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Ambit U10C037 Router Manual PDF (Setup & Configuration Guide)

Given below is full router user manual of Ambit U10C037 router model. You can also download this manual in PDF Format to read later on your computer.

Product user manuals come handy in case you want to know all functionalities of your device, troubleshooting, fist time configuration & setup and in many other situations.

Page 1 / 8
DDW2600 Wireless Cable Modem - FAQ
•
May, 2010
1
1
DDW2600
(U10C037)
Wireless
Cable Modem:
FAQ
This FAQ provides general tips, procedures, and troubleshooting information that
can be used for the
DDW2600 Wireless Cable Modem
. Click or go to the
following topics:
Web Interface Login
, on page 1.
Wireless Default SSID & Network Key
, on page 2.
Connect a Wireless Client (e.g. Windows Laptop)
, on page 2.
Connect a LAN Device (Ethernet)
, on page 3.
LED Behavior
, on page 4.
Port Forwarding/Gaming
, on page 5.
Troubleshooting Q & A
, on page 8.
Important:
Refer to the device’s Subscriber User Guide for more complete
information on all topics, including complete connection and installation
instructions. All product documentation is available at:
http://ubeeinteractive.com
1.1
Web Interface
Login
The device web interface is used to make all configurations to the device.
1.
From a computer, launch an internet browser (for example, Internet Explorer,
Netscape, Safari, Firefox). The computer must be connected to an
Ethernet/LAN port on the cable modem.
2.
In the internet browser, enter the following address and press <
Enter/Return
>:
3.
The Cable Modem Information window is displayed. Click the
Login
link on the
left side of the window and enter the following
login credentials
as follows.
Username: user
Password: user
Important:
If the login does not work, it may it may have been changed by
your service provider. Resetting device to factory defaults will erase all
user and service provider settings. Refer to
page 4
to reset the device and
then use the above login to access the web interface. Otherwise, contact
your service provider for the password.
Page 2 / 8
1.2
Wireless Default SSID & Network Key
Ubee Interactive
2
DDW2600 Wireless Cable Modem - FAQ
•
May, 2010
1.2
Wireless Default SSID &
Network Key
The default
SSID
and
Network
Key
are used to establish the default
connection between a wireless client (e.g laptop computer) and the
wireless cable modem:
Default SSID:
The SSID is equal to the last 4 characters of the Cable RF MAC
address, which is
printed on the bottom of the DDW2600
. Example:
If MAC Address is: 000328A12B4C
SSID is: 2b4c
Network Key:
This value is equal to the device MAC address plus
14 zeros
(all upper
case without the colons). Example:
000328A12B4C00000000000000 (MAC address + 14 Zeros)
Notes:
If the MAC address label is not on the device, you can find the MAC
address by doing the following: 1) Access the web interface, see
page 1
. Click
Modem
from the top menu and then
Information
from
the left-side menu. The MAC address is displayed in this screen.
If the SSID and Network Key do not work, they may have been
changed. Refer to
page 4
to reset the device and then use the above
values. Or, change the values using the web interface (refer to
step 4
in the following procedure).
1.3
Connect a Wireless
Client (e.g. Windows
Laptop)
The following topic explains how to connect a wireless device (for example,
a laptop computer) to the wireless cable modem network.
1.
To complete this procedure, you will need the
default SSID
and
Network Key
(refer to the previous topic above).
2.
On the cable modem, the WLAN LED must be solidly lit. The PWR,
SYNC, and Ready LEDs must also be solidly lit in normal operations.
Refer to
LED Behavior
, on page 4 for more detailed information, if
needed.
3.
To connect a wireless client to the wireless cable modem (for example,
a Windows laptop computer), use the following steps. These steps may
be generally applicable to other wireless devices as well.
Access the wireless networking feature on your wireless
device
. On a Windows computer, for example, double-click the
Wireless Networking icon in the system tray (lower-right side of the
Windows desktop).
Click View Wireless Networks
.
Double-click your SSID in the Wireless Networks Window
.
Enter the Network Key, if prompted.
4.
Confirm connectivity by opening a web browser and going to any web
site (for
example,
).
Page 3 / 8
Ubee Interactive
1.4
Connect a LAN Device (Ethernet)
DDW2600 Wireless Cable Modem - FAQ
•
May, 2010
3
5.
If unable to connect to the wireless network, The SSID and Network
Key used to access the wireless network can and may have been
changed. The general steps to view or modify these values are
summarized below. Refer to the DDW2600 Subscriber User Guide for
complete details:
Access the web interface. See
page 1
.
Go to the Wireless menu option (top).
Select the Primary Network option (left-side), or Security, and/or
Guest Network.
Edit the network parameters.
1.4
Connect a LAN Device
(Ethernet)
