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Broadband Link Tab
11
Connection Speed
Connection Speed shows the incoming and outgoing data rates of your DSL connection, measured in
kilobits per second (Kbps). Incoming is the speed of data flowing from the Internet to your network;
Outgoing is the speed of data flowing from your network to the Internet.
Connection Information
Connection Information shows the following basic system configuration information:
Internet Address.
The broadband IP address assigned by your service provider to your gateway so that
it can communicate on the Internet. This address is assigned to you by your Internet Service Provider
for all communication on the Internet, and can either be Static (permanently assigned and manually
entered) or Dynamic (automatically assigned and configured), depending on your subscribed service
type.
Hardware Address.
(Also known as the MAC address, physical address or, if you are a cable customer,
the C number.) When your gateway is connected to the broadband network, an association is made
between its unique hardware address and its Internet address before it can communicate to the
Internet.
Note:
This field displays the hardware address only if the gateway is connected to the Internet via PPPoE.
Key Code.
The activation code that tells your gateway how to connect to your service provider. The key
code is used during the installation process to customize the setup screens and settings for your
broadband provider.
Finding Your Hardware Address
If required to find your Hardware (MAC) address, refer to the following table and follow the instructions for
your operating system.
Windows OS
Macintosh 8.x & 9.x
Macintosh OS X
1.
Click the
Start
menu.
2.
Click
Run
.
3.
Enter “cmd” in the
entry field.
4.
Click
OK
.
5.
At the C:\> prompt,
enter “ipconfig/all”.
6.
Locate the Physical
address (for example,
01-24-H5-18-B3-00).
7.
To close the window,
enter “exit” at the
C:\> prompt.
1.
Click the
Apple
icon.
2.
Select
Control Panels
.
3.
Select
TCP/IP
.
4.
From the Configure
pulldown menu, select
Built-in Ethernet
.
5.
From the File menu,
select
Get Info
. Your MAC
address appears as
either the Hardware
Address or the Ethernet
Address.
1.
Click the
Apple
icon.
2.
Select
System
Preferences
.
3.
Click the
Network
icon.
4.
Click the
TCP/IP
tab.
5.
From the Configure
pulldown menu, select
Built-in Ethernet
. Your
MAC address appears in
the lower-left corner as
the Ethernet Address.
Page 17 / 132
Broadband Link Tab
12
Connection Details
The View connection details
link accesses the Broadband Link Details page, which displays technical
information about your broadband connection. Technical support representatives use this information to
help troubleshoot problems with your broadband connection.
Figure 8. View Broadband Link Details Page
The following table shows the information that may be displayed on the Broadband Link Details page.
Note:
The information displayed depends on the type of broadband service you have and your
gateway model.
Item
Description
DSL Connection
DSL Line (Wire Pair)
The DSL signal can be transmitted on Line 1 (inner pair) or
Line 2 (outer pair). During installation, the gateway
automatically detects on which line the DSL signal is being
transmitted.
Protocol
Displays which DSL protocol is being used to communicate
between your system and your service provider.
Page 18 / 132
Broadband Link Tab
13
Downstream Rate
The speed at which data comes over your broadband
connection from the Internet to your network, measured in
kilobits per second (kbps).
Upstream Rate
The speed at which data goes over your broadband
connection from your network to the Internet, measured in
kilobits per second (kbps).
Channel
The setting in this field is determined by your ISP’s DSLAM
equipment.
Current Noise Margin
Indicates how much the noise on the DSL line can increase
before it begins to affect the DSL signal. As the noise on the
DSL line increases, the margin will approach zero. If the noise
exceeds the current noise margin, the DSL signal will be lost.
The level is measured in decibels (dBs).
Current Attenuation
Represents the decrease in signal strength between
origination of the DSL (Central Office) and your gateway.
Customers who live close to their Central Office usually will
have less signal loss and a low current attenuation. The level
is measured in decibels (dBs).
Current Output Power
The current DSL transmit power of your gateway. The level is
measured in decibels (dBs).
DSLAM Vendor Information
A DSLAM is the piece of equipment located in the Central
Office (CO) that provides the DSL signal to your DSL line. The
Vendor Information identifies information about the
configuration of this equipment.
PVC Info
Displays the pair of numbers that uniquely identifies the ATM
virtual circuit between the system and the provider of your
DSL service.
