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CRADLEPOINT
MBR1200 | USER MANUAL Firmware ver. 1.6.12
© 2010
CRADLEPOINT, INC.
PLEASE VISIT
HTTP://KNOWLEDGEBASE.CRADLEPOINT.COM/
FOR MORE HELP AND RESOURCES
PAGE 9
3.3 Establishing a Wireless Internet Connection
3.3.1
Wireless Network Connection
On a Wi-Fi-enabled computer or device, open the View Wireless Networks window and click
on the MBR1200. Next, click on the
Connect
button in the bottom right corner of the window.
If more than one MBR1200 wireless router is visible, you can find the correct unit by checking
for its SSID. Your wireless router uses the SSID of MBR1200-
xxx, where “xxx” is the last 3
digits of the router‟s MAC address. The MAC address can be found on the MBR1200 product
box or the bottom of the MBR1200 unit. Once you have completed your wireless connection
to the MBR1200 router, you should set up security on your wireless network by following the
procedures identified in the next step (recommended). You can connect directly onto the
Internet without security (not recommended) by skipping the next step.
3.3.2
Setting Up Wireless Network Security
Wi-Fi Security is highly recommended by CradlePoint.
Wi-Fi Security is separate from the
User Login Page
.
Setting “
Wi-Fi
Security” on your router prevents users from connecting
their computers to your router unless they have you wireless security password.
Follow The Steps Below to Set the Wi-Fi Security:
Access your router
Administration Login
screen by opening a web browser window
and typing the IP address
into the address bar.
Enter your
Default Administrative Password
. This password is
the last 6 digits of
the MBR1200’s MAC address
found on the side panel of the MBR1200 product box
or the bottom of the MBR1200.
After you enter the password, click the
Log In
button.
After you are logged in, click on the
BASIC
menu tab at the top of the setup window.
Next, click the
Launch Setup Wizard
button in the middle of the screen.
Follow the instructions in the Setup Wizard (Outlined in section 4.2 of this document:
Wizard) to complete the setup
(Basic
Wizard)
.
After security setup has been completed, continue to the next Step to use your new
Security- Enabled Internet Connection.
Page 12 / 132
CRADLEPOINT
MBR1200 | USER MANUAL Firmware ver. 1.6.12
© 2010
CRADLEPOINT, INC.
PLEASE VISIT
HTTP://KNOWLEDGEBASE.CRADLEPOINT.COM/
FOR MORE HELP AND RESOURCES
PAGE 10
3.3.3
Connect to the Internet
Using any device with a supported browser, open a browser window.
A default CradlePoint page will appear asking for a password.
Use the password you assigned in the
Basic Wizard Setup
. If you did not
change the password, or have not yet setup your wireless network security, use
the default password. The default password is the last six digits of the
MBR12
00‟s MAC address. The MAC a
ddress can be found on the MBR1200
product box or the bottom of the MBR1200.
Enter the password and click the
Login
button.
After login, you will be able to click on a
Remember Me
button so that so that
the next time user device connects to the MBR1200, no password is needed.
Remember: This password is necessary to protect against unauthorized access
to your system.
Page 13 / 132
CRADLEPOINT
MBR1200 | USER MANUAL Firmware ver. 1.6.12
© 2010
CRADLEPOINT, INC.
PLEASE VISIT
HTTP://KNOWLEDGEBASE.CRADLEPOINT.COM/
FOR MORE HELP AND RESOURCES
PAGE 11
3.4 Common Problems
This section contains a list of some of the most common issues faced by users of the MBR1200.
Please visit CradlePoint Knowledgebase at
for more help and answers to your other questions.
3.4.1
Your USB Modem or Phone Does Not Work With the Router
If your USB data modem or phone is not working with the router, check the list of supported devices to ensure you are using a supported
device and carrier. The device you‟re using must be supported on the carrier network providing your cellular service or it‟s considered an
unsupported device, even if it is supported on another carrier‟s network.
CradlePoint‟s supported device list changes regularly. We update our supported device list after a device is certified and ap
proved. If the
device you have is NOT on the list, that means we do not support it at this time.
