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D-Link DGL-4500 User Manual
Section ´ - Troubleshooting
3±.Why.can’t.I.connect.to.certain.sites.or.send.and.receive.emails.when.connecting.through.my.router?.
If you are having a problem sending or receiving email, or connecting to secure sites such as eBay, banking sites, and
Hotmail, we suggest lowering the MTU in increments of ten (Ex. 1492, 1482, 1472, etc).
Note:.AOL.DSL+.users.must.use.MTU.of.1400±.
To find the proper MTU Size, you’ll have to do a special ping of the destination you’re trying to go to. A destination could
be another computer, or a URL.
• Click on
Start
and then click
Run
.
• Windows
®
95, 98, and Me users type in
command
(Windows
®
NT, 2000, XP, and Vista
®
users type in
cmd
) and press
Enter.
(or click
OK
).
• Once the window opens, you’ll need to do a special ping. Use the following syntax:
. ping.[url].[-f].[-l].[MTU.value]
Example:
ping.yahoo±com.-f.-l.1472