Connect to the Network and Access the Modem Router

16

N600 WiFi Cable Modem Router Model C3700

3.

Enter the modem router user name and password.

The user name is

admin

. The default password is

password

. The user name and

password are case-sensitive.

The BASIC Home screen displays.

17

3

3.

Specify Initial Settings

This chapter contains the following sections:

•

Notify Your Internet Service Provider

•

Specify the Cable Connection Starting Frequency

•

View Modem Router Initialization

•

Specify the Internet Connection Settings

Specify Initial Settings

18

N600 WiFi Cable Modem Router Model C3700

Notify Your Internet Service Provider

You must contact your Internet service provider (ISP) and tell them that you are using the

modem router.



To set up your Internet connection:

1.

Contact your cable ISP and inform them that you are installing a new modem router that

you bought from a retail store.

Provide your cable ISP with the modem router’s model number, which is C3700.

Note:

The modem router is certified by all major cable ISPs.

You can also visit your cable ISP’s website and follow the onscreen instructions to set up

your Internet service.

Cable ISP

Contact Information

Cablevision

www.cablevision.com

www.optimum.com/contactus.jsp

Charter

1-888-438-2427

Comcast

1-800-COMCAST (1-800-266-2278)

Cox

1-877-891-2899

ww2.cox.com

Optimum

Time Warner Cable

1-800-892-2253

Note:

The contact information listed might change. You can also find the

contact number in your monthly Internet service billing statement.

2.

When asked, provide the modem router’s serial number and MAC address on the product

label.

3.

Wait for your cable ISP to confirm that your modem router is active.

4.

If you do not have an Internet connection with the modem router, ask your cable ISP to look

for your modem router online, and do one of the following depending on what your cable ISP

tells you about your modem router:

Specify Initial Settings

19

N600 WiFi Cable Modem Router Model C3700

•

If the modem router is not visible, your cable ISP can give you instructions to verify

why the modem router does not connect with your high-speed Internet service.

•

If the modem router is visible to your cable ISP, reboot the computer, laptop, or home

gateway that is connected to the modem router. Try checking your online status again.

Specify the Cable Connection Starting Frequency

The starting frequency is automatically generated. For most Internet connections, you do not

need to specify this information. If you need to enter a starting frequency, contact your

Internet service provider.



To change the starting frequency:

1.

Launch a web browser from a computer or wireless device that is connected to the

network.

2.

Type

http://routerlogin.net

or

.

A login screen displays.

3.

Enter the modem router user name and password.

The user name is

admin

. The default password is

password

. The user name and

password are case-sensitive.

The BASIC Home screen displays.

4.

Select

Cable Connection

.

5.

Enter an number in the

Starting Frequency

field.

6.

Click the

Apply

button.

Specify Initial Settings

20

N600 WiFi Cable Modem Router Model C3700

View Modem Router Initialization

You can track the initialization procedure of the modem router, and get details about the

downstream and upstream cable channel. The time is displayed after the modem router is

initialized.

The modem router automatically goes through the following steps in the provisioning

process:

•

Scans and locks the downstream frequency and then ranges the upstream channels.

•

Obtains a WAN address for the modem router.

•

Connects to the Internet.



To view the status of the modem router initialization:

1.

Launch a web browser from a computer or wireless device that is connected to the

network.

2.

Type

http://routerlogin.net

or

.

A login screen displays.

3.

Enter the modem router user name and password.

The user name is

admin

. The default password is

password

. The user name and

password are case-sensitive.

The BASIC Home screen displays.

4.

Select

Cable Connection

.

The Startup Procedure section displays the initialization progress.

The Downstream Bonded Channels section displays the status of each channel.