Dell TrueMobile-2300 Router Manual PDF (Setup & Configuration Guide)

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I cannot access the Internet through the Dell TrueMobile 2300 Wireless Broadband Router. What

should I do?

Use the Control Utility to first determine where the connectivity is broken. This can be verified by the presence of the arrow on

its connection status window. You may also ignore this step and check for the following scenarios.

If there is a connection failure between your computer and the router, make sure the computer is successfully connected to

the network.

To review the connection status for the wireless network, start the web-based configuration tool and click the

Device

Status

tab.

Make sure the network adapter is successfully installed. For assistance, refer to the documentation that was shipped

with the adapter.

Make sure the TCP/IP stack is successfully installed.

Check the physical network cable connections for the computer.

Make sure the computer's IP settings are correct: Open a DOS command prompt window, type

ipconfig,

and press

<Enter>.

The computer's IP address must use the same network extension as the access point. For example, for the

access point's default IP address, the computer's IP address would have to be in the range of 192.168.2.2 to

192.168.2.254. To view the Dell TrueMobile 2300 Wireless Broadband Router IP settings, start the web-based

configuration tool. Click the

Device Status

tab.

The computer's subnet mask should be the same as the access point's subnet mask.

The computer's gateway IP address should match with the IP Address for the access point.

Check that the IP address assigned by your Internet service provider matches with the DNS IP address for your

computer.

If there is a connection failure between the Wireless Broadband Router and Internet,

Make sure the cable or DSL modem is properly plugged in and has power.

Verify that the cable or DSL modem has a good physical cable or telephone connection. If you are not sure, review the

documentation that was shipped with your modem.

Make sure the cable or DSL modem is properly connected to the Internet port of the TrueMobile 2300 Wireless

Broadband Router.

Try to view a valid Internet site. If you go to a known Internet site and are able to view the page, then you should be able to

access the Internet through the Wireless Broadband Router.

My computer is not connected to the Dell TrueMobile 2300 Wireless Broadband Router, what

should I do?

1. Check the LAN (Ethernet) cable and make sure you have inserted it correctly in the router. Please refer to the Quick

Start Guide that came with the router for reference.

2. Make sure your web browser is not configured to access the Internet via a proxy server. To do this in

Internet

Explorer

, click

Tools

Internet Options

Connection Tab

LAN Settings

button. Make sure all boxes are

unchecked.

3. Unplug the power cable from the rear of the router. Wait 5 seconds. Plug the power cable back in.

4. If you are connected by a wireless network, then make sure that you have the same SSID (network name) on your

computer and the Dell TrueMobile 2300 Wireless Broadband Router. The default SSID (network name) is "

wireless

(the name is case-sensitive).

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There are only some clients on the LAN that work. What should I do?

If the wired clients work, but the wireless clients cannot access the Dell TrueMobile 2300 Wireless Broadband Router:

Make sure the network name (SSID), encryption method, and encryption key for the Dell TrueMobile 2300 Wireless Broadband

Router match with those for the wireless client:

For the wireless client:

See the documentation for your wireless adapter.

For the Dell TrueMobile 2300 Wireless Broadband Router:

Start the web-based configuration tool.

Click the

Basic Settings

Wireless Settings

tabs.

Make sure that either the client is set to get an IP address automatically. For instructions, click

here

If the wireless clients work, but the wired clients cannot access the Dell TrueMobile 2300 Wireless Broadband Router:

Make sure the Ethernet cables are connected correctly. For information, see the documentation for the hub or switch.

My browser does not display the web-based configuration tool. What should I do?

Use

Microsoft Internet Explorer

Netscape Navigator

, both version 4.0 or higher, as your browser.

Check the browser’s proxy server settings:

1. Open the Control Panel on your computer, and double click the

Internet

icon from the Control Panel window. This will

open a window titled

Internet Properties.

2. From the Internet Properties window select the

Connection

tab.

3. Click the

LAN Settings

button.

4. Under the heading

Proxy server

select the

Access the Internet using a proxy server

option.

5. Click the

Advanced

button. This will bring up a window titled

Proxy Settings

6. Disable the proxy server setting or set it to auto-detect.

Remove or disable any firewall software on the client. See the documentation included with the firewall software.

Remove any dialup settings in the browser:

1. Open a browser. For

Internet Explorer

, follow the next two steps.

2. Click

Tools

-->

Internet Options

-->

Connections

3. Click the

Never Dial a connection

option.

Enter

http://192.168.2.1

for the default IP address. If the default IP address has been changed, then use the new IP

address assigned to the Dell TrueMobile 2300 Wireless Broadband Router.

Make sure the client is set to obtain an IP address automatically.

To obtain an IP address automatically:

1. Open the Control Panel on your computer, and double click the

Network and Dial-up Connections

icon.

2. Right-click your local area connection.

3. Click

Properties

4. Select the

TCP/IP

option.

NOTE: Some systems may require you to select the

Networking

tab before selecting the

TCP/IP

option.

5. Click the

Properties

button.

6. Check the

Obtain an IP address automatically

option.

If you are using a manually assigned IP address for the client, the IP address for the client must be on the same subnet as

the Dell TrueMobile 2300 Wireless Broadband Router:

1. Follow the instructions above to access the Internet Protocol (TCP/IP) Properties window.

2. The option

Use the following IP address

should be selected.

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3. Check and assure that the value in the

Subnet mask

field matches that for the Dell TrueMobile 2300 Wireless

Broadband Router.

If you are using a DHCP server to provide an IP address to the Dell TrueMobile 2300 Wireless Broadband Router, you must

determine the address that was provided by the DHCP server. For assistance on getting the IP address from the DHCP

server, see the documentation for your server or contact your network administrator.

