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Introduction

 

Attractive compact design that allows for vertical, horizontal, or wall-mounted

operation

 

TR-068 compliant color-coded interface ports and corresponding cables simplify

installation and setup

 

DOCSIS-5 compliant LED labeling and behavior provides a user and technician

friendly method to check operational status and act as a troubleshooting tool

 

Allows automatic software upgrades by your service provider

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4028315 Rev A

What's In the Carton?

What's In the Carton?

When you receive your wireless residential gateway, you should check the

equipment and accessories to verify that each item is in the carton and that each item

is undamaged. The carton contains the following items:

One of the DOCSIS Residential

Gateway models:

One power adapter (models

requiring external power supply)

One Ethernet cable (CAT5/RJ-45)

One CD-ROM

If any of these items are missing or damaged, please contact your service provider

for assistance.

Notes:

 

You will need an optional cable signal splitter and additional standard RF

coaxial cables if you want to connect a VCR, a Digital Home Communications

Terminal (DHCT) or a set-top converter, or a TV to the same cable connection as

your wireless residential gateway.

 

Cables and other equipment needed for telephone service must be purchased

separately. Contact your service provider to inquire about the equipment and

cables you need for telephone service.

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Front Panel Description

The front panel of your residential gateway provides LED status indicators that

indicate how well and at what state your residential gateway is operating. See

Front

Panel LED Status Indicator Functions

(on page 104), for more information on front

panel LED status indicator functions.

Model EPC2425

1

POWER

—ON, power is applied to the wireless residential gateway

2

DS

—ON, the wireless residential gateway is receiving data from the cable

network

3

US

—On, the wireless residential gateway is sending data to the cable

network

4

ONLINE

—ON, the wireless residential gateway is registered on the

network and fully operational

5

ETHERNET 1 - 4

—ON, a device is connected to one of the Ethernet ports.

BLINKING indicates that data is being transferred over the Ethernet

connection

6

WIRELESS LINK

—ON, the Wireless Access Point is operational.

BLINKING indicates that data is being transferred over the wireless

connection. OFF indicates that the wireless access point has been disabled

by the user

7

WIRELESS SETUP

—OFF (normal condition) wireless setup is not active.

BLINKING indicates the user has activated wireless setup to add new

wireless clients on the wireless network

8

TEL1

—ON indicates telephony service is enabled. Blinks when line 1 is in

use. OFF indicates that phone service for TEL 1 is not enabled

9

TEL2

—ON indicates telephony service is enabled. Blinks when line 2 is in

use. OFF indicates that phone service for TEL 2 is not enabled

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4028315 Rev A

Back Panel Description

Back Panel Description

The following illustrations show the description and function of the back panel

components on the EPC2425.

External Power Supply Model

Model EPC2425 (with external power supply)

1

15VDC

—Connects the residential gateway to the AC power adapter that

is provided with your residential gateway

CAUTION:

Avoid damage to your equipment. Only use the power supply

that is provided with your residential gateway.

2

TELEPHONE 1 and 2

—RJ-11 telephone ports connect to home telephone

wiring to conventional telephones or fax machines

3

ETHERNET

—Four RJ-45 Ethernet ports connect to the Ethernet port on

your PC or your home network

4

REBOOT EMTA

—A momentary pressing (1-2 seconds) of this switch

reboots the EMTA. Pressing the switch for more than ten seconds first

causes a reset-to-factory-default of all settings and then reboots the

gateway

CAUTION:

The Reset button is for maintenance purposes only. Do not use

unless instructed to do so by your cable or telephone service

provider. Doing so may cause you to lose any cable modem

settings you have selected.

5

WIRELESS SETUP

—Pressing this switch initiates wireless setup, this

feature allows the user to add new Wireless Protected Setup (WPS)

compliant wireless clients to the home network

6

CABLE

—F-connector connects to an active cable signal from your service

provider

7

ANTENNA—

Connection for external 802.11 antenna

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Where Is the Best Location for My DOCSIS Residential Gateway?

Where Is the Best Location for My DOCSIS Residential

Gateway?

The ideal location for your residential gateway is where it has access to outlets and

other devices. Think about the layout of your home or office, and consult with your

service provider to select the best location for your residential gateway. Read this

user guide thoroughly before you decide where to place your residential gateway.

Consider these recommendations:

 

Choose a location close to your computer if you will also use the residential

gateway for high-speed Internet service.

 

Choose a location that is near an existing RF coaxial connection to eliminate the

need for an additional RF coaxial outlet.

 

Choose a location for the residential gateway that is adjacent to your telephone

equipment if you are using only one or two pieces of telephone equipment.

 

Note: If you are using the residential gateway to provide service to several

telephones, a professional installer can connect the residential gateway to your

existing home telephone wiring. To minimize changes to the home telephone

wiring, you may want to locate the residential gateway near an existing

telephone outlet.

 

Choose a location that is relatively protected from accidental disturbance or

harm, such as a closet, basement, or other protected area.

 

Choose a location so that there is plenty of room to guide the cables away from

the modem without straining or crimping them.

 

Airflow around the residential gateway should not be restricted.

 

Read this user guide thoroughly before installing the residential gateway.