The SUPPORTED DEVICE list can be found at:
cradlepoint.com/support/MBR1200
Sometimes a USB data modem needs to be updated or have other configurations set correctly in order to make a connection through the
router. If your USB Modem has not been updated recently, it is recommended that you do so if it is having trouble connecting to the
MBR1200. Simply insert your USB data modem into your PC and using the software provided by your cellular carrier, access the Internet.
Follow the directions provided to complete the update. Once you have updated your USB data modem, reconnect the cellular device to
your CradlePoint router and connect to the Internet.
If you are using 4G modem you need to set the WiMAX Realm. This can be done at the administrative page (login to IP address
)
and go to
Modem → Settings
. Under Modem Specific Settings use the
WiMAX Realm Select
to select your carrier.
Make sure you Save Settings.
Some wireless carriers provide multiple Access Point Names that a modem can connect to. If you wish to specify an APN, this can be
done at the administrative page (login to IP address
)
and go to
Modem → Settings.
Enter the APN and
Save Settings
.
Some examples of APN are
isp.cingular
,
ecp.tmobile.com
and
vpn.com
. This APN will be set in the first profile position (see
Modem
Diagnostics
). The modem must be removed and reinserted for this change to take affect (or the router rebooted). This APN is associated
with the modem in the interface referred to in the
Modem Interface
drop down menu, so multiple APNs may be entered.
If the above issues have been resolved and you can connect to the router but not get internet through it using your modem you may need
to upgrade the router firmware.
Use your computer (you may need to plug your modem directly into your computer if you do
n‟t have
another way to access the internet) to download the latest firmware for the router (found at:
www.cradlepoint.com/support/mbr1200
).
Then login to the router admin page and manually upload the firmware (directions can be found in this manual in section 7.4.2).
If you are still unable to access the Internet after following the above directions, contact CradlePoint Technical Support for further
assistance.
Page 14 / 132
CRADLEPOINT
MBR1200 | USER MANUAL Firmware ver. 1.6.12
© 2010
CRADLEPOINT, INC.
PLEASE VISIT
HTTP://KNOWLEDGEBASE.CRADLEPOINT.COM/
FOR MORE HELP AND RESOURCES
PAGE 12
3.4.2
You are Connected to the Router but Cannot Connect to the Internet
The status LEDs of your router will give you an indication whether or not a proper connection is being made. See the LED STATUS definitions
below:
If the USB Data Modem LEDs are not illuminated, your modem is not connected a
nd online. You may need to update firmware. Refer to “Your
USB Modem or Phone Does Not Work With The Router.”
If you are still not online after updating, call CradlePoint Technical Support for further assistance.
Page 15 / 132
CRADLEPOINT
MBR1200 | USER MANUAL Firmware ver. 1.6.12
© 2010
CRADLEPOINT, INC.
PLEASE VISIT
HTTP://KNOWLEDGEBASE.CRADLEPOINT.COM/
FOR MORE HELP AND RESOURCES
PAGE 13
3.4.3
My Wi-Fi-enabled
Devices Can‟t Get Past
the Login Page
Some electronic devices may experience problems handling the Internet Access User Login setting. Devices that commonly have trouble are, but
not limited to:
iPod Touch
iPhone
Wireless VoIP Phones
Wireless Printers
Most Wi-Fi-enabled Video Game Systems
Most Wi-Fi-enabled Devices that are not PCs or Macs
To Allow These Devices Access,
follow the instructions below to disable the user login.
Access your router administration page by opening your browser and typing
in the address bar.
Go to the
TOOLS
tab on the top navigation, then the
USER LOGIN
menu on the left panel.
Uncheck the
REQUIRE USER LOGIN
check box.
Scroll to the top of the page and click
SAVE THE SETTINGS
, which will save and reboot the router with your new configuration.
NOTE: Because the User Login page adds security and access control to others connected to your router, you may need to enable additional
security features such as WEP, WPA, or MAC Address Filtering (if you are not already doing so) when turning off the User Login Page. See the
“Setting
Wi-Fi Security on your
CradlePoint Router” section of this guide for details.

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