Make sure that the Dell TrueMobile 2300 Wireless Broadband Router is properly installed and configured:

1. Make sure that the

Power

light on the front of the access point is lit.

2. Make sure that the LAN light on the front of the access point is lit. The LAN LED indicates a wired client connection.

3. Check the computer's network settings. Verify that the TCP/IP settings are correct.

1. Open a DOS command prompt window.

2. Type

ipconfig

and press <Enter>.

4. Compare the network portion of the address for the computer with that of the access point. The first three octets of the

address should be the same. For example, if the access point's IP address is the default, 192.168.2.1, the computer's

IP address should be in the range from 192.168.2.2 to 192.168.2.254; thus, it should appear as

192.168.2.xxx.

Reset the Dell TrueMobile 2300 Wireless Broadband Router to its default settings. See

How do I restart or reset the

Broadband Router?

My computer is not connected to the Internet, what should I do?

1. Check the connection between the router and the cable/DSL modem to make sure it is properly connected.

2. Double-click the information you entered in the cable/DSL settings.

3. Unplug the power cable from the rear of the cable/DSL modem. Wait 5 seconds. Plug the power cable back in.

The TrueMobile CD Setup Wizard program does not run automatically after inserting the

Installation CD into the CD-ROM drive. What should I do?

a. Go to start > Run

b. Type x:\setup.exe (where "x" is the drive letter of your CD-ROM drive)

How do I access the Wireless Broadband Router after disabling the DHCP server function?

Once you have disabled the DHCP server function on the Wireless Broadband Router by un-checking the

Enable DHCP

Server Function

box on the DHCP Server Settings page in the

Advanced Settings

, you may not be able to access the web-

based configuration tool again. To restore access to the web tool, use one of your network clients to do the following:

For Windows XP and 2000

1. Right-click

My Network Places

and click

Properties

2. Right-click your local area network connection and click

Properties

3. Select

Internet Protocol (TCP/IP)

and click

Properties

4. Click the

Use the following IP address

option.

5. In the

IP Address

field, enter

192.168.2.2

6. In the

Subnet Mask

, enter

255.255.255.0

NOTICE: After making changes to the Broadband Router settings, you must reassign your network client to

obtain an IP address dynamically. Follow the instructions above for the Internet Protocol Settings on your

computer. Recheck the appropriate option to obtain an IP address automatically.

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How do I restart or reset the Wireless Broadband Router?

To restart the Dell TrueMobile 2300 Wireless Broadband Router, unplug the power connector and plug it back in.

To load the Dell TrueMobile 2300 Wireless Broadband Router's default settings, hold down the reset button on the router for

at least five seconds. While the unit resets, the Power light blinks.

NOTICE: When you reset the Dell TrueMobile 2300 via the reset button, press it for at least five seconds, the

current configurations will be erased and the

factory default settings

will be loaded on the unit.

For customer support, go to

support.dell.com

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How do I find out about firmware upgrades?

All new firmware upgrades are posted on the web. To download the latest firmware, go to the Dell support website:

support.dell.com

NOTE: You can only use firmware designed specifically for the Dell TrueMobile 2300 Wireless Broadband Router.

Use the Upgrade Firmware page on the web-based configuration tool once you have downloaded the firmware. Click the

System Tools

Upgrade Firmware

tabs. Enter the file name and path for the new firmware. Click the

Start

button to load

the file on your Dell TrueMobile 2300 Wireless Broadband Router.

What is the actual speed throughput for the Dell TrueMobile 2300?

In 802.11g, wireless network adapters and access points provide up to 54 Mbps data transmission rate. In 802.11b, the data

can be transmitted at the rate up to 11 Mbps. Actual throughput, however, may be less, just as 10 Mbps-cabled Ethernet

does not always provide 10 Mbps performance. Transmission speeds vary with files size, number of users, and distance from

the access point. A properly designed system provides Ethernet-like performance for users. As signal strength decreases,

the automatic data rate of 802.11g decreases from 54 Mbps to 48, 36, 24, 18, 12, 9, or 6 Mbps in order to maintain the

connection. The data rate of 802.11b may decrease from 11 Mbps to 5.5, 2, or 1 Mbps.

Are there any known health issues caused by Radio Frequency (RF) transmission from the Dell

TrueMobile 2300?

There is no conclusive evidence, to date, that RF waves from the 2.4

gigahertz

(GHz) range pose any health issues. Although

wireless LAN devices operate at the same frequency as microwave ovens, wireless access points and adapters at 2.4 GHz

emit a power signal of 100

megawatts

(MW), less than other 2.4 GHz products, such as microwave ovens or cordless phones.

Is this a shared or switched technology medium?

The wireless access point of the Dell TrueMobile 2300 Wireless Broadband Router is similar to a hub, which is a shared

medium.

What is the difference between Bluetooth and 802.11?

These technologies are aimed at different situations. Bluetooth is a 1 Mbps technology designed for the interconnection of

devices that are in close proximity to one another. You use Bluetooth when you have two or more devices requiring direct

connectivity in short distances of about 30 feet. Some examples include PDAs or handheld computers to computers;

notebooks to printers; and phones to headsets. The 802.11 products are a full LAN connectivity solution, designed to provide

network transmissions at high data rates and in a greater distance. You use 802.11 product when you want to access to the

Internet or a local area network.

Does the Dell TrueMobile 2300 support Internet games?

The Dell TrueMobile 2300 Wireless Broadband Router supports some Internet games, depending on the game software. If you

have difficulties, consult the software supplier's technical support as they may be aware of configurations to enable their game

to be played via a NAT server.

You may play games over a wireless network as long as the game supports multiple users on a LAN. To find out if multiple

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