to repair or replace the defective Hardware at no charge to the original
owner. Such repair or replacement will be rendered by D-Link at an Authorized D-Link Service Office. The
replacement Hardware need not be new or of an identical make, model or part; D-Link may in its
discretion replace the defective Hardware (or any part thereof) with any reconditioned product that D-Link
reasonably determines is substantially equivalent (or superior) in all material respects to the defective
Hardware. The Warranty Period shall extend for an additional ninety (90) days after any repaired or
replaced Hardware is delivered. If a material defect is incapable of correction, or if D-Link determines in
its sole discretion that it is not practical to repair or replace the defective Hardware, the price paid by the
original purchaser for the defective Hardware will be refunded by D-Link upon return to D-Link of the
defective Hardware. All Hardware (or part thereof) that is replaced by D-Link, or for which the purchase
price is refunded, shall become the property of D-Link upon replacement or refund.
Limited Software Warranty:
D-Link warrants that the software portion of the product (“Software”) will
substantially conform to D-Link’s then current functional specifications for the Software, as set forth in the
applicable documentation, from the date of original delivery of the Software for a period of ninety (90)
days (“Warranty Period”), if the Software is properly installed on approved hardware and operated as
contemplated in its documentation. D-Link further warrants that, during the Warranty Period, the magnetic
Page 52 / 53
52
media on which D-Link delivers the Software will be free of physical defects. D-Link’s sole obligation shall
be to replace the non-conforming Software (or defective media) with software that substantially conforms
to D-Link’s functional specifications for the Software. Except as otherwise agreed by D-Link in writing, the
replacement Software is provided only to the original licensee, and is subject to the terms and conditions
of the license granted by D-Link for the Software. The Warranty Period shall extend for an additional
ninety (90) days after any replacement Software is delivered. If a material non-conformance is incapable
of correction, or if D-Link determines in its sole discretion that it is not practical to replace the non-
conforming Software, the price paid by the original licensee for the non-conforming Software will be
refunded by D-Link; provided that the non-conforming Software (and all copies thereof) is first returned to
D-Link. The license granted respecting any Software for which a refund is given automatically terminates.
What You Must Do For Warranty Service:
Registration is conducted via a link on our Web Site (
). Each product purchased
must be individually registered for warranty service within ninety (90) days after it is purchased and/or
licensed.
FAILURE TO PROPERLY TO REGISTER MAY AFFECT THE WARRANTY FOR THIS PRODUCT.
Submitting A Claim
. Any claim under this limited warranty must be submitted in writing before the end of
the Warranty Period to an Authorized D-Link Service Office.
•
The customer must submit as part of the claim a written description of the Hardware defect or
Software nonconformance in sufficient detail to allow D-Link to confirm the same.
•
The original product owner must obtain a Return Material Authorization (RMA) number from the
Authorized D-Link Service Office and, if requested, provide written proof of purchase of the product
(such as a copy of the dated purchase invoice for the product) before the warranty service is provided.
•
After an RMA number is issued, the defective product must be packaged securely in the
original or other suitable shipping package to ensure that it will not be damaged in transit, and the
RMA number must be prominently marked on the outside of the package.
•
The customer is responsible for all shipping charges to and from D-Link
(No CODs allowed).
Products sent COD will become the property of D-Link Systems, Inc. Products should be fully insured
by the customer and shipped to
D-Link Systems Inc., 53 Discovery Drive, Irvine CA 92618
.
D-Link may reject or return any product that is not packaged and shipped in strict compliance with the
foregoing requirements, or for which an RMA number is not visible from the outside of the package. The
product owner agrees to pay D-Link’s reasonable handling and return shipping charges for any product
that is not packaged and shipped in accordance with the foregoing requirements, or that is determined by
D-Link not to be defective or non-conforming.
