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4
Using the utilities
NOTES:
• Install the wireless router's utilities from the bundled support
CD.
• If Autorun is disabled, run
setup.exe
from the root directory
of the support CD.
Device Discovery
Device Discovery is an ASUS WLAN utility that detects an ASUS
wireless router device, and enables you to configure the device.
To launch the Device Discovery utility:
From your computer’s desktop, click
Start
>
All Programs
>
ASUS Utility
>
RT-N66R Wireless
Router
>
Device Discovery
.
NOTE:
When you set the router to Access Point mode, you
need to use Device Discovery to get the router’s IP address.
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47
Firmware Restoration
Firmware Restoration is used on an ASUS Wireless Router that
failed during its firmware upgrading process. It uploads the
firmware that you specify. The process takes about three to four
minutes.
To launch the rescue mode and use the Firmware
Restoration utility:
1. Unplug the wireless router from the power source.
2.
Hold the Reset button at the rear panel and simultaneously
re-plug the wireless router into the power source. Release the
Reset button when the Power LED at the front panel flashes
slowly, which indicates that the wireless router is in the rescue
mode.
3.
Use the following to set up your TCP/IP settings:
IP address
: 192.168.1.x
Subnet mask
: 255.255.255.0
4. From your computer’s desktop, click
Start
>
All Programs
>
ASUS Utility RT-N66R Wireless
Router
>
Firmware Restoration
.
IMPORTANT:
Launch the rescue mode before using the
Firmware Restoration utility.
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NOTE
:
This is not a firmware upgrade utility and cannot be
used on a working ASUS Wireless Router. Normal firmware
upgrades must be done through the web interface. Refer to
Chapter 3: Configuring via the web GUI
for more details.
5. Specify a firmware file, then click
Upload
.
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49
5
Troubleshooting
NOTE
:
If you encounter problems that are not mentioned in
this chapter, contact the ASUS Technical Support.
Troubleshooting
I cannot access a web browser for configuring the router.
Delete the cookies and files in your web browser. To do this,
follow these steps:
1.
Launch your web browser, then click
Tools
>
Internet
Options...
2.
Under
Temporary Internet files
, click
Delete Cookies...
and
Delete Files...
NOTE
:
The commands for deleting cookies and files vary with
the web browser.
Disable the proxy server settings, cancel the dial-up connection,
and set the TCP/IP settings to obtain IP addresses automatically.
For more details, refer to the section
Before you proceed
in
this user manual.
The client cannot establish a wireless connection with the
router.
Out of Range:
Put the router closer to the wireless client.
Try to change the channel settings.
Authentication:
Use wired connection to connect to the router.
Check the wireless security settings.
Press the Reset button at the rear panel for more than five
seconds.
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Cannot find the router:
Press the Reset button at the rear panel for more than five
seconds.
Check the setting in the wireless adapter such as SSID and
encryption settings.
Cannot access the Internet via wireless LAN adapter.
Move the router closer to the wireless client.
Check whether the wireless adapter is connected to the correct
wireless router.
Check whether the wireless channel in use conforms to the
channels available in your country/area.
Check the encryption settings.
Check if the ADSL or Cable connection is correct.
Retry using another Ethernet cable.
Internet is not accessible.
Check the status indicators on the ADSL modem and the
wireless router.
Check if the WAN LED on the wireless router is ON. If the LED is
not ON, change the cable and try again.
When ADSL Modem “Link” light is ON (not blinking), this
means Internet Access is possible.
Restart your computer.
Refer to the Quick Start Guide of the wireless router and re-
configure the settings.
Check if the WAN LED on the wireless router is ON.
Check the wireless encryption settings.
Check if the computer can get the IP address (via both wired
network and wireless network).
Ensure that your web browser is configured to use the local
LAN, and is not configured to use a proxy server.
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