About This Guide

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About This Guide

Introduction

Welcome. This guide provides instructions and recommendations for placing,

installing, configuring, operating, maintaining, and troubleshooting the DPC3848,

DPC3848V, and DPC3848VM DOCSIS 3.0 Wireless Residential Gateways.

Purpose

This guide covers the following product models:



DPC3848 DOCSIS 3.0 Wireless Residential Gateway



DPC3848V DOCSIS 3.0 Wireless Residential Gateway



DPC3848VM DOCSIS 3.0 Wireless Residential Gateway

All features described in this guide are standard to these models of residential

gateways unless otherwise noted. For the purpose of this guide, whenever a feature

or option applies to only a specific model, the model number is specified. If a model

number is not specified, then the feature or option applies to all of the models.

Audience

This guide is written for the home subscriber.

Document Version

This is the first formal release of this document.

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1

Introduction

This chapter provides an overview of residential gateway features,

indicators, and connectors to help you become familiar with the

residential gateway and the benefits it offers. This chapter also lists the

accessories and equipment that are provided with the residential

gateway so that you can verify that you received all of these items.

1

Chapter 1

Introducing the DOCSIS 3.0

Wireless Residential Gateway

In This Chapter



Introduction

..........................................................................................

2



What's In the Carton?

...........................................................................

3



Front Panel Description

.......................................................................

4



Back Panel Description

........................................................................

6



Top Panel Description

..........................................................................

8

Chapter 1

Introducing the DOCSIS 3 .0 Wireless Residential Gateway

2

OL-30544-01

Introduction

Your new Cisco

®

Model DPC3848, DPC3848V, or DPC3848VM DOCSIS 3.0 Wireless

Residential Gateway is a high-performance home gateway that combines a cable

modem, router, and wireless access point(s) in a single device, providing a cost-

effective networking solution for both the home and small office.

This guide provides procedures and recommendations for placing, installing,

configuring, operating, and troubleshooting your residential gateway. Refer to the

appropriate section in this guide for the specific information you need for your

situation. Contact your service provider for more information about subscribing to

these services.

Your new residential gateway offers the following outstanding benefits and features:



Compliant with DOCSIS 3.0, 2.0, and 1.x standards to deliver high-end

performance and reliability



High performance broadband Internet connectivity to energize your online

experience



(Optional) Multimedia over Coax Alliance (MoCA) networking over coaxial

cable in the home



Four 1000/100/10BASE-T Ethernet ports to provide wired connectivity



Dual-band concurrent 802.11n Wireless Access Point (WAP) with eight Service

Set Identifiers (SSIDs) compatible with 802.11b/g/n and optional 802.11ac



Wireless Protected Setup (WPS), including a pushbutton switch to activate WPS

for simplified and secure wireless setup



User configurable Parental Control blocks access to undesirable Internet sites



Advanced firewall technology deters hackers and protects the home network

from unauthorized access



Attractive compact design and versatile orientation to stand vertically on a desk

or shelf, or mount easily to a wall



Color-coded interface ports and corresponding cables simplify installation and

setup



DOCSIS-compliant LED labeling and behavior provides a user and technician

friendly method to check operational status and act as a troubleshooting tool



Allows automatic software upgrades by your service provider

What's In the Carton?

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3

What's In the Carton?

When you receive your residential gateway, you should check the equipment and

accessories to verify that each item is in the carton and that each item is undamaged.

The carton contains the following items:

One DPC3848, DPC3848V, or

DPC3848VM DOCSIS 3.0 Wireless

Residential Gateway

One AC power cord (Image may vary

from product. Item varies based on the

region where the item is used.)

One Ethernet cable (May not be

provided with all products.)

If any of these items are missing or damaged, please contact your service provider

for assistance.

Note:

You need an optional cable signal splitter and additional standard RF coaxial

cables if you want to connect a Digital Home Communications Terminal (DHCT), a

set-top converter, or a TV to the same cable connection as your residential gateway.

Chapter 1

Introducing the DOCSIS 3 .0 Wireless Residential Gateway

4

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Front Panel Description

The front panel of your residential gateway provides LED status indicators that

indicate how well and at what state your residential gateway is operating. See

Operation of Front Panel Indicators

(on page 21), for more information on front

panel LED status indicator functions.

1

POWER

—ON, power is applied to the residential gateway

2

DS

—ON, the residential gateway is receiving data from the cable network

3

US

—ON, the residential gateway is sending data to the cable network

4

ONLINE

—ON, the residential gateway is registered on the network and fully

operational

5

1-4

—ON, a device is connected to the Ethernet port. Blinking indicates that data

is being transferred over the Ethernet connection

6

2.4G

—ON, the wireless access point is operational. Blinking indicates that data is

being transferred over the wireless connection. OFF indicates that the wireless

access point is not enabled

7

5G

—ON, the wireless access point is operational. Blinking indicates that data is

being transferred over the wireless connection. OFF indicates that the wireless

access point is not enabled