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electronics stores. You want one with a screw-in male F connector at each
end, with a length that works for your installation.
If you don’t have an available cable TV cable or wall jack, use a coaxial “T
adapter” or “splitter” available from most electronics
retailers (see example at right). Make sure you get
one designed for cable modems and/or cable TV.
These typically have one female IN jack and two
female OUT jacks. You can disconnect a live cable
from your TV set-top box and screw it into the IN jack
of the splitter. Then connect one coaxial cable from
an OUT jack to your TV set-top box and another coaxial cable from the other
OUT jack to your cable modem. You can see that this approach uses one
splitter and 2 additional coaxial cables, each of which has male connectors
on each end. Some electronics retailers carry the Zoom Cable Modem
Connection Kit which has an excellent splitter and 2 coaxial cables packaged
together at a reasonable price. You can also purchase splitters and coaxial
cable separately if you prefer to do that, perhaps because you need a special
length of coaxial cable.
2
Connect the supplied Ethernet cable between any cable modem LAN jack and a
computer’s Ethernet jack. We recommend that you do this even if you later plan
to disconnect this computer. If connecting the Ethernet cable to a computer is
difficult or impossible, you can make a wireless connection to the Cable
Modem/Router.
Please see,
Chapter 3: Connecting Other Devices to your
Cable Modem/Router
for details on establishing a wireless connection.
3
Connect the Zoom power cube between the Zoom cable modem and a live
power jack. Make sure the cable modem’s Power Switch is
ON
.
4
It normally takes 5 to 30 minutes to establish an Internet link the first time a
Cable Modem/Router connects to a cable service provider. This allows the cable
modem to connect to the appropriate channels for communication. You’ll see the
DS, US, and/or Online modem lights on your cable modem flashing until the
Online light stays steady green to signal success.
After the cable modem connects to your cable service provider, open your Web
browser on the computer that’s connected to your cable modem/router.
Then
refresh the screen or try to go to a Web site.
Many service providers, including
Comcast, typically bring your browser to a registration page.
In that case,
follow the instructions on this registration page to register your modem.
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12
If no web page appears after opening your browser, you need to call your cable
company to register your modem.
Below is a list of some major cable service
providers’ phone numbers to call to activate your cable modem.
Note that this
list is subject to change.
Comcast
1 (855) 652-3446
Time Warner
1 (855) 704 4503
Cox
1 (888) 556-1193
Cable One
1 (877) 692 2253
RCN
1 (866) 832-4726
Once your cable modem is registered either online or through a conversation with
someone at your cable service provider, your service provider will provision your
cable modem service. Typically this takes less than 5 minutes, but in some cases
this may take up to 30 minutes to complete.
5
Go to
Now that your cable modem is connected, do this:
below
.
Now that your cable modem is connected, do this:
Now that you have installed your cable modem and it has synchronized itself with the
cable network, your cable modem can connect your computers, tablets, smartphones
and other Wi-Fi compatible or Ethernet-enabled devices to the Internet.
To check that your cable modem is working, open your browser and go to a familiar Web
site. If it works, congratulations! Installation is complete for a single PC.
To learn how to connect both wired and wireless computers and other devices to
your Cable Modem/Router go to:
Chapter 3: Connecting Other Devices to your
Cable Modem/Router
.
Your Cable Modem/Router comes from the factory with a default SSID (Wireless
Network Name), wireless security enabled and a random Pre-Shared Key
(Security Key/Password). These default settings for your modem/router are listed
on the bottom label of your unit. Most users can go ahead and use the default
settings. You may want to change the wireless settings if you are replacing a
wireless router and want to use the same wireless network name and wireless
password as the existing router instead of changing all your wireless devices to
use the Cable Modem/Router’s defaults, or in the unlikely event that one of the
wireless devices only supports WEP security. If you want to make changes to the
default wireless settings, please refer to
Chapter 4: Changing your Wireless
Settings
.
