41

Chapter ²: Troubleshooting

RT-N10E

ASUS DDNS Service

RT-N10E supports the ASUS DDNS service. When exchanging devices at the

service center, if you have registered the ASUS DDNS service and want to keep

the original domain name, data transfer is a must. Visit your local service center for

more information.

Notes

:

• If there is no activity in the domain - such as reconfiguring the router or accessing the

registered domain name - within 90 days, the system automatically deletes the registered

information.

• If you encounter any problem or difficulty in using your device, contact the service center.

Frequently Asked Questions (FAQs)

1.

Will the registered information be lost or registered by others?

If you have not updated the registered information in 90 days, the system

automatically deletes the registered information and the domain name may be

registered by others.

2.

I did not register the ASUS DDNS for the router I bought six months ago.

Can I still register it?

Yes, you can still register the ASUS DDNS service for your router. The DDNS

service is embedded in your router, so you can register the ASUS DDNS

service anytime. Before registering, click

Query

to check if the hostname has

been registered or not. If not, the system registers the hostname automatically.

3.

I have registered a domain name before and it has been working well until

my friends told me that they could not access my domain name.

Check the following:

1. The internet is working well.

±. The DNS server is working well.

3. The last time you updated the domain name.

If there are still problems in accessing your domain name, contact the service

center.

4.

Can I register two domain names to separately access my http and ftp

servers?

No, you cannot. You can only register one domain name for one router. Use

port mapping to implement security in the network.

4±

RT-N10E

Chapter ²: Troubleshooting

5.

After restarting the router, why is it that I see different WAN IPs in MS

DOS and in the router configuration page?

This is normal. The interval time between the ISP DNS server and ASUS

DDNS results in different WAN IPs in MS DOS and in the router configuration

page. Different ISPs may have different interval time for IP updating.

6.

Is the ASUS DDNS service free, or is it just a trial version?

The ASUS DDNS service is a free and embedded service in some ASUS

routers. Check your ASUS router if it supports the ASUS DDNS service.

43

Appendices

RT-N10E

Notices

Federal Communications Commission Statement

This device complies with Part 15 of the FCC Rules. Operation is subject to the

following two conditions:

•

This device may not cause harmful interference.

•

This device must accept any interference received, including interference that

may cause undesired operation.

This equipment has been tested and found to comply with the limits for a class

B digital device, pursuant to part 15 of the FCC Rules. These limits are designed

to provide reasonable protection against harmful interference in a residential

installation.

This equipment generates, uses and can radiate radio frequency energy and, if

not installed and used in accordance with the instructions, may cause harmful

interference to radio communications. However, there is no guarantee that

interference will not occur in a particular installation. If this equipment does cause

harmful interference to radio or television reception, which can be determined

by turning the equipment off and on, the user is encouraged to try to correct the

interference by one or more of the following measures:

•

Reorient or relocate the receiving antenna.

•

Increase the separation between the equipment and receiver.

•

Connect the equipment into an outlet on a circuit different from that to which

the receiver is connected.

•

Consult the dealer or an experienced radio/TV technician for help.

Caution:

Any changes or modifications not expressly approved by the party responsible for

compliance could void the user’s authority to operate the equipment.

Prohibition of Co-location

This device and its antenna(s) must not be co-located or operating in conjunction

with any other antenna or transmitter.

Safety Information

To maintain compliance with FCC’s RF exposure guidelines, this equipment should

be installed and operated with minimum distance ±0cm between the radiator and

your body. Use on the supplied antenna.

Appendices

44

RT-N10E

Appendices

Declaration of Conformity for R&TTE directive 1999/5/EC

Essential requirements – Article 3

Protection requirements for health and safety – Article 3.1a

Testing for electric safety according to EN ²0950-1 has been conducted. These are

considered relevant and sufficient.

Protection requirements for electromagnetic compatibility – Article 3.1b

Testing for electromagnetic compatibility according to EN 301 489-1 and EN 301

489-17 has been conducted. These are considered relevant and sufficient.

Effective use of the radio spectrum – Article 3.±

Testing for radio test suites according to EN 300 3±8- ± has been conducted.

These are considered relevant and sufficient.

CE Mark Warning

This is a Class B product, in a domestic environment, this product may cause radio

interference, in which case the user may be required to take adequate measures.

Operation Channels: Ch1~11 for N. America, Ch1~14 Japan, Ch1~13 Europe

(ETSI)

This equipment may be operated in AT, BE, CY, CZ, DK, EE, FI, FR, DE, GR, HU,

IE, IT, LU, MT, NL, PL, PT, SK, SL, ES, SE, GB, IS, LI, NO, CH, BG, RO, TR.

IC Warning

The Class B digital apparatus meets all requirements of the Canadian Interference-

Causing Equipment Regulation.

Cet appareil numerique de la class B respecte toutes les exigences du Reglement

sur le materiel brouilleur du Canada.

GNU General Public License

Licensing information

This product includes copyrighted third-party software licensed under the terms of

the GNU General Public License. Please see The GNU General Public License

for the exact terms and conditions of this license. We include a copy of the GPL

with every CD shipped with our product. All future firmware updates will also

be accompanied with their respective source code. Please visit our web site for

updated information. Note that we do not offer direct support for the distribution.

GNU GENERAL PUBLIC LICENSE

Version ±, June 1991

Copyright (C) 1989, 1991 Free Software Foundation, Inc.

59 Temple Place, Suite 330, Boston, MA 0±111-1307 USA

45

Appendices

RT-N10E

Everyone is permitted to copy and distribute verbatim copies of this license

document, but changing it is not allowed.

Preamble

The licenses for most software are designed to take away your freedom to

share and change it. By contrast, the GNU General Public License is intended

to guarantee your freedom to share and change free software--to make sure the

software is free for all its users. This General Public License applies to most of the

Free Software Foundation’s software and to any other program whose authors

commit to using it. (Some other Free Software Foundation software is covered

by the GNU Library General Public License instead.) You can apply it to your

programs, too.

When we speak of free software, we are referring to freedom, not price. Our

General Public Licenses are designed to make sure that you have the freedom to

distribute copies of free software (and charge for this service if you wish), that you

receive source code or can get it if you want it, that you can change the software or

use pieces of it in new free programs; and that you know you can do these things.

To protect your rights, we need to make restrictions that forbid anyone to deny

you these rights or to ask you to surrender the rights. These restrictions translate

to certain responsibilities for you if you distribute copies of the software, or if you

modify it.

For example, if you distribute copies of such a program, whether gratis or for a

fee, you must give the recipients all the rights that you have. You must make sure

that they, too, receive or can get the source code. And you must show them these

terms so they know their rights.

We protect your rights with two steps: (1) copyright the software, and (±) offer you

this license which gives you legal permission to copy, distribute and/or modify the

software.

Also, for each author’s protection and ours, we want to make certain that everyone

understands that there is no warranty for this free software. If the software is

modified by someone else and passed on, we want its recipients to know that what

they have is not the original, so that any problems introduced by others will not

reflect on the original authors’ reputations.

Finally, any free program is threatened constantly by software patents. We wish to

avoid the danger that redistributors of a free program will individually obtain patent

licenses, in effect making the program proprietary. To prevent this, we have made it

clear that any patent must be licensed for everyone’s free use or not licensed at all.

The precise terms and conditions for copying, distribution and modification follow.