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11
2
2.
Getting Started with NETGEAR genie
Connecting to the router
This chapter explains how to use NETGEAR genie to set up your router after you complete
cabling as described in the installation guide and in the previous chapter.
This chapter contains the following sections:
Router Setup Preparation
Types of Logins
NETGEAR genie Setup
Use NETGEAR genie After Installation
Upgrade Router Firmware
Router Dashboard (Basic Home Screen)
Join Your Wireless Network
NETGEAR genie App and Mobile genie App
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Router Setup Preparation
You can set up your router with the NETGEAR genie automatically, or you can use the genie
menus and screens to set up your router manually. Before you start the setup process, get
your ISP information, and make sure the computers and devices in the network have the
settings described here.
Use Standard TCP/IP Properties for DHCP
If you set up your computer to use a static IP address, you must change the settings so that it
uses Dynamic Host Configuration Protocol (DHCP).
Gather ISP Information
If you have DSL broadband service, you might need the following information to set up your
router and to check that your Internet configuration is correct:
The ISP configuration information for your DSL account
ISP login name and password
Fixed or static IP address settings (special deployment by ISP; this situation is rare)
When your Internet service starts, your Internet service provider (ISP) typically gives you all
the information needed to connect to the Internet. If you cannot locate this information, ask
your ISP to provide it. When your Internet connection is working, you no longer need to
launch the ISP’s login program on your computer to access the Internet. When you start an
Internet application, your router automatically logs you in.
Wireless Devices and Security Settings
Make sure that the wireless device or computer that you are using supports WPA or WPA2
wireless security, which is the wireless security that the router uses.
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Types of Logins
Different types of logins have different purposes:
Router login
. Logs you in to the router interface from NETGEAR genie. See
Use
NETGEAR genie After Installation
on page
14 for details about this login.
ISP login
. Logs you in to your Internet service. Your service provider has provided you
with this login information in a letter or some other way. If you cannot find this login
information, contact your service provider.
Wireless network key or password
. Your router is preset with a unique wireless
network name (SSID) and password for wireless access. This information is on the label
on the bottom of your router.
It is important that you understand the differences between the login types so that you know
which login to use when.
NETGEAR genie Setup
NETGEAR genie runs on any device with a web browser. It is the easiest way to set up the
router because it automates many of the steps and verifies that those steps have been
successfully completed. It takes about 15
minutes to complete.
To use NETGEAR genie to set up your router:
1.
Turn the router on by pressing the
On/Off
button, if not done yet.
2.
Make sure that your device is connected with an Ethernet cable (wired) or wirelessly (with
the preset security settings listed on the bottom label) to your router.
3.
Launch your Internet browser:
The first time that you set up the Internet connection for your router, the browser goes
to http://www.routerlogin.net, and the NETGEAR genie screen displays.
If you already used the NETGEAR genie, type
in the
address field for your browser to display the NETGEAR genie screen. See
Use
NETGEAR genie After Installation
on page
14.
4.
Follow the onscreen instructions to complete NETGEAR genie setup.
NETGEAR genie guides you through connecting the router to the Internet.
If the browser cannot display the web page, try these troubleshooting tips:
Make sure that the computer is connected to one of the four LAN Ethernet ports, or
wirelessly to the router.
Make sure that the router has full power, and that its wireless LED is lit.
Close and reopen the browser to make sure that the browser does not cache the
previous page.
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Browse to
.
If the computer is set to a static or fixed IP address (this situation is uncommon),
change it to obtain an IP address automatically from the router.
To troubleshoot Internet access problems:
If the router does not connect to the Internet, follow these troubleshooting steps:
1.
Review your settings to be sure that you have selected the correct options and typed
everything correctly.
2.
Contact your ISP to verify that you have the correct configuration information.
3.
Read
Chapter 8, Troubleshooting
. If problems persist, register your NETGEAR product and
contact NETGEAR technical support.
Use NETGEAR genie After Installation
When you first set up your router, NETGEAR genie automatically starts when you launch an
Internet browser on a computer that is connected to the router. You can use NETGEAR genie
again if you want to view or change settings for the router.
1.
Launch your browser from a computer or wireless device that is connected to the router.
2.
Type
or
.
The login window displays:
admin
********
3.
Enter
admin
for the router user name and
password
for the router password, both in
lowercase letters.
Note:
The router user name and password are different from the user name
and password for logging in to your Internet connection. For more information,
see
Types of Logins
on page
13.
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Upgrade Router Firmware
When you set up your router and are connected to the Internet, the router automatically
checks to see if newer firmware is available. If it is, a message displays on the top of the
screen. See
Upgrade the Router Firmware
on page
53 for more information about upgrading
firmware.
Click the message when it displays, and click
Yes
to upgrade the router with the latest
firmware. After the upgrade, the router restarts.
CAUTION:
Do not try to go online, turn off the router, shut down the computer, or do
anything else to the router until the router finishes restarting and the
Power LED has stopped blinking for several seconds.
Router Dashboard (Basic Home Screen)
The router Basic Home screen has a dashboard that lets you see the status of your Internet
connection and network at a glance. You can click any of the five sections of the dashboard
to view more detailed information. The left column has the menus, and an Advanced tab is at
the top. Use the Advanced tab to access additional menus and screens.
Menus
(Click the
Advanced
tab to view
more)
Language
Help
Dashboard
(Click to
view details)
The dashboard contains these components:
Home
. This dashboard screen displays when you log in to the router.
Internet
. Set, update, and check the ISP settings of your router.
Wireless
. View or change the wireless settings for your router.
Attached Devices
. View the devices connected to your network.

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