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13
We
strongly recommend
that you change the default password for your Cable
Modem/Router. This precaution, recommended for any router, helps prevent a
CSRF (cross site request forgery) hacker from gaining control of your router and
redirecting you to websites that they control to steal sensitive financial
information or money from you. To learn how to change your default password,
please see
Accessing the Zoom Configuration Manager
.
If you want to use the Cable Modem/Router to stream media from a USB drive or
provide network storage, please see
Chapter 5: Using an External USB Drive
.
If you are using the Cable Modem/Router for online gaming you may need to
make changes to the router’s firewall please see
Chapter 6: Online Gaming
.
If you are like most users you will not need to make changes to the Cable
Modem/Router’s advanced settings. If your setup requires you to make changes
go to
Chapter 7: Advanced Settings
.
Hardware Connection
Port
Description
ON/OFF SWITCH
Powers the cable modem/router on or off.
POWER
Connect the supplied power cube to this port.
USB1, USB2
Connect a USB Flash drive or hard drive for
Network Attached Storage (NAS).
See
www.zoomtel.com/5354USB
WPS/RESET
WPS:
Press and hold this button for 3 seconds to
initiate a WPS (WiFi Protected Setup) connection.
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14
RESET:
Press and hold this button at least 10
seconds in the unlikely event that you want to
restore the default factory settings.
WLAN
Press and hold this button for 5 seconds to turn your
wireless connection on or off.
LAN 1-4
(Gigabit Ethernet 1-4)
Four 10/100/1000 auto-sensing Ethernet ports for
computers and other devices that have an Ethernet
port.
Cable
Connect your coaxial cable line to this port.
Front Panel LEDs
Your Zoom cable modem has several lights on its front panel to help you monitor
the Cable Modem/Router’s status.
LIGHT
COLOR
DESCRIPTION
Power
Green
ON:
Power is supplied to the cable
modem/router
OFF:
Power is not supplied to the cable
modem/router
DOWNSTREAM
Downstream
sync
Green
or
Blue
Green Blinking:
Scanning for DS channel
Green ON:
Synchronized on 1 channel
only
Blue Blinking:
Negotiating bonded
channel(s)*
Blue ON:
Bonded with 2 or more
channels
UPSTREAM
Upstream sync
Green
or
Blue
Green Blinking:
Ranging is in progress
Green ON:
Ranging is complete; operate
on 1 channel
Blue Blinking:
Negotiating bonded
channel(s)*
Blue ON:
Bonded with 2 or more
channels
OFF:
Upstream channel is inactive
Online
Green
Blinking:
Cable interface is acquiring IP, Time
of Day, and configuration
ON:
Cable modem/router is online
OFF:
Cable modem/router is offline
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15
LAN 1-4
Ethernet LAN
ports
Green
or
Amber
Blinking:
Data is flowing and Ethernet is
connected
Green:
Connected at highest LAN speed, 1
Gbps
Amber:
Connected at 10 or 100 Mbps
OFF:
No Ethernet link detected
WLAN
Green
Blinking:
Data is flowing
ON:
Wireless in enabled
OFF:
Wireless is not enabled
USB1 / USB2
Green
Solid green if USB network attached storage
device or media server is connected.
Blinking
green when router is reading or writing to USB
device.
Downstream
and Upstream
Blue
Both Downstream and Upstream blinking
together: The cable modem/router is powering
up or cable operator is performing
maintenance
WPS
Green
Blinking:
WPS is in discovery mode (LED
blinks for up to 2 minutes)
ON:
LED lit solid for 30 seconds after
WPS configuration is successful
OFF:
(after 2 minutes blinking): No Wi-Fi
client associated with the cable
modem/router via WPS
*If Blue light blinks continuously, this indicates partial service (at least one designated
channel has not completed bonding). This does not generally affect performance, but
your cable company may want to know so they can adjust their network
.

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