Ubee DDW3611 Router Manual PDF (Setup & Configuration Guide)

Given below is full router user manual of Ubee DDW3611 router model. You can also download this manual in PDF Format to read later on your computer.

Product user manuals come handy in case you want to know all functionalities of your device, troubleshooting, fist time configuration & setup and in many other situations.

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www.ubeeinteractive.com
8085 S. Chester Street, Suite 200
Englewood, CO 80112
1.888.390.8233
Sales (email): amsales@ubeeinteractive.com
Support (email) amsupport@ubeeinteractive.com
version 10/14/10
Ubee DDW3612 Wireless
Cable Modem Gateway
Firmware Version: 8.9.1002
Subscriber User Guide
Page 2 / 70
Notices and Copyrights
Copyright ©Ubee 2010. All Rights Reserved. This document contains proprietary information of Ubee and is not to be disclosed or used
except in accordance with applicable agreements. This material is protected by the copyright laws of the United States and other
countries. It may not be reproduced, distributed, or altered in any fashion by any entity (either internal or external to Ubee), except in
accordance with applicable agreements, contracts, or licensing, without the express written consent of Ubee and the business
management owner of the material.
This device is Wifi Alliance Certified:
Page 3 / 70
DDW3612 Subscriber User Guide
July, 2010
i
Contents
1
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
1.1
Device Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
1.1.1
Application Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
1.1.2
Physical Specifications, Standards, Firmware Operations. . . . . . . . . . . . . . . 2
1.1.3
Default Values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
1.1.4
LED Operational Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
2
Installation Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
2.1
Complete Prerequisite Tasks/Connect the Device. . . . . . . . . . . . . . . . . . . . . . . . . . . 7
2.2
Access the Web Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
2.3
Validate Connectivity/Connect Devices to the Network . . . . . . . . . . . . . . . . . . . . . . 10
2.3.1
Connect/Validate Wireless Clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
2.3.2
Additional Troubleshooting Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
3
Web User Interface Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
3.1
Cable Modem - Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
3.2
Cable Modem - Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
3.3
Cable Modem - Downstream . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
3.4
Cable Modem - Upstream . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
3.5
Cable Modem - Operation Config . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
3.6
Cable Modem - Event Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
3.7
Gateway. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
3.7.1
Gateway - Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
3.7.2
Gateway - Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
3.7.3
Gateway - DHCP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
3.7.4
Gateway - Static Lease . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
3.7.5
Gateway - DDNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
3.7.6
Gateway - Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
3.7.7
Gateway - Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
3.7.8
Gateway - Mac Filtering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
3.7.9
Gateway - IP Filtering. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
3.7.10
Gateway - Port Filtering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
3.7.11
Gateway - Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
3.7.12
Gateway - Port Triggering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
3.7.13
Additional Information - Port Triggering . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
3.7.14
Gateway - Pass Through . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
3.7.15
Gateway - DMZ Host . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
3.8
Wireless . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
3.8.1
Wireless - Radio. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
3.8.2
Wireless - Primary Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
3.8.3
Wireless - Access Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
3.8.4
Wireless - Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
3.8.5
Wireless - Bridging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
3.8.6
Wireless - Wifi Multimedia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Page 4 / 70
Ubee Interactive
ii
DDW3612 Subscriber User Guide
July, 2010
3.8.7
Additional Information - WiFi MultiMedia (WMM) . . . . . . . . . . . . . . . . . . . . . 50
3.9
Wireless Network Deployment and Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . 52
3.9.1
Wireless Speeds and Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
3.10
Parental Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
3.10.1
Parental Control - User Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
3.10.2
Parental Control - Basic Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
3.10.3
Parental Control - Tod Filter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
3.10.4
Parental Control - Event Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
3.11
Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
3.11.1
Tools - Ping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
3.11.2
Tools - Trace Route . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
3.11.3
Tools - Client List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
3.11.4
Tools - Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
3.11.5
Tools - Factory Default. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Page 5 / 70
DDW3612 Subscriber User Guide
July, 2010
1
1
Introduction
Welcome to the Ubee family of data networking products. This guide is specific to the
DDW3612 Wireless Cable Modem Gateway
. This document serves the following
purposes:
To define all relevant device compliance standards and physical specifications.
To provide user level instructions and explain device features.
To provide installation instructions and troublehsooting information.
1.1
Device Overview
This section contains the following subsections:
Application Diagram (
p. 2
).
Physical Specifications, Standards, Firmware Operations (
p. 2
).
Default Values (
p. 4
).
LED Operational Summary (
p. 5
).
Note:
Some features described in this document may not be fully tested and
supported in your specific firmware release version. Where possible, features
supported only by specific versions are indicated in this document. See the
Release Notes/Letter of Operational Considerations accompanying your firmware
for further details.

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