Internet Connection Details
Connection Type
Identifies the method by which the gateway connects to the
Internet Service Provider (ISP): PPPoE, PPPoA, or Direct.
Username
The name used to connect with your Internet Service Provider
(ISP). Your username was either assigned to you or configured
by you during the install process. The correct username is
required to successfully connect to the Internet.
Item
Description
Page 19 / 132
Broadband Link Tab
14
Internet Address
A number that is assigned to a computer so that it can
communicate on a network and on the Internet. This address
is assigned to you by your Internet Service Provider for all
communication on the Internet, and can be either Static
(permanently assigned and manually entered) or Dynamic
(automatically assigned and configured).
The typical configuration is for your ISP to automatically
assign and configure an Internet address (Dynamic) when your
system connects to the Internet.
Businesses or power users may use a static address enabling
them to run advanced services such as Internet servers and
video conferencing. Static addresses typically cost more
because they must be leased from the ISP
.
If you receive your Internet address settings automatically, the
subnet mask has been set for you. If you manually set your
Internet address (Static IP), this is the information that was
provided to you by your ISP and entered by you during gateway
installation.
Subnet Mask
Part of the Internet address settings and used in conjunction
with your Internet address. If you receive your Internet
address settings automatically, the subnet mask has been
set for you. If you manually set your Internet address (Static
IP), this is the information that was provided to you by your ISP
and entered by you during gateway installation.
Default Gateway
Part of the Internet address settings. The default gateway is a
device your 2Wire gateway communicates with directly to give
you access to the Internet.
If you receive your Internet address settings automatically, the
subnet mask has been set for you. If you manually set your
Internet address (Static IP), this is the information that was
provided to you by your ISP and entered by you during the
system installation.
Primary Domain Name Server
Part of the Internet address settings. A domain name is a
meaningful, easy-to-remember “handle” for an Internet
address. The DNS allows Internet users to specify a name
(domain name) to reach a Web page (for example,
www.domainname.com) instead of its Internet address (for
example, 111.222.111.222). When you enter the name of a
Web location (URL), the DNS looks up the name and resolves
it to the Web page’s Internet address.
If you receive your Internet address settings automatically, the
subnet mask has been set for you. If you manually set your
Internet address (static IP), this is the information that was
provided to you by your ISP and entered by you during gateway
installation.
Item
Description
Page 20 / 132
Broadband Link Tab
15
Monitor Internet Connection
The Monitor Internet connection
link launches the Speed Meter. The Speed Meter measures the actual rate
at which data is coming into (Incoming Kbps) and going out of (Outgoing Kbps) your system. It measures
real-time data throughput in Kilobits per second and displays in one-second intervals.
The Speed Meter monitors the actual data rates while connecting to a Web site. This data rate can differ
from the reported speed of your broadband connection due to many factors, including traffic to the Web site
or the speed of the Web servers at the site you are visiting.
Secondary Domain Name
Server
Used as a backup if the Primary server fails to respond.
If you receive your Internet address settings automatically, the
subnet mask has been set for you. If you manually set your
Internet address (Static IP), this is the information that was
provided to you by your ISP and entered by you during the
system installation. This parameter may not be necessary and
may be left blank.
Domain
The name that associates your gateway with your ISP on the
broadband link. This parameter may not be necessary and
may be left blank.
If you receive your Internet address settings automatically, the
subnet mask has been set for you. If you manually set your
Internet address (Static IP), this is the information that was
provided to you by your ISP and entered by you during gateway
installation.
Maximum Transmission Unit
(MTU)
Shows the maximum size allowed on packets that are sent to
and from your network to your ISP
.
Gateway Ping
The 2Wire gateway periodically checks the connection
between itself and your ISP’s Default Gateway. This field
informs you that the check has been performed and whether
or not it was successful.
DNS Communication
The gateway periodically checks the connection between itself
and your ISP’s domain name server(s) to make sure DNS is
available. This field informs you that the check has been
performed and whether or not it was successful.
Configuration Server Post
The gateway periodically checks the connection between itself
and the 2Wire Component Management System. This field
informs you that the check has been performed and whether
or not it was successful.
Note:
To use the Speed Meter, your browser must support Java 2.
Item
Description

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