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Setup Port Forwarding (XBOX example)
Ubee Interactive
6
DDW2600 Wireless Cable Modem - FAQ
May, 2010
Setup Port Forwarding
(XBOX example)
1.
To setup Port Forwarding, use the following procedure:
2.
Access the web interface. Refer to
page 1
if needed. Click the
Gateway
link from the top of the screen. Click
Forwarding
from the
left side of the screen.
The screen example below shows how to setup an XBOX running
Modern Warfare
2. However, the same logic can apply to other
hosts/applications/services. Since multiple ports are used for XBOX
and this particular game, a separate forwarding rule is setup for each
port. Multiple ports and forwarding rules may not be the case for other
applications, however.
The XBOX IP is entered in the Local IP field. Notice how the IP is
entered in 4 rows, one row for each port used by the XBOX.
The ports used by the XBOX are defined in the Internal Port field.
The same ports used by the XBOX are also defined in the External
Port Start and End fields. This configuration now allows the XBOX
to receive data from the internet on all possible XBOX ports.
Keep in mind that you may want an application/service to listen on
one port, while external internet users who want to access that
application address it using another port. Using the screen
example below,
Internal Ports
are the ports that local servers
listen to.
External Ports
are the ports that the cable modem listens
to from the WAN. In summary, when you have port forwarding
rules set up, your cable modem takes incoming data off of the
external IP address:port number and sends that data to an internal
IP address:port number
(Local IP
). Port Forwarding rules are
created per port. So a rule set up for port 53 will only work for port
53. A port can only be used by one program at a time.
Page 7 / 8
Ubee Interactive
Setup Port Forwarding (XBOX example)
DDW2600 Wireless Cable Modem - FAQ
May, 2010
7
Label
Description
Index
Displays the Index number of the rule.
Local IP
Enter the last digits of the IP address of the server
for which to setup the forwarding rule.
Internal Port
Enter the port number listened to by the server
host located in your LAN.
Public Interface IP
Normally, this field is not modified unless you wish
to designate another router on the network to
forward data through.
Ext. Start Port
Define the port number to start the range of ports
to publish to the Internet. This is often the same
port as the Internal Port number.
Ext. End Port
Define the port number to end the range of ports
published to Internet.
Note: Be very careful with ranges. Ports within a
range will not be usable by other applications that
may require them. It is common and safer to enter
the same port number as the start and end of the
range.
Protocol
Select the protocol type, UDP, TCPIP, or Both.
Enabled
Select to enable this rule.
Apply
Click to save.
Port Map
Click to show a list of common applications and
their ports.
Page 8 / 8
1.7
Troubleshooting Q & A
Ubee Interactive
8
DDW2600 Wireless Cable Modem - FAQ
May, 2010
1.7
Troubleshooting Q & A
Use the following tips for resolving general issues with the device.
1.
None of the LEDs are on when I power on the cable modem.
Check the connection between the power adapter and the cable
modem. Power off cable modem and wait for 5 seconds and power
on the modem again. If the problem still exists, there may have a
hardware problem.
2.
The Ethernet 1, 2, 3, or 4 LED on the cable modem is not lit.
Try restarting the computer so that is could re-establish a
connection with the cable modem.
Check for a resource conflict (Windows users only). To do this: (1)
Right-click on the My Computer icon on your desktop and choose
Properties. (2) Click the Device Manager tab and look for a yellow
exclamation point or red X over the NIC in the Network Adapters
field. If you see either one, you may have an IRQ conflict. Refer to
the manufacturers documentation or you cable service provider for
further assistance.
Verify that TCP/IP is the default protocol for your network interface
card (NIC).
Power cycle the cable modem by removing the power adapter from
the electrical outlet and plugging it back in. Wait several minutes
for the cable modem to re-establish communications with your
cable service provider.
3.
General Connectivity Issues:
If your PC is connected to a hub or gateway, try connecting the PC
directly into an Ethernet port on the cable modem.
If you are using a cable splitter, try removing the splitter and
connect the cable modem directly to the cable wall outlet. Wait
several minutes for the cable modem to re-establish
communications with the cable service provider.
The Ethernet cable may be damaged. Try another cable.
4.
If none of these suggestions work, contact your cable service
provider for further assistance.
5.
My Ethernet device won’t connect to the network.
If the Ethernet device is a computer, it is possible that the computer
does not have DHCP server enabled, which allows it to obtain an
IP address and join the network. See the steps below:

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