CRADLEPOINT

MBR1200 | USER MANUAL Firmware ver. 1.6.12

© 2010

CRADLEPOINT, INC.

PLEASE VISIT

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FOR MORE HELP AND RESOURCES

PAGE 9

3.3 Establishing a Wireless Internet Connection

3.3.1

Wireless Network Connection

On a Wi-Fi-enabled computer or device, open the View Wireless Networks window and click

on the MBR1200. Next, click on the

Connect

button in the bottom right corner of the window.

If more than one MBR1200 wireless router is visible, you can find the correct unit by checking

for its SSID. Your wireless router uses the SSID of MBR1200-

xxx, where “xxx” is the last 3

digits of the router‟s MAC address. The MAC address can be found on the MBR1200 product

box or the bottom of the MBR1200 unit. Once you have completed your wireless connection

to the MBR1200 router, you should set up security on your wireless network by following the

procedures identified in the next step (recommended). You can connect directly onto the

Internet without security (not recommended) by skipping the next step.

3.3.2

Setting Up Wireless Network Security

Wi-Fi Security is highly recommended by CradlePoint.

Wi-Fi Security is separate from the

User Login Page

.

Setting “

Wi-Fi

Security” on your router prevents users from connecting

their computers to your router unless they have you wireless security password.

Follow The Steps Below to Set the Wi-Fi Security:



Access your router

Administration Login

screen by opening a web browser window

and typing the IP address

into the address bar.



Enter your

Default Administrative Password

. This password is

the last 6 digits of

the MBR1200’s MAC address

found on the side panel of the MBR1200 product box

or the bottom of the MBR1200.



After you enter the password, click the

Log In

button.



After you are logged in, click on the

BASIC

menu tab at the top of the setup window.

Next, click the

Launch Setup Wizard

button in the middle of the screen.



Follow the instructions in the Setup Wizard (Outlined in section 4.2 of this document:

Wizard) to complete the setup

(Basic

→

Wizard)

.



After security setup has been completed, continue to the next Step to use your new

Security- Enabled Internet Connection.

CRADLEPOINT

MBR1200 | USER MANUAL Firmware ver. 1.6.12

© 2010

CRADLEPOINT, INC.

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3.3.3

Connect to the Internet

Using any device with a supported browser, open a browser window.

A default CradlePoint page will appear asking for a password.

Use the password you assigned in the

Basic Wizard Setup

. If you did not

change the password, or have not yet setup your wireless network security, use

the default password. The default password is the last six digits of the

MBR12

00‟s MAC address. The MAC a

ddress can be found on the MBR1200

product box or the bottom of the MBR1200.

Enter the password and click the

Login

button.

After login, you will be able to click on a

Remember Me

button so that so that

the next time user device connects to the MBR1200, no password is needed.

Remember: This password is necessary to protect against unauthorized access

to your system.

CRADLEPOINT

MBR1200 | USER MANUAL Firmware ver. 1.6.12

© 2010

CRADLEPOINT, INC.

PLEASE VISIT

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3.4 Common Problems

This section contains a list of some of the most common issues faced by users of the MBR1200.

Please visit CradlePoint Knowledgebase at

for more help and answers to your other questions.

3.4.1

Your USB Modem or Phone Does Not Work With the Router



If your USB data modem or phone is not working with the router, check the list of supported devices to ensure you are using a supported

device and carrier. The device you‟re using must be supported on the carrier network providing your cellular service or it‟s considered an

unsupported device, even if it is supported on another carrier‟s network.

CradlePoint‟s supported device list changes regularly. We update our supported device list after a device is certified and ap

proved. If the

device you have is NOT on the list, that means we do not support it at this time.

The SUPPORTED DEVICE list can be found at:

cradlepoint.com/support/MBR1200



Sometimes a USB data modem needs to be updated or have other configurations set correctly in order to make a connection through the

router. If your USB Modem has not been updated recently, it is recommended that you do so if it is having trouble connecting to the

MBR1200. Simply insert your USB data modem into your PC and using the software provided by your cellular carrier, access the Internet.

Follow the directions provided to complete the update. Once you have updated your USB data modem, reconnect the cellular device to

your CradlePoint router and connect to the Internet.



If you are using 4G modem you need to set the WiMAX Realm. This can be done at the administrative page (login to IP address

)

and go to

Modem → Settings

. Under Modem Specific Settings use the

WiMAX Realm Select

to select your carrier.

Make sure you Save Settings.



Some wireless carriers provide multiple Access Point Names that a modem can connect to. If you wish to specify an APN, this can be

done at the administrative page (login to IP address

)

and go to

Modem → Settings.

Enter the APN and

Save Settings

.

Some examples of APN are

isp.cingular

,

ecp.tmobile.com

and

vpn.com

. This APN will be set in the first profile position (see

Modem

Diagnostics

). The modem must be removed and reinserted for this change to take affect (or the router rebooted). This APN is associated

with the modem in the interface referred to in the

Modem Interface

drop down menu, so multiple APNs may be entered.



If the above issues have been resolved and you can connect to the router but not get internet through it using your modem you may need

to upgrade the router firmware.

Use your computer (you may need to plug your modem directly into your computer if you do

n‟t have

another way to access the internet) to download the latest firmware for the router (found at:

www.cradlepoint.com/support/mbr1200

).

Then login to the router admin page and manually upload the firmware (directions can be found in this manual in section 7.4.2).



If you are still unable to access the Internet after following the above directions, contact CradlePoint Technical Support for further

assistance.

CRADLEPOINT

MBR1200 | USER MANUAL Firmware ver. 1.6.12

© 2010

CRADLEPOINT, INC.

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PAGE 12

3.4.2

You are Connected to the Router but Cannot Connect to the Internet

The status LEDs of your router will give you an indication whether or not a proper connection is being made. See the LED STATUS definitions

below:

If the USB Data Modem LEDs are not illuminated, your modem is not connected a

nd online. You may need to update firmware. Refer to “Your

USB Modem or Phone Does Not Work With The Router.”

If you are still not online after updating, call CradlePoint Technical Support for further assistance.

CRADLEPOINT

MBR1200 | USER MANUAL Firmware ver. 1.6.12

© 2010

CRADLEPOINT, INC.

PLEASE VISIT

HTTP://KNOWLEDGEBASE.CRADLEPOINT.COM/

FOR MORE HELP AND RESOURCES

PAGE 13

3.4.3

My Wi-Fi-enabled

Devices Can‟t Get Past

the Login Page

Some electronic devices may experience problems handling the Internet Access User Login setting. Devices that commonly have trouble are, but

not limited to:



iPod Touch



iPhone



Wireless VoIP Phones



Wireless Printers



Most Wi-Fi-enabled Video Game Systems



Most Wi-Fi-enabled Devices that are not PCs or Macs

To Allow These Devices Access,

follow the instructions below to disable the user login.



Access your router administration page by opening your browser and typing

in the address bar.



Go to the

TOOLS

tab on the top navigation, then the

USER LOGIN

menu on the left panel.



Uncheck the

REQUIRE USER LOGIN

check box.



Scroll to the top of the page and click

SAVE THE SETTINGS

, which will save and reboot the router with your new configuration.

NOTE: Because the User Login page adds security and access control to others connected to your router, you may need to enable additional

security features such as WEP, WPA, or MAC Address Filtering (if you are not already doing so) when turning off the User Login Page. See the

“Setting

Wi-Fi Security on your

CradlePoint Router” section of this guide for details.