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4.7.2 Traceroute
The Traceroute test (also known as trace route or tracert) will
trace the route that test packets take from one server destination
to another. The test results provide a list of hosts or IP addresses
showing the route taken by the test packets starting from the
selected monitoring location to the destination Domain or IP
(such as www.google.com) . Common uses of the Traceroute
test are network troubleshooting and to help identify routing
problems or firewalls that may be blocking access to a web site.
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4.7.3 WAN Capture
The WAN Capture allows you to capture all packets that pass
through the Mobile Broadband Network.
To capture your router’s WAN packets:
1. To start capturing the packets, click
Start
. The browser starts to
download the pktDump.cap file to your computer.
2. To stop capturing the packets, click
Stop
. The browser
terminates capturing the packets and completes downloading
the pktDump.cap file.
NOTE
: An external application like Wireshark is required to view the
captured packets in the file.
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53
5
Frequently Asked Questions
(FAQs)
Cannot access the router GUI using a web browser.
Hardware Configuration:
• If your computer is wired, check the Ethernet cable
connection and LED status.
Failed to log in:
• Ensure that you are using the correct login information. The
default factory login name and password is “admin/admin”.
Ensure that the Caps Lock key is disabled when you enter the
login information.
DNS Cache result to wrong DNS:
• Delete the cookies and files in your web browser.
Previous connection settings:
• Disable the proxy server, if enabled.
• Set the TCP/IP settings to automatically obtain an IP address.
• Disable the dial-up connection from browser, if enabled.
NOTES:
The commands for deleting cookies and files vary with web
browsers.
Disable proxy server settings, cancel the dial-up connection, and set
the TCP/IP settings to obtain IP addresses automatically. For more
details, refer to Chapter 1 of this user manual.
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The client cannot establish a wireless connection with the
router.
Out of Range:
• Move the router closer to the wireless client.
• Try to adjust antennas of the router to the best direction as
described in section 1.4 Positioning your router.
DHCP server has been disabled:
• Launch the web GUI. Go to
General
>
Network Map
>
Clients
and search for the device that you want to connect to
the router.
• If you cannot find the device in the Network Map, go to
Advanced Settings
>
LAN
, select
Yes
on the Enable the
DHCP Server.
Cannot find the SSID:
• If you are using a wireless LAN adapter, check if the wireless
channel in use conforms to the channels available in
your country/area. You can adjust the channel, channel
bandwidth, and wireless mode available in your country/
area.
If you still cannot connect to the router wirelessly, you can reset
your router to factory default settings. In the router GUI, click
Administration
>
Restore/Save/Upload Setting
and click
Restore
.
Internet is not accessible.
Check if your router can connect to your ISP’s WAN IP address.
To do this, launch the web GUI and go to
General
>
Network
Map
, and check the
Internet Status
.
If there is still no Internet access, try to reboot your computer
and verify the network’s IP address and gateway address.
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55
Check the status indicators on the wireless router. If the
Internet LED on the wireless router is not ON, check if all cables
are plugged properly.
Forgot the SSID (network name) or network password:
Set up a new SSID and encryption key via a wired connection
(Ethernet cable). Launch the web GUI, go to
Network Map
,
click the router icon, enter a new SSID and encryption key, and
click
Apply
.
Reset your router to the default settings. Launch the web GUI,
go to
Administration
>
Restore/Save/Upload Setting
, and
click
Restore
. The default login account and password are both
“admin”.
How to restore the system to its default settings?
Go to
Administration
>
Restore/Save/Upload Setting
, and
click
Restore
.
The following are the factory default settings:
User Name:
admin
Password:
admin
Enable DHCP:
Yes
IP address:
192.168.1.1
Domain Name:
(Blank)
Subnet Mask:
255.255.255.0
DNS Server 1:
192.168.1.1
DNS Server 2:
(Blank)
SSID (2.4GHz):
ASUS

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