To join an Ethernet device to your network (for example, a computer,
gaming console, etc), do the following:
1.
Make sure the Ethernet device is turned on and connected to the cable
modem with the proper RJ45 Ethernet cable.
2.
Use the device LEDs on the cable modem to confirm operations. The
PWR, SYNC, and Ready LEDs are solidly lit in normal operations, as
are the Ethernet LEDs that have devices connected to their associated
ports.
3.
Open a web browser and go to any web site to validate network
connectivity (for
example,
).
4.
If the connected device is a gaming console, perform any online task
supported by the console (for example, log into gaming server, play
online game, download content, etc.).
5.
Refer to
Troubleshooting Q & A
, on page 8 for more information.
Page 4 / 8
1.5
LED Behavior
Ubee Interactive
4
DDW2600 Wireless Cable Modem - FAQ
•
May, 2010
1.5
LED Behavior
Use the following table to interpret the LED behavior of the device.
LED
Description
Power (
Green
)
On when device power plug is connected.
USB Host (
Green
)
Flashes then Off during device initialization. On if a
USB device is connected to the cable modem.
Slow Flash if there is data traffic between the cable
modem and a USB device.
Sync (
Green
)
On for normal operations. Slow Flash during initial
power-up of the cable modem.
Slow Flash if a device software/firmware upgrade in
progress.
Ready (
Green
)
Flashes then Off during device initialization.
Slow Flash during upstream ranging and Fast Flash
during IP initialization and registration of the cable
modem to the cable network.
On if network access is enabled. Off if network
access is disabled/unavailable.
WLAN (
Green
)
On during initialization of the device and if the
wireless radio and network are available. Off if the
wireless radio and network are unavailable/not
working.
Slow Flash if wireless traffic is being passed
between the cable modem and wireless client.
Eth 1 to Eth 4
(
Green
)
Flash then Off during device initialization. On, if
connected at 100Mbps or 10Mbps.
Slow Flash if traffic being passed between cable
modem and connected Ethernet device.
Page 5 / 8
Ubee Interactive
1.6
Port Forwarding/Gaming
DDW2600 Wireless Cable Modem - FAQ
•
May, 2010
5
1.6
Port
Forwarding/Gaming
Port forwarding settings may be required to resolve issues where data is
sent out from a local host to the internet but the return path of expected
data is not being received by your local host. Or, you have an application
or service running on your local network (on a local host) that cannot be
accessed from the internet directly (e.g. a request to a local audio server).
Port forwarding simply tells the cable modem to which computer on the
local area network to send the data. Here are some examples:
XBOX/PlaySation—Some games/applications may require port
forwarding.
Home Security Systems—Some security systems that use the internet
may require port forwarding.
Audio Servers/VOIP—Port forwarding may be required to fully enable
these applications/services.
Important:
If your host system(s)/applications do
not
have
communications issues with the internet, Forwarding is
not
needed.
You will need two major pieces of information to setup port forwarding:
IP address(s) of local host systems
(e.g. XBOX) for which you need
to setup port forwarding rules. See the continuing discussion below for
how to obtain the IP address(s).
The
port numbers
that the local host’s application (e.g. a game or
other service) listens to for incoming requests/data. These port
numbers should be available in the documentation associated with the
application of interest. You may also go to
http://portforward.com
for
more information.
Initial Tasks
The following tasks are recommended to support the setup of forwarding
rules:
1.
Enable UPNP
(Universal Plug and Play). This may resolve the issue
you have without the need to set port forwarding rules. Access the web
interface of the cable modem, see
page 1
. Select
Gateway
from the
top menu, then
Options
from the left menu. Select the option to enable
UPNP. Test your local host/application (e.g. XBOX) to determine
correct functionality. If it is still not properly communicating, continue
with port forwarding.
2.
If you need to
find the IP address
of a connected local host (required
for setting port forwarding), you can use the
Client List
option in the
cable modem web interface. Access the web interface, see
page 1
.
Select
Tools
from the top menu, then select
Client List
to see the
connected host(s).
3.
Before setting up forwarding, you are recommended to assign a
Static
IP lease
to the client/host to which you are setting up forwarding. This
way, the IP does not change and disrupt your forwarding rules. For
example, if you are hosting a web server in your internal network and
you wish to setup a forwarding rule for it, you should assign a static IP
lease to that system to keep the IP from renewing and disrupting the
forwarding rule. Access the web interface, see
page 1
. Select
Gateway
from the top menu, then select
DHCP Static Lease
.

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