IMPORTANT SAFETY INSTRUCTIONS

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Antennas

Use only the antenna supplied with the product.

20090312 CE_Gateway

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Introduction

Introduction

Welcome to the exciting world of high-speed Internet and high-quality digital

telephone service. Your new Cisco

®

Model DPC3925 DOCSIS

®

3.0 or EPC3925

EuroDOCSIS™ Wireless Residential Gateway with Embedded Digital Voice Adapter

is a cable modem that meets industry standards for high-speed data connectivity

along with reliable digital telephone service. The DPC3925 and EPC3925 residential

gateway delivers data, voice and wired (Ethernet) or wireless gateway capabilities to

connect a variety of devices in the home or small office and support high-speed data

access and cost-effective voice services, all in one device. With a DPC3925 or

EPC3925 residential gateway, your Internet enjoyment, home and business

communications, and personal productivity will surely soar.

This guide provides procedures and recommendations for placing, installing,

configuring, operating, and troubleshooting your DPC3925 and EPC3925 residential

gateway for high-speed Internet and digital telephone service for your home or

office. Refer to the appropriate section in this guide for the specific information you

need for your situation. Contact your service provider for more information about

subscribing to these services.

Benefits and Features

Your new DPC3925 and EPC3925 residential gateway offers the following

outstanding benefits and features:



Compliant with DOCSIS 3.0, 2.0, and 1.x

standards along with PacketCable™

and EuroPacketCable™ specifications to deliver high

-end performance and

reliability



High performance broadband Internet connectivity to energize your online

experience



Two-line embedded digital voice adapter for wired telephony service



Four 1000/100/10BASE-T Ethernet ports to provide wired connectivity



802.11n Wireless Access Point



Wi-Fi Protected Setup (WPS), including a push button switch to activate WPS for

simplified and secure wireless setup



User configurable Parental Control blocks access to undesirable Internet sites



Advanced firewall technology deters hackers and protects the home network

from unauthorized access



Attractive compact design that allows for vertical, horizontal, or wall-mounted

operation

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Introduction



Color-coded interface ports and corresponding cables simplify installation and

setup



DOCSIS-5 compliant LED labeling and behavior provides a user and technician

friendly method to check operational status and act as a troubleshooting tool



Allows automatic software upgrades by your service provider

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What's In the Carton?

What's In the Carton?

When you receive your wireless residential gateway, you should check the

equipment and accessories to verify that each item is in the carton and that each item

is undamaged. The carton contains the following items:

One of the DOCSIS Residential

Gateway models (DPC3925 or

EPC3925):

One power adapter (models

requiring external power supply)

One Ethernet cable (CAT5/RJ-45)

One CD-ROM

If any of these items are missing or damaged, please contact your service provider

for assistance.

Notes:



You will need an optional cable signal splitter and additional standard RF

coaxial cables if you want to connect a VCR, a Digital Home Communications

Terminal (DHCT) or a set-top converter, or a TV to the same cable connection as

your wireless residential gateway.



Cables and other equipment needed for telephone service must be purchased

separately. Contact your service provider to inquire about the equipment and

cables you need for telephone service.

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Front Panel Description

Front Panel Description

The front panel of your residential gateway provides LED status indicators that

indicate how well and at what state your residential gateway is operating. See

Front

Panel LED Status Indicator Functions

(on page 99), for more information on front

panel LED status indicator functions.

Model DPC3925 shown here

1

POWER

—

ON, power is applied to the wireless residential gateway

2

DS

—

ON, the wireless residential gateway is receiving data from the cable

network

3

US

—

On, the wireless residential gateway is sending data to the cable

network

4

ONLINE

—

ON, the wireless residential gateway is registered on the

network and fully operational

5

ETHERNET 1 - 4

—

ON, a device is connected to one of the Ethernet ports.

BLINKING indicates that data is being transferred over the Ethernet

connection

6

USB

—

ON, a device is connected to the USB port. BLINKING indicates that

data is being transferred over the USB connection

7

WIRELESS LINK

—

ON, the Wireless Access Point is operational.

BLINKING indicates that data is being transferred over the wireless

connection. OFF indicates that the wireless access point has been disabled

by the user

8

WIRELESS SETUP

—

OFF (normal condition) wireless setup is not active.

BLINKING indicates the user has activated wireless setup to add new

wireless clients on the wireless network

9

TEL1

—

ON indicates telephony service is enabled. Blinks when line 1 is in

use. OFF indicates that phone service for TEL 1 is not enabled

10

TEL2

—

ON indicates telephony service is enabled. Blinks when line 2 is in

use. OFF indicates that phone service for TEL 2 is not enabled