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Status
“
Not connected
”
or
“C
onnect
ed”
Virtual Circuit
There are eight groups of PVC can be defined
VPI: The valid range for the VPI is 0 to 255
VCI: The valid range for the VCI is 32 to 65535
Connection Type
Name of the WAN connection
IP Address
WAN port IP address
IP Subnet Mask
WAN port IP subnet mask
Default Gateway
The IP address of the default gateway
DNS
WAN port DHCP role - Enabled, Relay or disabled
NAT
Enabled or disabled
ADSL
ADSL Firmware
Version
This is the DSL firmware version associated with your router
Line State
This is the status of your ADSL link
Modulation
This field displays the ADSL modulation status for G.dmt or
T1.413.
Annex mode
To show the router
’
s type, e.g. Annex A, Annex B
SNR Margin
To show the router
’
s SNR margin for Downstream/Upstream
Line Attenuation
To show the router
’
s for Downstream/Upstream
Data Rate
To show the router
’
s data rate for Downstream/Upstream
10.2
System Log
Display system logs accumulated up to the present time. You can trace historical
information with this function.
10.3
Statistics
Read-only information here includes port status and packet specific statistics. Also
provided are "Transmit Statistics" and "Receive Statistics".
ETHERNET
Field
Meaning
Interface
This field displays the type of port
Transmit Frames
This field displays the number of frames transmitted in
the last second
Transmit
Multicast
Frames
This field displays the number of multicast frames
transmitted in the last second
Transmit total Bytes
This field displays the number of bytes transmitted in
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the last second
Transmit Collision
This is the number of collisions on this port
Transmit
Error
Frames
This field displays the number of error packets on this
port
Receive Frames
This field displays the number of frames received in the
last second
Receive
Multicast
Frames
This field displays the number of multicast frames
received in the last second
Receive total Bytes
This field displays the number of bytes received in the
last second
Receive CRC Errors
This field displays the number of error packets on this
port
Receive
Under-size
Frames
This field displays the number of under-size frames
received in the last second
ADSL
Field
Meaning
Transmit total PDUs
This field displays the number of total PDU transmitted
in the last secon
Transmit total Error
Counts
This field displays the number of total error transmitted
in the last second
Receive total PDUs
This field displays the number of total PDU received in
the last second
Receive total Error
Counts
This field displays the number of total error received in
the last second
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93
11.
Support
For technical questions and support, please contact our help-desk by ticket on
.
For generic informations, please send an e-mail to
.
For presales informations, please send an e-mail to
.
Atlantis
Via S. Antonio, 8/10
20020 Lainate (MI)
Fax: +39.02.78.62.64.39
Website:
Email:
Email:
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APPENDIX A: Troubleshooting
This chapter covers potential problems and the corresponding remedies.
A.1 Using LEDs to diagnose problems
The LEDs are useful aides for finding possible problem causes.
A.1.1 Power LED
The PWR LED on the front panel does not light up.
Steps
Corrective Action
1
Make sure that the ADSL Router’s power adaptor is connected to the
ADSL Router and plugged in to an appropriate power source. Use
only the supplied power adaptor.
2
Check that the ADSL Router and the power source are both turned
on and the ADSL Router is receiving sufficient power.
3
Turn the ADSL Router off and on.
4
If the error persists, you may have a hardware problem. In this
case, you should contact your vendor.
A.1.2 LAN LED
The LAN LED on the front panel does not light up.
Steps
Corrective Action
1
Check the Ethernet cable connections between the ADSL Router and
the computer or hub.
2
Check for faulty Ethernet cables.
3
Make
sure your computer’s Ethernet card is working properly.
4
If these steps fail to correct the problem, contact your local
distributor for assistance.
A.1.3 ADSL LED
The DSL LED on the front panel does not light up.
Steps
Corrective Action
1
Check the telephone wire and connections between the ADSL
Router DSL port and the wall jack.
2
Make sure that the telephone company has checked your phone
line and set it up for DSL service.
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3
Reset your ADSL line to reinitialize your link to the DSLAM. For
details, refer to the Maintenance chapter (web configurator) or the
System Information and Diagnosis chapter.
4
If these steps fail to correct the problem, contact your local
distributor for assistance.
A.2 Telnet
I cannot telnet into the ADSL Router.
Steps
Corrective Action
1
Check the LAN port and the other Ethernet connections.
2
Make sure you are using the correct IP address of the ADSL
Router. Check the IP address of the ADSL Router.
3
Ping the ADSL Router from your computer.
If you cannot ping the ADSL Router, check the IP addresses of
the ADSL Router and your computer. Make sure your computer
is set to get a dynamic IP address; or if you want to use a static
IP address on your computer, make sure that it is on the same
subnet as the ADSL Router.
4
Make sure you entered the correct password. The default
password is “admin”.
If you have forgot your username or password, refer to Section
A.5.
5
If these steps fail to correct the problem, contact the distributor.
A.3 WEB Configurator
I cannot access the web configurator.
Steps
Corrective Action
1
Make sure you are using the correct IP address of the ADSL
Router. Check the IP address of the ADSL Router.
2
Make sure that there is not an console session running.
3
Check that you have enabled web service access. If you have
configured a secured client IP address, your computer’s IP
address must match it. Refer to the chapter on remote
management for details.
4
For WAN access, you must configure remote management to allow
server access from the Wan (or all).
5
Your computer’s and the ADSL Router’s IP addresses must be on
the same subnet for LAN access.
6
If you changed the ADSL Router’s LAN IP address, then enter the

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