Page 1 / 2
DC Power port
S E T T I N G U P Y O U R
H O M E G AT E W AY
Our Quick Setup Guide is designed to get you up and running as simply and quickly as possible.
The ﬁrst step gets you online using the Ethernet cable.
Then, if you want to, you can set up Wi-Fi (so all the other Wi-Fi devices in your home, including
your laptop, can connect to the Internet). After that, if you have a phone service with us, the last
section of this Guide shows you how to set up your home gateway to work with your telephone
handset, so you can make phone calls over the Internet.
Step 1: Plug into power
Plug one end of the power adapter into the wall socket and the other end into your home gateway.
After a few seconds, the LED lights will start blinking.
If three green LED’s are blinking it’s ﬁnalising your connection
Step 2: Establish an Internet connection
Step 3: Position the home gateway
Once powered on, the home gateway will automatically connect to our vividwireless network, and
the LED’s will start to blink:
If one green LED is blinking it’s searching for a signal
One green LED is on: the signal is weak
Two green LEDs are on: the signal is good
Three green LEDs are on: the signal is excellent
If two green LED’s are blinking it’s connecting to the network
When the LED’s have stopped blinking, the number of lit LED’s shows you how strong your signal is.
If your signal is weak, move the home gateway around the house watching the LED lights as you
move. Find the place where the signal is excellent and leave the device there.
TIP: There may be numerous places around your home
where you can get good signal. Windows are often best.
Step 4: Connect your computer
Step 5: Activate your account
Connect one end of the Ethernet cable to your home gateway’s Ethernet port and the other end to
your computer/laptop Ethernet port.
When you’ve done that, the Ethernet port green LED will light up. The Ethernet port amber LED may
blink, indicating that data is being transferred between your computer/laptop and the home gateway
(These are good signs!).
Now open your Internet browser. Type in vividwireless.com.au
and press Enter. You will be taken to
a webpage to activate (sign up and turn on) your vividwireless Internet and/or phone service. Once
you have activated, you are connected to the Internet.
TIP: You don’t need an Ethernet cable if you
use your computer’s Wi-Fi to connect to the
home gateway (see next section).
Step 1: Switch on Wi-Fi on your laptop
Step 1: Switch on wi-ﬁ on your laptop
Step 2: Find the vividwireless network
If you have Wi-Fi devices in your home such as iPhones*, Blackberrys, laptops or game consoles,
you can connect them to the Internet with your home gateway.
When the Wi-Fi LED lights up this indicates that the Wi-Fi of the home gateway is on. When the
Wi-Fi LED starts blinking, data is being transmitted.
Switch on the Wi-Fi on your laptop. Check your computer manual if you can’t ﬁnd it.
Right-click the wireless network connection icon at the bottom right of your laptop screen
and select View Available Wireless Networks.
Wi-Fi Switch on a
Open Network Connection
View Available Wireless Networks
Click View Available
S E T T I N G U P Y O U R
W I - F I C O N N E C T I O N -
W I N D O W S