4

Installation Requirements

Before you begin installation, review the

3800HGV-B

package contents and ensure that you have available

the items shown in Figure 2

1

.

Figure 2.

2Wire and Service Provider Installation Components

Note:

Vertical orientation is the preferred method for mounting the 3700HGV-B gateway. Please

use the mounting stand included with the 3700HGV-B gateway.

1.

Additional components may be provided by your service provider.

5

Connect the Computer to the Gateway

Note:

Any equipment or devices that must be installed at the NID are outside the scope of this

document.

Choose a Computer and Connection Type

If the customer has ordered IPTV and High Speed Internet, the preferred location for installing the

3700HGV-B is by the first video set top box. In this case, the first PC may or may not be located in the

same room. If the customer ordered High Speed Internet access only, then the 3700HGV-B should be

installed near the first PC. Computers can be connected to the 3700HGV-B via Ethernet, wireless, USB, or

MoCA.

The first computer you connect to the network is used to configure the 3700HGV-B for proper operation. If

the customer has

not

ordered High Speed Internet, then the technician must use their assigned laptop to

configure the 3700HGV-B.

Choose one of the following methods to connect the first computer to the 3700HGV-B. Save and close all

open programs before you begin connecting the 3700HGV-B.

Connection Type

Page

Ethernet

page 6

Wireless

page 7

USB

page 9

Connect the Computer to the Gateway

6

Ethernet Connection

1.

Connect the provided power adapter from the 3700HGV-B's

POWER

port to an electrical outlet. After the

3700HGV-B has completed its start up process, the

POWER

light on the front of the 3700HGV-B should

be green.

2.

Connect the yellow

Ethernet

cable provided with the 3700HGV-B from any available

ETHENET

port on the

3700HGV-B to the computer’s Ethernet port.

3.

If the VDSL signal is carried over the phone line

, connect the provided gray phone cable from the

gateway's

PHONE LINE

port to telephone wall jack. If the VDSL signal is carried over coax, refer to

page 11.

Connect the Computer to the Gateway

7

Wireless Connection

Requires wireless-enabled notebook or a computer with an 802.11b/g wireless network adapter installed.

Wireless adapters can be purchased from the service provider.

1.

Connect the provided AC power adapter from the 3700HGV-B’s

POWER

port to an electrical outlet. After

the 3700HGV-B has completed its start up process, the

POWER

light on the front of the 3700HGV-B

should be green.

2.

If the VDSL signal is carried over the phone line, connect the provided gray phone cable from the

3700HGV-B's

PHONE LINE

port to telephone wall jack. If the VDSL signal is carried over coax, refer to

page 11.

3.

Install the wireless adapter according to the manufacturer’s instructions (see note below).

Note:

If you use a 2Wire wireless adapter (PCI, PC card, or USB adapter) for wireless networking,

the 2Wire gateway Setup Wizard CD automatically configures it to communicate with the gateway

during setup. If you are

NOT

using a 2Wire wireless adapter, you must manually configure your

adapter to communicate with the gateway using the information on page 8.

Connect the Computer to the Gateway

8

Non-2Wire Wireless Adapter Configuration

Locating the Serial Number and Wireless

Encryption Key

A portion of the serial number of your

3700HGV-B is used as the network name

(SSID). Beneath the serial number is a ten-

digit number which is used as the encryption

key. These are located on the bottom of your

3700HGV-B (shown in vertical orientation).

You will need this information to configure

your wireless adapter.

Configuring the Adapter

1.

Install and configure your wireless

adapter according to the manufacturer’s

instructions.

2.

Use the network adapter configuration

software or Windows network connection

wizard to set the network name (SSID)

and encryption key (WPA).

a

.The network name is the word “2WIRE”

(in all capital letters), followed by the

last three digits of the gateway serial

number (for example, 2WIRE110).

b

. The encryption key is a 64-bit hex value, located beneath the bar code on the bottom of the

2Wire gateway. In the example, it is 4119627022.

c

. For Mac OS X users, you may need to enter the “$” character at the beginning of the

encryption key (for example, $4119627022).

Note:

The above instructions are for users configuring their adapter with WPA. If the user’s

wireless adapter doesn't support WPA they should use WEP; however, this decreases the level of

security provided for wireless traffic.