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•
SSID has been hidden. If your device can find SSIDs from other
routers but cannot find your router’s SSID, go to
Advanced
Settings
>
Wireless
>
General
, select
No
on
Hide SSID
, and
select
Auto
on
Control Channel
.
•
If you are using a wireless LAN adapter, check if the wireless
channel in use conforms to the channels available in your
country/area. If not, adjust the channel, channel bandwidth,
and wireless mode.
•
If you still cannot connect to the router wirelessly, you can reset
your router to factory default settings. In the router GUI,click
Administration
>
Restore/Save/Upload Setting
and click
Restore
.
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97
Internet is not accessible.
•
Check if your router can connect to your ISP’s WAN IP address.
To do this, launch the web GUI and go to
General
>
Network
Map
, and check the
Internet Status
.
•
If your router cannot connect to your ISP’s WAN IP address,
try restarting your network as described in the section
Restart your network in following sequence
under
Basic
Troubleshooting
.
•
The device has been blocked via the Parental Control function.
Go to
General
>
Parental Control
and see if the device is
in the list. If the device is listed under
Client Name
, remove
the device using the
Delete
button or adjust the Time
Management Settings.
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98
•
If there is still no Internet access, try to reboot your computer
and verify the network’s IP address and gateway address.
•
Check the status indicators on the ADSL modem and the
wireless router. If the WAN LED on the wireless router is not ON,
check if all cables are plugged properly.
You forgot the SSID (network name) or network password
•
Setup a new SSID and encryption key via a wired connection
(Ethernet cable). Launch the web GUI, go to
Network Map
,
click the router icon, enter a new SSID and encryption key, and
then click
Apply
.
•
Reset your router to the default settings. Launch the web GUI,
go to
Administration
>
Restore/Save/Upload Setting
, and
click
Restore
. The default login account and password are both
“admin”.
How to restore the system to its default settings?
•
Go to
Administration
>
Restore/Save/Upload Setting
, and
click
Restore
.
The following are the factory default settings:
User Name:
admin
Password:
admin
Enable DHCP:
Yes (if WAN cable is plugged in)
IP address:
192.168.1.1
Domain Name:
(Blank)
Subnet Mask:
255.255.255.0
DNS Server 1:
192.168.1.1
DNS Server 2:
(Blank)
SSID (2.4GHz):
ASUS
SSID (5GHz):
ASUS_5G
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99
Firmware upgrade failed.
Launch the rescue mode and run the Firmware Restoration utility.
Refer to section
5.2 Firmware Restoration
on how to use the
Firmware Restoration utility.
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100
Cannot access Web GUI
A.
Disable the proxy server, if enabled.
Windows
®
7/8
1.
Click
Start > Internet Explorer
to launch the browser.
2. Click
Tools
>
Internet options
>
Connections
tab >
LAN
settings
.
Before configuring your wireless router, do the steps described in
this section for your host computer and network clients.
3.
From the Local Area
Network (LAN) Settings
screen, untick
Use a proxy
server for your LAN
.
4. Click
OK
when done.
NOTE:
The screenshots provided are for Windows® 7 only. The steps and
options may be different for Windows® 8 and Windows® 8.1.
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