Tilgin HG1351 Router Manual PDF (Setup & Configuration Guide)

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-Tilgin HG1350, HG1550 series Quick Guide

LEDs Front and Rear Panel

Front panel LEDs indicates the status of power and Gateway connections.

Ethernet LEDs are located on the rear.

LED

Signaling

Indication

Power

OFF

No power

RED, Stable

Not ready, boot in progress

RED, Slow Flash

Upgrade failed/No contact with

ACS/VCM

RED, Rapid Flash

Upgrading or connecting

GREEN, Stable

Normal operation. Boot ready, contact

established with ACS or configured not

to contact ACS

Internet

RED, Stable

No internet connection

GREEN, Stable

IP address obtained on internet

connection.

WLAN

OFF

Wireless function disabled

GREEN

Wireless function enabled.

GREEN, Slow Flash

WPS in progress

GREEN, Rapid

Flash

WPS failed

GREEN Short Flash

WPS succeeded

USB

OFF

Not connected

GREEN, Stable

Connection established

Phone 1 & 2

OFF

No telephone services configured

GREEN, Rapid

Flash

One or more telephone services failed to

GREEN Short Flash

Message waiting

GREEN, Stable

The telephone services to your service

Provider is OK

Link

OFF

Fiber not connected

GREEN, Stable

Fiber connectivity

Ethernet

Connectors

(Rear, yellow)

GREEN, Rapid

Flash

Traffic activity

YELLOW, OFF

10M

YELLOW, Stable

100M

WAN

Ethernet

Connector

(Rear, Grey)

GREEN

Link

GREEN Rapid Flash

Activity

YELLOW, 1 Flash

10M

YELLOW, 2 Flash

100M

YELLOW, 3 Flash

1000M

Tilgin WEB version of Quick Guide can deviate from version supplied by Operator

Page 17 / 28

-Tilgin HG1350, HG1550 series Quick Guide

4. Troubleshooting Tips

When no green light is seen for the WAN indicator after connecting to the port

(back of Home Gateway), check that the power cord is properly connected.

Check Cable connections.

Verify that the LEDs lights according to the table in

LEDs Front and Rear

Panel

page.

If Power LED not stable green after 30 minutes reboot (push Power On/Off)

If Power LED still not stable green after reboot contact your service operator.

If you do not hear a dial tone after hook off on the telephone handset, check

that the telephone line cord from the telephone is connected to the unit.

When slow on no connection over WLAN, turn WLAN OFF then ON by

pressing WLAN button twice. The Auto channel feature then search for best

channel and select it.

If these actions do not solve the problem, contact your service

Operator or vendor that supplied your Home Gateway

Tilgin WEB version of Quick Guide can deviate from version supplied by Operator

Page 18 / 28

-Tilgin HG1350, HG1550 series Quick Guide

5. Safety Information

Tilgin IPRG AB products are designed and tested to meet the international Safety

of Information Technology Equipment standard. This standard provides general

safety design requirements that reduce the risk of both personal injury and

product injury, protecting against the following hazards:

Electric shock (hazardous voltage levels)

Fire (overload, temperature, material flammability)

Energy (high energy circuits or potential burn hazards)

Heat (accessible parts of the product at high temperatures)

Radiation (noise, etc.)

6. Safety Recommendations

When using the product and to ensure general safety, you are instructed to follow

these guidelines:

Use only the power supply adapter that comes with the package.

Replacement power supply adapters can be obtained from an authorized

Tilgin distributor.

Do not open or disassemble this product.

Place on a firm and flat surface.

Gateways and power supplies are electrical devices that can overheat

without ventilation. Do not cover or crowd them with objects or clothing that

prevents good ventilation.

Do not expose the product to liquid or moisture.

Do not expose the product to lit candles, cigarettes, open flames, etc.

Do not drop, throw or try to bend the product.

Do not allow children to play with the product, as it contains small parts

that could be detached and create a choking hazard.

Use only original Tilgin components and replacements parts. Failure to do

so may result in performance loss, damage to the product, fire, electric

shock or injury. It will also invalidate the warranty.

Avoid using the unit during an electrical storm. There may be a remote risk

of electric shock from lightning.

Treat the product with care, keep it in a clean and dust free place. Use

only a soft, damp cloth to clean the product.

All use of the product is subject to the Safety Recommendations above.

Tilgin IPRG AB waives all and any liability for damages caused to i) the product

or any other property or ii) yourself or any other individual as a consequence of

using the product in ways that deviate from the safety recommendations set out

above.

Tilgin WEB version of Quick Guide can deviate from version supplied by Operator

Page 19 / 28

-Tilgin HG1350, HG1550 series Quick Guide

7. Power Supply

Do not use any other power supply than the one delivered by Tilgin. Using the

wrong power supply could be hazardous to you or the product.

The power supply is approved by one or more of the following safety

organizations:

8. Approvals and Conformity

Tilgin Home Gateways specified in this document are also subject to FCC

approval.

IMPORTANT

NOTE

: To comply with FCC RF exposure compliance requirements, the antenna

used for this transmitter must be installed to provide a separation distance of at

least 20cm from all persons and must not be co-located or operating in

conjunction with any other antenna or transmitter.

Tilgin WEB version of Quick Guide can deviate from version supplied by Operator

Page 20 / 28

-Tilgin HG1350, HG1550 series Quick Guide

Tilgin IPRG AB

Box 1240

164 28 Kista

Sweden

Declares that:

Equipment:

Home Gateways

Products:

Tilgin Gateways

Product versions:

HG1351 HG1551, HG1558

fulfill the essential requirements in accordance with the following

Directives:

1999/5/EC

The R&TTE Compatibility Directive

2004/108/EC

The Electromagnetic Compatibility Directive

2006/95/EC

The Low Voltage Directive (and their amending

Directives)

The following standards were applied:

EMC – Emission

EN 55022:1998,-A1:2000,-A2:2003 (Class B)

EMC – Immunity

EN 55024:1998,-A1:2001,-A2:2003

EN 61000-4-2,-3,-4,-5,-6,-11

EMC - Radio

EN 300 328:V1.7.1

EMC – WLAN

EN 301 489-1, EN 301 489-17:V1.2.1

Safety

EN 60950-1:2006

I hereby declare that the equipment named above has been designed to

comply with the relevant sections of the above referenced specifications.

The unit complies with all essential requirements of the Directives.

January 28, 2009

Tilgin WEB version of Quick Guide can deviate from version supplied by Operator

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