Page 46 / 94 Scroll up to view Page 41 - 45
46
DI-634M User’s Manual
D-Link Systems, Inc.
Troubleshooting
2. The wireless client cannot access the Internet in the Infrastructure mode.
Make sure the wireless client is associated and joined with the correct Access Point. To
check this connection:
Right-click
on the
Local Area Connection icon
in the taskbar
select
View Available Wireless Networks
. The
Connect to Wireless Network
screen
will appear.
Please make sure you have selected the correct available network, as
shown in the illustrations below.
Check that the
IP Address
assigned to the wireless adapter is within the same
IP Address range
as the access point and gateway.
(Since the
DI-634M has
an IP Address of 192.168.0.1, wireless adapters must have an IP Address in
the same range, e.g., 192.168.0.x.
Each device must have a unique IP Address;
no two devices may have the same IP Address. The subnet mask must be the
same for all the computers on the network.)
To check the
IP Address
assigned
to the wireless adapter,
double-click
on the
Local Area Connection icon
in the
taskbar
select the
Support tab
and the
IP Address
will be displayed.
(Please
refer to
Checking the IP Address
in the
Networking Basics
section of this
manual.)
If it is necessary to assign a
Static IP Address
to the wireless adapter, please
refer to the appropriate section in
Networking Basics
.
If you are entering a
DNS
Server address
you must also enter the
Default Gateway Address.
(Remember
that if you have a DHCP-capable router, you will not need to assign a Static IP
default
Page 47 / 94
47
DI-634M User’s Manual
D-Link Systems, Inc.
Troubleshooting
3.
Check that the drivers for the network adapters are installed properly.
You may be using different network adapters than those illustrated here, but this
procedure will remain the same, regardless of the type of network adapters you are
using.
Go to
Start > My Computer > Properties
.
Select
the
Hardware Tab
.
Click
Device Manager
.
Page 48 / 94
48
DI-634M User’s Manual
D-Link Systems, Inc.
Troubleshooting
Double-click on
Network Adapters
.
Right-click on
D-Link DWL-G650M Wireless 108G MIMO Notebook Adapter
.
(In this example we use the DWL-G650M; you may be using other network
adapters, but the procedure will remain the same.)
Select
Properties
to check that the drivers are installed properly.
Look under
Device Status
to check that the device is working properly.
Click
OK
.
D-Link 108G MIMO DWL-G650M
D-Link 108G MIMO DWL-G650M Wireless Cardbus Adapter
D-Link
Super G MIMO DWL-G650M Wireless Cardbus Adapter
Page 49 / 94
49
DI-634M User’s Manual
D-Link Systems, Inc.
Troubleshooting
4.
What variables may cause my wireless products to lose reception?
D-Link products let you access your network from virtually anywhere you want.
However,
the positioning of the products within your environment will affect the wireless range.
Please refer to
Installation Considerations
in the
Wireless Basics
section of this
manual for further information about the most advantageous placement of your D-Link
wireless products.
5.
Why does my wireless connection keep dropping?
Antenna Orientation- Try different antenna orientations for the DI-634M. Try to
keep the antenna at least 6 inches away from the wall or other objects.
If you are using 2.4GHz cordless phones, X-10 equipment or other home
security systems, ceiling fans, and lights, your wireless connection will degrade
dramatically or drop altogether.
Try changing the Channel on your Router, Access
Point and Wireless adapter to a different Channel to avoid interference.
Keep your product away (at least 3-6 feet) from electrical devices that generate
RF noise, like microwaves, Monitors, electric motors, etc.
6.
Why can’t I get a wireless connection?
If you have enabled Encryption on the DI-634M, you must also enable encryption on
all wireless clients in order to establish a wireless connection.
For 802.11b, the Encryption settings are: 64 or 128 bit.
Make sure that the
encryption bit level is the same on the Router and the Wireless Client.
Make sure that the SSID on the Router and the Wireless Client are exactly the
same.
If they are not, wireless connection will not be established.
Move the DI-634M and the wireless client into the same room and then test the
wireless connection.
Disable all security settings. (WEP, MAC Address Control)
Turn off your DI-634M and the client. Turn the DI-634M back on again, and then
turn on the client.
Make sure that all devices are set to
Infrastructure
mode.
Check that the LED indicators are indicating normal activity. If not, check that
the AC power and Ethernet cables are firmly connected.
Check that the IP Address, subnet mask, gateway and DNS settings are correctly
entered for the network.
If you are using 2.4GHz cordless phones, X-10 equipment or other home
security systems, ceiling fans, and lights, your wireless connection will degrade
dramatically or drop altogether. Try changing the Channel on your DI-634M, and
on all the devices in your network to avoid interference.
Keep your product away (at least 3-6 feet) from electrical devices that generate
RF noise, like microwaves, Monitors, electric motors, etc.
Page 50 / 94
50
DI-634M User’s Manual
D-Link Systems, Inc.
Troubleshooting
7.
I forgot my encryption key.
Reset the DI-634M to its factory default settings and restore the other devices
on your network to their default settings. You may do this by pressing the Reset
button on the back of the unit. You will lose the current configuration settings.
8.
Resetting the DI-634M to Factory Default Settings
After you have tried other methods for troubleshooting your network, you may choose
to
Reset
the DI-634M to the factory default settings. Remember that D-Link MIMO
products network together, out of the box, at the factory default settings.
To hard-reset the DI-634M to Factory Default Settings, please do the following:
Locate the
Reset
button on the back of the DI-634M.
Use a paper clip to press the
Reset
button.
Hold for about 10 seconds and then release.
After the DI-634M reboots (this may take a few minutes) it will be reset to the
factory
Default
settings.

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