1. Home
    2. /
  2. Manuals
    3. /
  3. Cradlepoint
    4. /
  4. MBR95
    5. /
  5. 4
Page 16 / 137 Scroll up to view Page 11 - 15
CRADLEPOINT
MBR95 | USER MANUAL Firmware ver. 3.6.3
© 2011
CRADLEPOINT, INC.
PLEASE VISIT
HTTP://KNOWLEDGEBASE.CRADLEPOINT.COM/
FOR MORE HELP AND RESOURCES
PAGE 14
3.3
Common Problems
This section contains a list of some of the most common issues faced by users of the MBR95.
Please visit CradlePoint Knowledgebase at
for more help and answers to your
other questions.
3.3.1
Your USB Modem Does Not Work With the Router
If your USB data modem is not working with the router, check the list of supported devices at
to ensure you are using a supported device and carrier. The device you are
using must be supported on the carrier network providing your cellular service or it’s considered an unsupported
device, even if it is supported on another carrier’s network.
Sometimes a USB data modem needs to be updated or have other configurations set correctly in order to make a
connection through the router. If your USB Modem has not been updated recently, it is recommended that you do
so if it is having trouble connecting to the MBR95. Insert your USB data modem into your PC and access the
Internet using the software provided by your cellular carrier. Follow the directions provided to complete the update.
Once you have updated your USB data modem, reconnect the cellular device to your CradlePoint router and
connect to the Internet.
If you are using a 4G WiMAX modem you need to set the WiMAX Realm. This can be done on the administration
pages. Log in using the
hostname “
cp/
”
or IP address
“
”
in your browser. On page 3 of the First
Time Setup Wizard (go to
Getting Started
→
First Time Setup
), you can set the WiMAX Realm. Be sure to click
Apply
on page 4 to save the change.
Some wireless carriers provide more than one Access Point Name (APN) that a modem can connect to. If you wish
to specify the APN, this can be done on the administration pages. Log in using the
hostname “
cp/
”
or IP address
“
”
in your browser. Go to
Internet
→
Connection Manager
. In the
WAN Interfaces
section,
select your modem an
d click “
Edit
.”
Select the
SIM/APN Settings
tab. There is an Access Point Name field: Set
the APN and click
Submit
. Some APN examples are
isp.cingular
,
ecp.tmobile.com
, and
vpn.com
. The modem
must be removed and reinserted (or the router must be rebooted) for this change to take effect.
Page 17 / 137
CRADLEPOINT
MBR95 | USER MANUAL Firmware ver. 3.6.3
© 2011
CRADLEPOINT, INC.
PLEASE VISIT
HTTP://KNOWLEDGEBASE.CRADLEPOINT.COM/
FOR MORE HELP AND RESOURCES
PAGE 15
If the above issues have been resolved and you can connect to the router but you cannot get Internet through it
using your modem, you may need to upgrade the router firmware. Use your computer (you may need to plug your
mod
em directly into your computer if you don’t have another way to access the
Internet) to download the latest
firmware for the router (go to
and scroll over
firmware
at the bottom of
the page). Then log in to the router administration pages and manually upload the firmware. Go to
System
Settings →
System Software
and click on “Manual Firmware Upload”.
If you are still unable to access the Internet after following the above directions, contact CradlePoint Technical
Support for further assistance.
Page 18 / 137
CRADLEPOINT
MBR95 | USER MANUAL Firmware ver. 3.6.3
© 2011
CRADLEPOINT, INC.
PLEASE VISIT
HTTP://KNOWLEDGEBASE.CRADLEPOINT.COM/
FOR MORE HELP AND RESOURCES
PAGE 16
3.3.2
You are Connected to the Router but Cannot Connect to the Internet
The status LEDs of your router will give you an indication whether or not a proper connection is being made. See the LED
STATUS definitions below:
If the USB data modem LEDs are not illuminated, your modem is not connected and online. You may need to update
firmware. Refer to the previous section,
“
Your USB Modem Does Not Work With The Router
.”
If you are still not online after updating, call CradlePoint Technical Support for further assistance.
Page 19 / 137
CRADLEPOINT
MBR95 | USER MANUAL Firmware ver. 3.6.3
© 2011
CRADLEPOINT, INC.
PLEASE VISIT
HTTP://KNOWLEDGEBASE.CRADLEPOINT.COM/
FOR MORE HELP AND RESOURCES
PAGE 17
3.3.3
Your MBR95 router gets an IP conflict when you plug it into your Cable or DSL modem.
If your Cable or DSL modem is not working with the router, check that there is not an IP conflict. Go to
Internet
→
Connection Manager
and find the Ethernet connection under WAN Interfaces.
If it says “IP conflict” you will need
to change the IP address of the MBR95 router from
“192.168.0.1”.
A suggested IP address is “192.168.10.1”
.
Change the IP address by going to
Network Settings→ WiFi / Local
Networks
. Find the IP address under “IP
Settings” and type the alternate IP address.
Click
Submit
to save the settings.
NOTE: To access the router administration pages after changing the IP address you will need to go to the new IP address in your Internet browser
instead of “
”.
You may continue to use “
cp/
” to access the router administration pages after this change.
If you are still unable to access the Internet after following the above directions, contact CradlePoint Technical Support for
further assistance.
Page 20 / 137
CRADLEPOINT
MBR95 | USER MANUAL Firmware ver. 3.6.3
© 2011
CRADLEPOINT, INC.
PLEASE VISIT
HTTP://KNOWLEDGEBASE.CRADLEPOINT.COM/
FOR MORE HELP AND RESOURCES
PAGE 18
4
WEB INTERFACE -- ESSENTIALS
The MBR95 has a Web interface for configuration and administration of all features. The interface is organized with a
button for toggling between
Basic Mode
and
Advanced Mode
and 5 tabs at the top of the screen:
Getting Started
Status
Network Settings
Internet
System Settings
Click on any of the 5 tabs to open a dropdown menu with further options for the administration of the MBR95.

Rate

4.5 / 5 based on 2 votes.

Popular Cradlepoint Models

Famous Router IPs
Famous Router Companies
Bookmark Our Site

Press Ctrl + D to add this site to your favorites!

Share
Top