5M.

Setup Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116

Welcome to Your Device Window - Select an Option . . . . . . . . . . . . . . . . . . .116

Section 6: Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

6A.

More Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118

Visiting the Sprint Website. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118

Contacting Customer Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118

Online Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118

6B.

Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120

How Can I Tell I’m Connected to 3G or 4G? . . . . . . . . . . . . . . . . . . . . . . . . . . .120

How Do I Connect to Wi-Fi? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120

Is Roaming on 4G Supported? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121

What Do I Do if I Forget the Wi-Fi Password? . . . . . . . . . . . . . . . . . . . . . . . . . .121

What Do I Do if I Forget the Administrator Password? . . . . . . . . . . . . . . . . . . .121

What Do I Do if the Home Page Displays “Charging paused”? . . . . . . . . . . .122

If the Connection is “Always On,” Am I Always Being Billed?. . . . . . . . . . . . .122

Questions About GPS and Sprint Location Services . . . . . . . . . . . . . . . . . . . .122

How Do I Access My Corporate Network Through a VPN?. . . . . . . . . . . . . . .124

Are Terminal Sessions Supported?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124

6C.

Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125

Extending Battery Life. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125

Device Location. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126

Improving Signal Strength. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126

Improving 3G Network Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126

Improving Wi-Fi Performance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127

Security Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128

Finding the MAC Address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128

Finding the IP Address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129

6D.

Troubleshooting Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130

General Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130

LCD Is Dark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131

Insufficient Signal Strength . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131

Messages Displayed on the Device LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131

Cannot Connect to Wi-Fi. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133

Cannot Connect Through USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134

Cannot Display the Home Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134

Cannot Connect to the 3G or 4G Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . .135

The Device Seems to Have Stopped Charging. . . . . . . . . . . . . . . . . . . . . . . . .136

Sprint Location Services Aren’t Working or Don’t Seem to Be Available. . . .136

GPS Fix Not Available . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136

Cannot Check for Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136

Sounds Are Enabled, but the Device Doesn’t Generate Any Sounds . . . . . .136

Section 7: Technical Specifications, Safety Information, and

Regulatory Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

7A.

Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138

LED Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138

Radio Frequency and Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . .138

Software Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139

Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140

Mechanical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140

7B.

Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141

Important Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141

Safety and Hazards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141

7C.

Regulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143

7D.

Legal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145

Patents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145

Licenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145

Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .157

Copyright . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .158

Limitation of Liability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .158

Additional Information and Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .158

Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

Section 1

Getting Started

2

Getting Started

Section 1A

About This Guide

Your device allows you to easily connect to the Internet and to share your 3G or 4G connection.

This user guide is designed to provide you with all the information you need to install and use your

Overdrive Pro™ 3G/4G Mobile Hotspot by Sierra Wireless.

Note:

The printed Get Started guide that comes with the device should be sufficient for most installations.

●

Section 1 (which you are reading) lists the system requirements for using the device.

●

Section 2 describes the buttons, connectors, and other components of the device. (See “Your

Device” on page 5.)

●

Section 3 provides step-by-step instructions for setting up the device. (See “Getting Your Device

Ready” on page 19.)

●

Section 4 describes common tasks for your device. (See “Using Your Device” on page 27.)

●

Section 5 describes advanced configuration of the device and the browser interface. (See

“Settings” on page 69.)

●

Section 6 contains frequently asked questions, troubleshooting tips, and resources for getting help.

(See “Resources” on page 117.)

●

Section 7 lists the electrical, radio frequency, and other parameters of the device for those who

require technical information, as well as safety information, regulatory information, and legal

information. (See “Technical Specifications, Safety Information, and Regulatory Information” on

page 137.)