What Is Not Covered:
This limited warranty provided by D-Link does not cover: Products that have been subjected to abuse,
accident, alteration, modification, tampering, negligence, misuse, faulty installation, lack of reasonable
care, repair or service in any way that is not contemplated in the documentation for the product, or if the
model or serial number has been altered, tampered with, defaced or removed; Initial installation,
installation and removal of the product for repair, and shipping costs; Operational adjustments covered in
the operating manual for the product, and normal maintenance; Damage that occurs in shipment, due to
act of God, failures due to power surge, and cosmetic damage; and Any hardware, software, firmware or
other products or services provided
by anyone other than D-Link.
Disclaimer of Other Warranties:
EXCEPT FOR THE 1-YEAR LIMITED WARRANTY SPECIFIED HEREIN, THE PRODUCT IS
PROVIDED “AS-IS” WITHOUT ANY WARRANTY OF ANY KIND INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. IF ANY IMPLIED WARRANTY CANNOT BE
DISCLAIMED IN ANY TERRITORY WHERE A PRODUCT IS SOLD, THE DURATION OF SUCH IMPLIED WARRANTY SHALL BE
LIMITED TO NINETY (90) DAYS. EXCEPT AS EXPRESSLY COVERED UNDER THE LIMITED WARRANTY PROVIDED HEREIN, THE
ENTIRE RISK AS TO THE QUALITY, SELECTION AND PERFORMANCE OF THE PRODUCT IS WITH THE PURCHASER OF THE
PRODUCT.
Limitation of Liability:
TO THE MAXIMUM EXTENT PERMITTED BY LAW, D-LINK IS NOT LIABLE UNDER ANY CONTRACT,
NEGLIGENCE, STRICT LIABILITY OR OTHER LEGAL OR EQUITABLE THEORY FOR ANY LOSS OF USE OF THE PRODUCT,
INCONVENIENCE OR DAMAGES OF ANY CHARACTER, WHETHER DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL
(INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF GOODWILL, WORK STOPPAGE, COMPUTER FAILURE OR
MALFUNCTION, LOSS OF INFORMATION OR DATA CONTAINED IN, STORED ON, OR INTEGRATED WITH ANY PRODUCT
RETURNED TO D-LINK FOR WARRANTY SERVICE) RESULTING FROM THE USE OF THE PRODUCT, RELATING TO WARRANTY
SERVICE, OR ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY, EVEN IF D-LINK HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES. THE SOLE REMEDY FOR A BREACH OF THE FOREGOING LIMITED WARRANTY IS REPAIR,
REPLACEMENT OR REFUND OF THE DEFECTIVE OR NON-CONFORMING PRODUCT.
GOVERNING LAW
: This 1-Year Warranty shall be governed by the laws of the state of California. Some
states do not allow exclusion or limitation of incidental or consequential damages, or limitations on how
long an implied warranty lasts, so the foregoing limitations and exclusions may not apply. This limited
warranty provides specific legal rights and the product owner may also have other rights which vary from
state to state.
Page 53 / 53
Trademarks
Copyright® 2002 D-Link Corporation. Contents subject to change without prior notice. D-Link is a
registered trademark of D-Link Corporation/D-Link Systems, Inc. All other trademarks belong to their
respective proprietors.
Copyright Statement
No part of this publication may be reproduced in any form or by any means or used to make any
derivative such as translation, transformation, or adaptation without permission from D-Link
Corporation/D-Link Systems Inc., as stipulated by the United States Copyright Act of 1976.
CE Mark Warning
This is a Class B product. In a domestic environment, this product may cause radio interference, in which
case the user may be required to take adequate measures.
FCC Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference
to radio communication. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
•
Reorient or relocate the receiving antenna.
•
Increase the separation between the equipment and receiver.
•
Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
Consult the dealer or an experienced radio/TV technician for help.
FCC Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.
This equipment should be installed and operated with a minimum of 20 cm (approximately 8 inches)
between the radiator and your body.
Registration:
Register your D-Link DI-704P online
at

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